• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Help Desk Support

Results for "help desk support"


  • S

    SkillUp

    GenAI for Business Process Automation

    Skills you'll gain: Prompt Engineering, Business Workflow Analysis, Business Process Automation, AI Workflows, Agentic Workflows, Prompt Engineering Tools, Generative AI Agents, AI Integrations, AI Orchestration, Automation, Model Deployment, AI Enablement, Performance Measurement, Generative AI, No-Code Development, Decision Intelligence, Process Optimization, System Monitoring, Scalability, Performance Analysis

    4.7
    Rating, 4.7 out of 5 stars
    ·
    17 reviews

    Intermediate · Specialization · 3 - 6 Months

  • U

    University of London

    Operations Systems Excellence

    Skills you'll gain: Operations Management, Operations, Process Design, Operational Excellence, Business Operations, Manufacturing Operations, Process Mapping, Operational Efficiency, Operational Analysis, Organizational Strategy, Process Management, Business Strategy, Customer Analysis, Strategic Planning

    4.7
    Rating, 4.7 out of 5 stars
    ·
    85 reviews

    Mixed · Course · 1 - 4 Weeks

  • G

    Goodwill Industries International

    Goodwill® Digital Navigator Certificate

    Skills you'll gain: digital literacy, Cultural Responsiveness, Training Programs, Educational Materials, Intercultural Competence, Relationship Building, Active Listening, Cultural Diversity, Digital Transformation, Computer Literacy, Workforce Development, Community Development, Community Outreach, Research, Workplace inclusivity, Rapport Building, Curriculum Planning, Needs Assessment, Digital Communications, Computer Security Awareness Training

    4.7
    Rating, 4.7 out of 5 stars
    ·
    47 reviews

    Beginner · Specialization · 1 - 3 Months

  • I

    Imperial College London

    Health Systems Development: Introduction to Health Systems

    Skills you'll gain: Health Systems, Health Equity, Health Assessment, Health Policy, Health Care Administration, Health Administration, Governance, Healthcare Industry Knowledge, Health Promotion, Public Health, Sustainable Development, Public Health and Disease Prevention

    4.7
    Rating, 4.7 out of 5 stars
    ·
    228 reviews

    Beginner · Course · 1 - 4 Weeks

  • P

    Politecnico di Milano

    Platform Thinking: Innovation in digital business models era

    Skills you'll gain: Data Strategy, Business Modeling, Data Ethics, Data Sharing, Innovation, Customer Data Management, Augmented and Virtual Reality (AR/VR), Market Opportunities, Data Governance, Systems Thinking, Technology Strategies, Data Management, Data-Driven Decision-Making, Product Development, Virtual Reality, Data-Driven Marketing, Entrepreneurship, Strategic Thinking, Digital Transformation, Business Transformation

    4.8
    Rating, 4.8 out of 5 stars
    ·
    109 reviews

    Beginner · Specialization · 3 - 6 Months

  • U

    University of Cambridge

    Learning and memory in the brain: a guide for teachers

    Skills you'll gain: Childhood Education and Development, Human Learning, Child Development, Teaching, Learning Theory, Instructional Strategies, K-12 pedagogy, Pedagogy, Learning Strategies, Developmental Disabilities, Disabilities, Autism Spectrum Disorders, Special Education, Human Development, Differentiated Instruction, Interactive Learning, Neurology, Diversity Awareness

    4.8
    Rating, 4.8 out of 5 stars
    ·
    31 reviews

    Beginner · Course · 1 - 3 Months

  • I

    Imperial College London

    Health Systems Development: Health systems, Policy and Research

    Skills you'll gain: Health Policy, Health Systems, Health Assessment, Health Care, Policty Analysis, Research, and Development, Public Health, Public Health and Disease Prevention, Health Promotion, Policy Analysis, Health Administration, Public Policies, Research

    4.8
    Rating, 4.8 out of 5 stars
    ·
    97 reviews

    Beginner · Course · 1 - 4 Weeks

  • A

    AI Business School

    Introduction to AI for finance professionals

    Skills you'll gain: Prompt Engineering, Prompt Patterns, AI literacy, Generative AI Agents, Responsible AI, Risk Management, Generative AI, Artificial Intelligence, General Finance, Risk Analysis, Risk Mitigation, Agentic systems, Financial Services, AI Workflows

    4
    Rating, 4 out of 5 stars
    ·
    33 reviews

    Beginner · Course · 1 - 4 Weeks

  • U

    University of California, Irvine

    Emerging Trends & Technologies in the Virtual K-12 Classroom

    Skills you'll gain: Education Software and Technology, Learning Management Systems, Collaborative Software, Digital pedagogy, Teaching, Augmented Reality, Game Design, Virtual Environment, Emerging Technologies, Information Privacy, Personally Identifiable Information, Social Media

    4.6
    Rating, 4.6 out of 5 stars
    ·
    668 reviews

    Mixed · Course · 1 - 4 Weeks

  • U

    Utrecht University

    Unravelling solutions for Future Food problems

    Skills you'll gain: Nutrition and Diet, Food and Beverage, Socioeconomics, Environmental Issue, Sustainable Development, Health Disparities, Behavioral Economics, Health Equity, Psychology

    4.7
    Rating, 4.7 out of 5 stars
    ·
    156 reviews

    Beginner · Course · 1 - 3 Months

  • U

    Universidad de Palermo

    Gestión de tecnologías de la información

    Skills you'll gain: Business Process Management, Business Process, IT Management, Process Management, Business Process Improvement, Operations Management, Continuous Improvement Process, Information Technology, Information Systems, Business Operations, Managed Services, Information Technology Operations, Enterprise Resource Planning, Quality Management, Customer Relationship Management, IT Infrastructure, Management Information Systems, Business Software, Customer Relationship Management (CRM) Software, Business Technologies

    4.9
    Rating, 4.9 out of 5 stars
    ·
    472 reviews

    Beginner · Course · 1 - 4 Weeks

  • G

    Google

    Uncover Your Transferable Skills with AI

    Skills you'll gain: Communication, Professional Development, Google Gemini, AI literacy, Value Propositions, Adaptability, Writing

    4.7
    Rating, 4.7 out of 5 stars
    ·
    41 reviews

    Beginner · Course · 1 - 4 Weeks

1…220221222…636

In summary, here are 10 of our most popular help desk support courses

  • GenAI for Business Process Automation: SkillUp
  • Operations Systems Excellence: University of London
  • Goodwill® Digital Navigator Certificate: Goodwill Industries International
  • Health Systems Development: Introduction to Health Systems: Imperial College London
  • Platform Thinking: Innovation in digital business models era: Politecnico di Milano
  • Learning and memory in the brain: a guide for teachers: University of Cambridge
  • Health Systems Development: Health systems, Policy and Research: Imperial College London
  • Introduction to AI for finance professionals: AI Business School
  • Emerging Trends & Technologies in the Virtual K-12 Classroom: University of California, Irvine
  • Unravelling solutions for Future Food problems: Utrecht University

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications
  • Share your Coursera learning story

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Udemy

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok