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  • Customer Experience Improvement

Results for "customer experience improvement"


  • C

    Coursera

    Use AI During Calls

    Skills you'll gain: Overcoming Objections, Phone Sales, Telephone Skills, Closing (Sales), Return On Investment, B2B Sales, Price Negotiation, Prompt Engineering, Customer Service, Data Storytelling, Real Time Data, Data-Driven Decision-Making, Persona (User Experience), Analysis, Data Visualization, Storytelling, Performance Metric, Business Metrics, Data Import/Export

    Intermediate · Course · 1 - 4 Weeks

  • I

    IBM

    Introduction to Sales: Foundations for Success

    Skills you'll gain: Sales Process, Sales, General Sales Practices, Sales Management, Selling Techniques, Sales Development, Sales Strategy, Sales Pipelines, Consultative Selling, Inside Sales, Prospecting and Qualification, Business Ethics, Cross-Functional Collaboration, Ethical Standards And Conduct, Customer Relationship Building, Customer Relationship Management (CRM) Software, Customer Relationship Management, Overcoming Objections, Relationship Building

    Beginner · Course · 1 - 4 Weeks

  • I

    IBM

    IBM Business Intelligence (BI) Analyst

    Skills you'll gain: Dashboard, Extract, Transform, Load, Data Storytelling, Data Visualization, Dashboard Creation, Database Design, Presentations, Data Presentation, Descriptive Statistics, IBM DB2, Business Intelligence, Data Visualization Software, Statistical Hypothesis Testing, Tableau Software, Relational Databases, Database Systems, Statistical Visualization, IBM Cognos Analytics, Interactive Data Visualization, Excel Formulas

    ★ 4.7 (16K) · Beginner · Professional Certificate · 3 - 6 Months

    Category: Bestseller
    Bestseller
  • I

    IBM

    IBM Business Analyst

    Skills you'll gain: Business Analysis, Data Storytelling, Business Analysis Tools, Stakeholder Management, Stakeholder Analysis, Process Optimization, Requirements Management, Prompt Engineering, Business Systems Analysis, Process Modeling, Process Improvement and Optimization, Data Presentation, Process Analysis, Digital Transformation, Responsible AI, Business Process Modeling, Excel Formulas, Data Cleansing, Business Analytics, Business Requirements

    ★ 4.7 (14K) · Beginner · Professional Certificate · 3 - 6 Months

    Category: Job Ready
    Job Ready
  • V

    Vanderbilt University

    AI Agents and Agentic AI in Python: Powered by Generative AI

    Skills you'll gain: Prompt Engineering, ChatGPT, Generative AI Agents, AI Orchestration, Prompt Patterns, Agentic Workflows, OpenAI API, LLM Application, AI Workflows, AI literacy, AI Enablement, AI powered creativity, Agentic systems, Generative AI, Artificial Intelligence, Large Language Modeling, AI Security, Tool Calling, OpenAI, Application Development

    ★ 4.8 (8.4K) · Beginner · Specialization · 3 - 6 Months

    Category: Top AI Program
    Top AI Program
  • G

    Google

    Google Advanced Data Analytics

    Skills you'll gain: Data Storytelling, Data Visualization, A/B Testing, Sampling (Statistics), Data Analysis, Exploratory Data Analysis, Regression Analysis, Data Visualization Software, Data Presentation, Data Ethics, Feature Engineering, Statistical Hypothesis Testing, Analytics, Statistical Analysis, Data Science, Tableau Software, Machine Learning, Object Oriented Programming (OOP), Web Presence, Python Programming

    ★ 4.8 (12K) · Advanced · Professional Certificate · 3 - 6 Months

    Category: Job Ready
    Job Ready
  • C

    California Institute of the Arts

    Visual Elements of User Interface Design

    Skills you'll gain: User Interface (UI) Design, Visual Design, Digital Design, Graphic and Visual Design, User Interface (UI), User Interface and User Experience (UI/UX) Design, Web Design, Design Elements And Principles, Human Computer Interaction, Responsive Web Design, Typography, Graphic Design, UI Components, Interactive Design, User Experience Design, Aesthetics

    ★ 4.7 (6.4K) · Beginner · Course · 1 - 3 Months

  • M

    Macquarie University

    Excel Skills for Business: Essentials

    Skills you'll gain: Excel Formulas, Microsoft Excel, Spreadsheet Software, Productivity Software, Data Analysis Software, Business Analytics, Analytical Skills

    ★ 4.9 (51K) · Beginner · Course · 1 - 3 Months

  • K

    Kennesaw State University

    Six Sigma Green Belt

    Skills you'll gain: Statistical Process Controls, Statistical Hypothesis Testing, Process Capability, Team Management, Team Performance Management, Quality Improvement, Root Cause Analysis, Six Sigma Methodology, Lean Six Sigma, Lean Methodologies, Team Building, Exploratory Data Analysis, Process Improvement, Quality Control, Probability & Statistics, Probability Distribution, Process Improvement and Optimization, Statistical Methods, Process Analysis, Data Literacy

    ★ 4.7 (4.8K) · Intermediate · Specialization · 3 - 6 Months

  • U

    University of Virginia

    Marketing Analytics

    Skills you'll gain: Marketing Analytics, Data-Driven Marketing, Marketing Effectiveness, Marketing Strategies, Regression Analysis, Marketing Budgets, Data-Driven Decision-Making, Branding, Brand Management, Resource Allocation, Customer Analysis, Customer Insights, Brand Awareness, Predictive Analytics, Brand Strategy, Statistical Analysis, A/B Testing, Consumer Behaviour, Return On Investment, Statistical Methods

    ★ 4.7 (6.4K) · Beginner · Course · 1 - 3 Months

  • G

    Google Cloud

    Security in Google Cloud

    Skills you'll gain: Google Cloud Platform, Cloud Infrastructure, Identity and Access Management, Data Loss Prevention, Distributed Denial-Of-Service (DDoS) Attacks, Prompt Engineering, Kubernetes, Prompt Engineering Tools, Cloud Security, Containerization, Infrastructure As A Service (IaaS), Prompt Patterns, OAuth, Cloud Platforms, Cloud Storage, Cloud Services, Security Controls, Threat Management, Application Security, Data Security

    ★ 4.7 (50K) · Intermediate · Specialization · 3 - 6 Months

  • T

    The Expert Academy

    Sales Skills: Handle Objections And Close Complex Deals

    Skills you'll gain: Enterprise Sales, B2B Sales, Loyalty Programs, Customer Success Management, Closing (Sales), Overcoming Objections, Contract Negotiation, Customer Retention, Selling Techniques, Procurement, Negotiation, Customer Relationship Management, Price Negotiation, Customer Relationship Management (CRM) Software, Sales Strategy, Consultative Selling, Customer experience strategy (CX), Sales Management, Sales, Stakeholder Engagement

    Intermediate · Course · 1 - 3 Months

1…323334…724

In summary, here are 10 of our most popular customer experience improvement courses

  • Use AI During Calls: Coursera
  • Introduction to Sales: Foundations for Success: IBM
  • IBM Business Intelligence (BI) Analyst: IBM
  • IBM Business Analyst: IBM
  • AI Agents and Agentic AI in Python: Powered by Generative AI: Vanderbilt University
  • Google Advanced Data Analytics: Google
  • Visual Elements of User Interface Design: California Institute of the Arts
  • Excel Skills for Business: Essentials: Macquarie University
  • Six Sigma Green Belt: Kennesaw State University
  • Marketing Analytics: University of Virginia

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