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  • Service Management

Results for "service management"


  • E

    ESSEC Business School

    Hotel Management: Distribution, Revenue and Demand Management

    Skills you'll gain: Revenue Management, Hospitality Management, Competitive Analysis, Digital Marketing, Data-Driven Decision-Making, Stakeholder Communications, Forecasting, Budgeting, Demand Generation, Asset Management, Hospitality, Marketing, Revenue Forecasting, Demand Planning, Financial Forecasting, Stakeholder Management, Revenue Cycle Management, Hotels and Accommodations, Hotel Operations, Marketing Channel

    ★ 4.6 (2.2K) · Beginner · Specialization · 3 - 6 Months

  • C

    Coursera

    ServiceNow Basics: IT Automation & AI-Powered Workflows

    Skills you'll gain: ServiceNow, AI Workflows, Workflow Management, IT Service Management, Process Design, Digital Transformation, AI Enablement, Business Process Automation, Automation, Self Service Technologies, Artificial Intelligence, Service Management, Technical Support and Services, Service Improvement, Operational Efficiency, Incident Management, Event Monitoring, Change Management, Performance Analysis

    Intermediate · Course · 1 - 4 Weeks

  • U

    University of Colorado System

    Computer Security and Systems Management

    Skills you'll gain: Windows Servers, Computer Security, Linux Administration, Disaster Recovery, Authorization (Computing), Linux, Linux Servers, Microsoft Windows, Authentications, Operating System Administration, OSI Models, User Accounts, Group Policy, Security Management, Ubuntu, System Monitoring, Cyber Security Policies, IT Management, Systems Administration, Cybersecurity

    ★ 4.6 (1.9K) · Beginner · Specialization · 3 - 6 Months

  • P

    Packt

    Leadership & Management Training for Tech Managers

    Skills you'll gain: Delegation Skills, Meeting Facilitation, Process Improvement and Optimization, Process Optimization, Process Improvement, Process Analysis, Organizational Change, Smart Goals, Performance Review, Virtual Teams, Conflict Management, Process Management, Team Management, Team Motivation, Team Performance Management, Leadership and Management, Team Building, Rapport Building, Time Management, Relationship Building

    Intermediate · Specialization · 1 - 3 Months

  • E

    EDUCBA

    ITIL V4 Brief Overview of Management and Practices

    Skills you'll gain: IT Service Management, Information Technology Infrastructure Library, Change Control, IT Management, Information Technology Architecture, Service Management, Security Management, Technical Services, Infrastructure Architecture, Enterprise Architecture, Risk Management Framework, IT Infrastructure, IT Security Architecture, Computing Platforms

    ★ 4.8 (165) · Intermediate · Course · 1 - 4 Weeks

  • E

    EDUCBA

    Hospital Administration and Healthcare Management

    Skills you'll gain: Health Care Administration, Hospital Experience, Health Administration, Medical Management, Health Systems, Administration, Care Management, Health Care, Healthcare Industry Knowledge, Care Coordination, Coordination

    Mixed · Course · 1 - 4 Weeks

  • P

    Packt

    The Service Desk Handbook

    Skills you'll gain: Service Management, IT Service Management, Service Level, Key Performance Indicators (KPIs), Help Desk Support, Document Management, Customer Service, Technical Support and Services, Self Service Technologies, Process Driven Development, Service Level Agreement, Software Documentation, Continuous Improvement Process, Customer Support, Customer experience improvement, Incident Management, AI Enablement, Record Keeping, AI Integrations

    Beginner · Course · 1 - 3 Months

  • E

    EDUCBA

    Hospital Outpatient Services and OPD Management

    Skills you'll gain: Patient Flow, Hospital Experience, Hospital Admissions, Clinic Management Systems, Medical Management, Patient Coordination, Health Care Administration, Patient Registration, Medical Support, Care Coordination, Primary Care, Health Care, Capacity Management, Diagnostic Tests

    Mixed · Course · 1 - 4 Weeks

  • G

    Google

    System Administration and IT Infrastructure Services

    Skills you'll gain: Systems Administration, IT Infrastructure, Lightweight Directory Access Protocols, Cloud Management, Operating System Administration, Active Directory, Server Administration, Disaster Recovery, Cloud Infrastructure, Technical Consulting, Information Technology, System Configuration, Cloud Computing, Cloud Services, Servers, Network Administration, Network Infrastructure, Data Storage

    ★ 4.8 (26K) · Beginner · Course · 1 - 3 Months

  • P

    Packt

    Hands-on with SCCM

    Skills you'll gain: Application Deployment, Windows PowerShell, Operating System Administration, Software Configuration Management, Patch Management, System Monitoring, Active Directory, Software Installation, System Configuration, Data Maintenance, Microsoft Intune (Mobile Device Management Software), Configuration Management, Operating Systems, System Support, Package and Software Management, Microsoft Windows, Azure Active Directory, SQL Server Reporting Services, Systems Administration, Enterprise Application Management

    Intermediate · Specialization · 1 - 3 Months

  • C

    Coursera

    Creating Service Innovation Culture in Public Sector

    Skills you'll gain: Service Improvement, Innovation, Continuous Improvement Process, Change Management, Quality Improvement, Organizational Change, Service Management, Customer experience improvement, Culture Transformation, Public Administration, Organizational Strategy, Public Policies, Case Studies, Strategic Thinking, Organizational Leadership, Technology Strategies

    Beginner · Course · 1 - 4 Weeks

  • A

    Amazon Web Services

    Getting Started with AWS Systems Manager

    Skills you'll gain: Amazon Web Services, Hybrid Cloud Computing, Cloud Security, Cloud-Native Computing, Cloud Management, Security Management, System Monitoring, Managed Services, Infrastructure Architecture, Control Panels, Service Management

    Beginner · Course · 1 - 4 Weeks

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In summary, here are 10 of our most popular service management courses

  • Hotel Management: Distribution, Revenue and Demand Management: ESSEC Business School
  • ServiceNow Basics: IT Automation & AI-Powered Workflows: Coursera
  • Computer Security and Systems Management: University of Colorado System
  • Leadership & Management Training for Tech Managers: Packt
  • ITIL V4 Brief Overview of Management and Practices: EDUCBA
  • Hospital Administration and Healthcare Management: EDUCBA
  • The Service Desk Handbook: Packt
  • Hospital Outpatient Services and OPD Management: EDUCBA
  • System Administration and IT Infrastructure Services: Google
  • Hands-on with SCCM: Packt

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