
Skills you'll gain: Relationship Management, Trustworthiness, Customer Relationship Building, Rapport Building, Business Development, Customer Retention, Communication, Business Communication, Stakeholder Engagement, Organizational Development, Upselling, Active Listening
Intermediate · Course · 1 - 4 Weeks

The Expert Academy
Skills you'll gain: Service Recovery, B2B Sales, Account Management, Account Strategy, Negotiation, Customer experience strategy (CX), Journey Mapping, Loyalty Programs, Customer Relationship Building, Customer Insights, Sales, Customer Relationship Management (CRM) Software, Customer Retention, Emotional Intelligence, Sales Strategy, Customer experience improvement, Persuasive Communication, Selling Techniques, Value Propositions, Stakeholder Management
Intermediate · Specialization · 3 - 6 Months

Coursera
Skills you'll gain: Account Strategy, Account Management, Customer Success Management, Customer Engagement, Customer Retention, Customer Relationship Building, Customer Service, Customer Relationship Management, Milestones (Project Management), Relationship Building, Growth Strategies, Expectation Management, Relationship Management, Data-Driven Decision-Making
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Account Management, AI Personalization, Customer Engagement, Customer Communications Management, Customer experience improvement, Personalized Service, Generative AI, Customer Insights, Customer Analysis, Communication, Predictive Analytics, Scalability, Customer Relationship Management (CRM) Software, Data Ethics, Email Automation, HubSpot CRM, Responsible AI, Business Process Automation, Analytics, Automation
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Purchasing, Workflow Management, Business Workflow Analysis, Supplier Relationship Management, Internal Communications, Systems Thinking, Process Mapping, Operational Efficiency, Contract Management, Supplier Management, Proposal Writing, Negotiation, Leadership Studies, Team Leadership, AI Enablement, Leadership, Operations Management, Communication, Business, Team Management
Beginner · Specialization · 1 - 3 Months

Coursera
Skills you'll gain: Security Controls, Multi-Factor Authentication, Security Management, Authorization (Computing), User Accounts, Content Management Systems, User Provisioning, Identity and Access Management, Data Security, Authentications, Data Management, Data Access, IT Security Architecture, Encryption
Intermediate · Course · 3 - 6 Months

Salesforce
Skills you'll gain: Sales Pipelines, Sales Process, Sales Operations, Order Management, Sales Management, Sales Support, Order Entry, Closing (Sales), Salesforce, Request For Quotation (RFQ), Sales Enablement, Order Management Systems, Product Knowledge, Product Lining, Order Processing, Product Assortment, Contract Management, Collaborative Software, Account Management, Kanban Principles
Beginner · Course · 1 - 4 Weeks

IE Business School
Skills you'll gain: Product Lifecycle Management, Product Development, Content Marketing, Product Management, Content Management, Product Strategy, New Product Development, Branding, Product Marketing, Brand Strategy, Brand Management, Commercialization, Marketing Channel, Strategic Marketing, Revenue Management, Marketing
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Stakeholder Management, Cost Management, Stakeholder Engagement, Project Scoping, Work Breakdown Structure, Cost Estimation, Project Closure, Earned Value Management, Stakeholder Communications, Change Control, Project Controls, Cost Control, Scope Management, Project Risk Management, Project Schedules, Project Performance, Stakeholder Analysis, Budget Management, Project Management, Project Finance
Beginner · Specialization · 3 - 6 Months

University of Arizona
Skills you'll gain: Operating Budget, Financial Analysis, Budgeting, Variance Analysis, Capital Budgeting, Budget Management, Fiscal Management, Capital Expenditure, Revenue Cycle Management, Cost Accounting, Management Accounting, Value-Based Care, Gift Accounting, Managed Care, Insurance, Accounting, Health Care Administration, Healthcare Industry Knowledge, Finance, Health Care
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Project Closure, Earned Value Management, Project Controls, Change Control, Project Performance, Performance Reporting, Risk Analysis, Vendor Management, Risk Management, Risk Mitigation, Quality Management, Project Risk Management, Project Management Life Cycle, Cost Management, Supplier Performance Management, Scope Management, Risk Control, Change Requests, Procurement, Contract Management
Mixed · Course · 1 - 3 Months

Coursera
Skills you'll gain: Email Marketing, Performance Analysis, Campaign Management, Target Audience, Customer Analysis, Project Design, Customer Relationship Management (CRM) Software, Gmail, Customer Relationship Management, Customer Data Management, Performance Measurement, Regulation and Legal Compliance, Driving engagement, Compliance Management, Compliance Auditing, Customer Engagement, Regulatory Compliance, Personalized Campaigns, Management Accounting, Behavioral Economics
Beginner · Course · 3 - 6 Months