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  • It Service Management

Results for "it service management"


  • Status: New
    New
    M

    Microsoft

    Microsoft Customer Service (with AI)

    Beginner · Professional Certificate · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    V

    Voxy

    Low Intermediate English: Shopping & Customer Service

    Skills you'll gain: Language Competency, Language Learning, English Language, Customer Service, Customer Inquiries, Customer Complaint Resolution, Telephone Skills, Vocabulary, Writing, Verbal Communication Skills, Oral Comprehension, Business Writing, Oral Expression, Grammar, Communication

    4.4
    Rating, 4.4 out of 5 stars
    ·
    21 reviews

    Mixed · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    P

    Packt

    Networking and Troubleshooting IT Systems

    Skills you'll gain: Command-Line Interface, Network Troubleshooting, TCP/IP, Wireless Networks, Local Area Networks, System Support, Linux Commands, Desktop Support, Network Monitoring, Virtual Private Networks (VPN), Operating System Administration, Network Administration, Dynamic Host Configuration Protocol (DHCP), Hardware Troubleshooting, Network Infrastructure, General Networking, VPN Clients, Network Protocols, Remote Access Systems, Network Routers

    Beginner · Course · 1 - 3 Months

  • Status: Preview
    Preview
    E

    Edureka

    Introduction to Amazon Elastic Container Service

    Skills you'll gain: Containerization, Application Deployment, Cloud-Native Computing, Amazon Web Services, Application Lifecycle Management, System Monitoring, Cloud Infrastructure, Scalability

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    E

    Edureka

    Generative AI Essentials for Customer Service

    Skills you'll gain: Prompt Engineering, Prompt Patterns, Generative AI Agents, Prompt Engineering Tools, Generative AI, ChatGPT, Self Service Technologies, Customer Service, AI Personalization, Content Performance Analysis, Customer Support, Customer Communications Management, Customer Inquiries, AI Workflows, Customer experience improvement, Customer and Client Support, Microsoft Copilot, Customer Insights, Knowledge Transfer, Customer Relationship Management

    Beginner · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    I

    Icahn School of Medicine at Mount Sinai

    Health Care IT: Challenges and Opportunities

    Skills you'll gain: Health Technology, Health Systems, Health Informatics, Health Care Administration, Health Care, Health Administration, Health Information Management, Telehealth, Clinical Informatics, Medical Records, Medical Devices, Electronic Medical Record, Computerized Physician Order Entry, Clinical Documentation, Electronic Medical Record System, Health Policy, Patient Communication, Interoperability, Patient-centered Care, Emerging Technologies

    4.6
    Rating, 4.6 out of 5 stars
    ·
    495 reviews

    Intermediate · Course · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    G

    Google

    Google IT 지원 수료증 이수 과정

    Skills you'll gain: Operating System Administration, Network Security, IT Security Architecture, Package and Software Management, IT Infrastructure, Computer Networking, Information Systems Security, Systems Administration, Microsoft Windows, Technical Support and Services, Cybersecurity, OSI Models, Cloud Management, Technical Support, Desktop Support, Network Troubleshooting, Disaster Recovery, Operating Systems, Help Desk Support, TCP/IP

    4.9
    Rating, 4.9 out of 5 stars
    ·
    37 reviews

    Beginner · Professional Certificate · 3 - 6 Months

  • Status: Preview
    Preview
    I

    Illinois Tech

    Cloud: Platform as a Service - Bachelor's

    Skills you'll gain: Serverless Computing, Containerization, Platform As A Service (PaaS), Cloud Security, Cloud Platforms, Cloud Services, Docker (Software), Information Management, Cloud Computing Architecture, Cloud Computing, Cloud Management, Cloud Hosting, Cloud Infrastructure, Cloud Solutions, Cloud Development, Cloud Deployment, Database Management Systems, Application Deployment, Database Management, Databases

    Build toward a degree

    Intermediate · Course · 1 - 3 Months

  • Status: Preview
    Preview
    I

    Illinois Tech

    Cloud: Infrastructure as a Service - Bachelor's

    Skills you'll gain: Infrastructure As A Service (IaaS), Cloud Infrastructure, Cloud Services, Cloud Computing, Cloud Platforms, Cloud Computing Architecture, Cloud Management, Cloud-Native Computing, Cloud Applications, Cloud Deployment, Disaster Recovery, Virtual Networking, DevOps, Virtualization, Software Development, Infrastructure Architecture, Cloud Storage, Cloud Security, CI/CD, Business Continuity Planning

    Build toward a degree

    Beginner · Course · 1 - 3 Months

  • Status: Preview
    Preview
    I

    Illinois Tech

    Cloud: Software as a Service - Bachelor's

    Skills you'll gain: Cloud-Native Computing, Cloud Infrastructure, Cloud Deployment, Cloud Computing, Public Cloud, Software As A Service, Cloud Applications, Application Deployment, Cloud Services, Cloud Security, Amazon Web Services, Serverless Computing, Database Application, Cloud-Based Integration, Service Oriented Architecture, System Implementation

    Build toward a degree

    Beginner · Course · 1 - 3 Months

  • P

    Packt

    IT for Business: Digital Transformation Strategy

    Skills you'll gain: Technology Strategies, IT Management, Operational Efficiency, IT Service Management, Contract Management, Information Technology, Risk Management Framework, Business Transformation, Digital Transformation, Risk Analysis, Risk Management, Governance, Service Management, Business Strategy, Compliance Management, Service Design, Strategic Planning

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    I

    IBM

    Technical Support (IT) Case Studies and Capstone

    Skills you'll gain: Technical Support, Technical Support and Services, Hardware Troubleshooting, Cloud Computing, Cloud Management, Cloud Services, Cyber Attacks, Cybersecurity, Help Desk Support, System Support, Computer Security Awareness Training, End User Training and Support, Network Support, Cloud Storage, Network Troubleshooting, Computer Hardware, Customer Service, General Networking, Data Storage, Identity and Access Management

    4.8
    Rating, 4.8 out of 5 stars
    ·
    186 reviews

    Intermediate · Course · 1 - 3 Months

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In summary, here are 10 of our most popular it service management courses

  • Microsoft Customer Service (with AI): Microsoft
  • Low Intermediate English: Shopping & Customer Service: Voxy
  • Networking and Troubleshooting IT Systems: Packt
  • Introduction to Amazon Elastic Container Service: Edureka
  • Generative AI Essentials for Customer Service: Edureka
  • Health Care IT: Challenges and Opportunities: Icahn School of Medicine at Mount Sinai
  • Google IT 지원 수료증 이수 과정: Google
  • Cloud: Platform as a Service - Bachelor's: Illinois Tech
  • Cloud: Infrastructure as a Service - Bachelor's: Illinois Tech
  • Cloud: Software as a Service - Bachelor's: Illinois Tech

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