
Skills you'll gain: Customer experience improvement, Workflow Management, Process Design, Customer Service, Customer Support, Customer Engagement, Generative AI, Customer Communications Management, Emotional Intelligence, Customer Success Management, OpenAI, Salesforce, Customer Data Management, Customer Relationship Management, Artificial Intelligence, Customer Analysis, No-Code Development, De-escalation Techniques, Surveys, Communication
Intermediate · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Medical Billing and Coding, Denial Management, Patient Registration, Care Management, Revenue Cycle Management, Practice Management, Organizational Change, Change Management, Health Insurance Portability And Accountability Act (HIPAA) Compliance, Performance Review, Data Management, ICD Coding (ICD-9/ICD-10), Medical Terminology, Human Resource Policies, Payment Processing and Collection, Medical Billing, Patient Safety, Continuous Quality Improvement (CQI), Healthcare Industry Knowledge, Data Analysis
Beginner · Professional Certificate · 3 - 6 Months

Relay Graduate School of Education
Skills you'll gain: Organizational Skills, Calendar Management, Time Management, Productivity, Prioritization, Goal Setting, Stress Management, Professional Development
Mixed · Course · 1 - 3 Months

Skills you'll gain: Relationship Management, Professional Development, Customer Relationship Management, Interpersonal Communications, Service Recovery, Business Communication, Strategic Communication, Compassion, Solution Delivery
Intermediate · Course · 1 - 3 Months

Universidad Nacional Autónoma de México
Skills you'll gain: Healthcare Ethics, Clinical Research Ethics, Ethical Standards And Conduct, Conflict Management, Law, Regulation, and Compliance, Health Care, Patient-centered Care, Cultural Sensitivity, Interpersonal Communications, Lifelong Learning
Mixed · Course · 1 - 3 Months

University of Rochester
Skills you'll gain: Self-Motivation, Self-Awareness, Motivational Skills, Social Sciences, Mindfulness, Health And Wellness Coaching, Personal Development, Learning Theory, Human Development, Psychology, Cultural Diversity, School Psychology, Goal Setting, Empowerment, Economics, Coaching, Psychotherapy, Child Development, Relationship Building
Beginner · Course · 1 - 3 Months

Skills you'll gain: Responsible AI, Generative AI, Data Ethics, Artificial Intelligence, Governance, Business Leadership, Business Transformation, Data-Driven Decision-Making, Competitive Intelligence, Digital Transformation, Customer Service, Operational Efficiency
Beginner · Course · 1 - 4 Weeks

Yale University
Skills you'll gain: Diagnostic Radiology, Medical Imaging, Radiography, X-Ray Computed Tomography, Medical Ultrasonography, Magnetic Resonance Imaging, Diagnostic Tests, Neurology, Image Analysis, Anatomy
Intermediate · Course · 1 - 3 Months

American Psychological Association
Skills you'll gain: Substance Abuse, Mental Health Diseases and Disorders, Mental and Behavioral Health, Clinical Psychology, Psychiatry, Trauma Care, Mental Health, Psychiatric Assessments, Psychology, Psychotherapy, Cognitive Behavioral Therapy, Behavioral Health, Psychological Evaluations, Pharmacology, Diagnostic Tests, Neurology, Cultural Diversity, Patient Treatment, Epidemiology, Patient Evaluation
Beginner · Specialization · 3 - 6 Months

Stanford University
Skills you'll gain: Infectious Diseases, Social Determinants Of Health, Public Health, Epidemiology, Patient-centered Care, Microbiology, Pathology, Infection Control, Immunology, Preventative Care, Clinical Assessment
Intermediate · Course · 1 - 3 Months
Northeastern University
Skills you'll gain: Value-Based Care, Managed Care, Care Management, Healthcare Industry Knowledge, Health Policy, Medicaid, Business Metrics, Stakeholder Analysis, Payment Systems, Medicare, Performance Measurement, Cost Management, Insurance, Risk Management
Beginner · Course · 1 - 4 Weeks

The Hong Kong University of Science and Technology
Skills you'll gain: Preventative Care, Pharmacology, Immunology, Chronic Diseases, Nutrition and Diet, Medical Terminology, Medical History Documentation
Beginner · Course · 1 - 3 Months