Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

Skills you'll gain: Employee Retention, Performance Appraisal, Human Resource Strategy, Case Studies, Performance Review, Human Resource Policies, Human Resources Management and Planning, Employee Engagement, Performance Measurement, Human Resources, Talent Management, Human Resource Management, Compensation Strategy, People Analytics, Performance Metric, Human Resources Information System (HRIS), Workforce Planning, Business Metrics, Driving engagement, Motivational Skills
Mixed · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Consultative Approaches, Consulting, People Analytics, Employee Coaching, Active Listening, Anthropic Claude, Rapport Building, Project Scoping, ChatGPT, Overcoming Objections, Needs Assessment, Data Storytelling, Requirements Elicitation, Stakeholder Management, AI Personalization, Expectation Management, Problem Solving, Verification And Validation
Beginner · Course · 1 - 4 Weeks

High Tech High Graduate School of Education
Skills you'll gain: Storyboarding, Storytelling, Content Creation, Graphic and Visual Design, Visual Storytelling, Layout Design, Digital Publishing, Typography, Creativity, Peer Review
Mixed · Course · 1 - 3 Months

Skills you'll gain: Music, Media Production, Post-Production, Creativity, Digital Signal Processing, Digital Communications, Editing
Beginner · Course · 1 - 3 Months

Skills you'll gain: Responsible AI, Data Literacy, Decision Intelligence, Data Analysis, Data-Driven Decision-Making, Cloud Solutions, Cloud Security, Analytics, Cloud-Based Integration, Microsoft Azure, Cloud Services, Cloud Platforms, Enterprise Security, Data Integration, AI Enablement, Business Analytics, Artificial Intelligence, SAS (Software)
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: AWS Identity and Access Management (IAM), Amazon S3, Amazon Elastic Compute Cloud, Identity and Access Management, Amazon Web Services, User Provisioning, Cloud Storage, Multi-Factor Authentication, Data Storage Technologies, Cloud Infrastructure, Cloud Solutions, Cloud Services, Cloud Computing, Role-Based Access Control (RBAC), Cloud Management, Virtual Networking, Network Architecture, Network Security, Encryption
Beginner · Course · 1 - 3 Months

Skills you'll gain: Microsoft 365, Microsoft Office, Microsoft Teams, Productivity Software, Collaborative Software, Cloud Deployment, Microsoft Outlook, Application Deployment, People Analytics, Computing Platforms, Microsoft Excel, Microsoft PowerPoint, Billing, Data-Driven Decision-Making
Beginner · Course · 1 - 4 Weeks

Board Infinity
Skills you'll gain: Angular, HTML and CSS, Data Structures, Spring Boot, Eclipse (Software), Restful API, Java Programming, JavaScript Frameworks, Object Oriented Programming (OOP), Model View Controller, Software Development Tools, Hypertext Markup Language (HTML), Java, Computer Programming Tools, Application Frameworks, Front-End Web Development, Spring Framework, Object Oriented Design, Cascading Style Sheets (CSS), Javascript
Intermediate · Specialization · 1 - 3 Months

John Wiley & Sons
Skills you'll gain: Personally Identifiable Information, Data Governance, Data Management, Information Privacy, Law, Regulation, and Compliance, Data Security, Compliance Management, General Data Protection Regulation (GDPR), Information Management, Regulatory Compliance, Incident Response, Data Sharing, Health Insurance Portability And Accountability Act (HIPAA) Compliance, Regulation and Legal Compliance, Legal Risk, Financial Regulations, Cyber Security Policies, Regulatory Requirements, Financial Regulation, Cybersecurity
Beginner · Course · 1 - 4 Weeks

University of Michigan
Skills you'll gain: Social Work, Community and Social Work, Social Justice, Social and Human Services, Human Services, Cultural Responsiveness, Social Impact, Advocacy, Cultural Sensitivity, Diversity Awareness, Research, Systems Thinking, Policy Development, Ethical Standards And Conduct
Build toward a degree
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Dashboard, Pivot Tables And Charts, Dashboard Creation, Excel Formulas, Microsoft Excel, Excel Macros, Data Visualization, Performance Analysis, Key Performance Indicators (KPIs), Spreadsheet Software, People Analytics, Data Presentation, Human Resource Strategy, Business Analytics, Performance Measurement, Financial Analysis, Interactive Data Visualization, Trend Analysis, Human Resources, Performance Metric
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Google Analytics, Marketing Analytics, Pivot Tables And Charts, Looker (Software), Performance Reporting, Marketing Effectiveness, Tableau Software, Performance Measurement, Marketing Budgets, Power BI, Marketing, Digital Marketing, Content Marketing, Marketing Channel, Search Engine Optimization, Brand Marketing, Social Media Marketing, Email Marketing, Generative AI, AI Enablement
Intermediate · Course · 3 - 6 Months