• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Customer Experience Improvement

Results for "customer experience improvement"


  • I

    IBM

    Generative AI for Java and Spring Developers

    Skills you'll gain: Prompt Engineering, Prompt Patterns, ChatGPT, Generative AI, Generative Model Architectures, Data Ethics, Generative AI Agents, Model Deployment, Restful API, Software Design Documents, Software Design, AI Integrations, Application Deployment, AI literacy, Software Architecture, Agentic Workflows, Continuous Integration, Artificial Intelligence and Machine Learning (AI/ML), Software Development, Java Programming

    ★ 4.7 (12K) · Intermediate · Specialization · 3 - 6 Months

  • I

    IBM

    Introduction to Sales: Foundations for Success

    Skills you'll gain: Sales Process, Sales, General Sales Practices, Sales Management, Selling Techniques, Sales Development, Sales Strategy, Sales Pipelines, Consultative Selling, Inside Sales, Prospecting and Qualification, Business Ethics, Cross-Functional Collaboration, Ethical Standards And Conduct, Customer Relationship Building, Customer Relationship Management (CRM) Software, Customer Relationship Management, Overcoming Objections, Relationship Building

    Beginner · Course · 1 - 4 Weeks

  • M

    Microsoft

    Microsoft Power BI Data Analyst

    Skills you'll gain: Power BI, Dashboard Creation, Microsoft Excel, Data Integrity, Data Analysis, Data Visualization, Data Storage, Microsoft Power Platform, Data Quality, Business Intelligence, Advanced Analytics, Generative AI, Data Analysis Software, Business Intelligence Software, Statistical Reporting, Data Integration, Analytics, Timelines, Model Optimization, SQL

    ★ 4.6 (9.3K) · Beginner · Professional Certificate · 3 - 6 Months

    Category: Job Skills
    Job Skills
  • C

    California Institute of the Arts

    UI / UX Design

    Skills you'll gain: Information Architecture, Wireframing, User Interface and User Experience (UI/UX) Design, Persona (User Experience), User Experience, Mockups, User Experience Design, UI/UX Strategy, Responsive Web Design, Web Design, User Interface (UI), Adobe XD, User Interface (UI) Design, Visual Design, Digital Design, User Centered Design, Interaction Design, Prototyping, Graphic and Visual Design, User Research

    ★ 4.7 (8.1K) · Beginner · Specialization · 3 - 6 Months

  • J

    Johns Hopkins University

    HTML, CSS, and Javascript for Web Developers

    Skills you'll gain: HTML and CSS, Cascading Style Sheets (CSS), Ajax, Javascript, Responsive Web Design, Front-End Web Development, Bootstrap (Front-End Framework), Web Design, Hypertext Markup Language (HTML), Web Development, Development Environment, Web Development Tools, Web Design and Development, JSON, Web Applications, Web Content Accessibility Guidelines, Browser Compatibility, Object Oriented Programming (OOP), Event-Driven Programming, User Interface and User Experience (UI/UX) Design

    ★ 4.7 (17K) · Beginner · Specialization · 1 - 3 Months

    Category: Top AI Program
    Top AI Program
  • I

    IBM

    IBM Business Intelligence (BI) Analyst

    Skills you'll gain: Dashboard, Extract, Transform, Load, Data Storytelling, Data Visualization, Dashboard Creation, Database Design, Presentations, Data Presentation, Descriptive Statistics, IBM DB2, Business Intelligence, Data Visualization Software, Statistical Hypothesis Testing, Tableau Software, Relational Databases, Database Systems, Statistical Visualization, IBM Cognos Analytics, Interactive Data Visualization, Excel Formulas

    ★ 4.7 (16K) · Beginner · Professional Certificate · 3 - 6 Months

    Category: Bestseller
    Bestseller
  • I

    IBM

    Information Technology (IT) and Cloud Fundamentals

    Skills you'll gain: Email Security, Cloud Computing Architecture, Cloud Services, Cloud Deployment, Generative AI, Cloud Security, Cloud Technologies, Generative AI Agents, Cloud Infrastructure, Cybersecurity, Hardening, Data Storage, Peripheral Devices, Virtualization, Computer Hardware, OSI Models, General Networking, Database Administration, Programming Principles, Computer Programming

    ★ 4.7 (12K) · Beginner · Specialization · 3 - 6 Months

  • E

    EDUCBA

    Service Marketing and Relationship Strategies

    Skills you'll gain: Service Recovery, Customer Service, Customer experience improvement, Service Design, Customer Relationship Building, Experience Design, Brand Loyalty, Service Management, Customer experience strategy (CX), Customer Engagement, Service Level, Relationship Management, Service Improvement, Branding, Marketing Strategies, Strategic Marketing, Quality Management, Quality Improvement, Brand Management, Marketing and Public Relations

    Mixed · Course · 1 - 4 Weeks

  • G

    Google

    Crash Course on Python

    Skills you'll gain: Program Development, Programming Principles, Scripting Languages, Scripting, Python Programming, Computer Programming, Computational Thinking, Data Structures, Data Store, Integrated Development Environments, Debugging, Computer Programming Tools, Development Environment

    ★ 4.8 (40K) · Beginner · Course · 1 - 3 Months

  • T

    The Expert Academy

    Sales Skills: Handle Objections And Close Complex Deals

    Skills you'll gain: Enterprise Sales, B2B Sales, Loyalty Programs, Customer Success Management, Closing (Sales), Overcoming Objections, Contract Negotiation, Customer Retention, Selling Techniques, Procurement, Negotiation, Customer Relationship Management, Price Negotiation, Customer Relationship Management (CRM) Software, Sales Strategy, Consultative Selling, Customer experience strategy (CX), Sales Management, Sales, Stakeholder Engagement

    Intermediate · Course · 1 - 3 Months

  • P

    Pontificia Universidad Católica de Chile

    Gestión Empresarial Exitosa para Pymes

    Skills you'll gain: People Management, People Development, Entrepreneurship, Small Business Accounting, Team Performance Management, Management Accounting, Accounting, Financial Management, Business Management, Team Management, Commercialization, Value Propositions, Marketing, Staff Management, Customer Analysis, Finance, Profit and Loss (P&L) Management, Business Administration, Financial Analysis, Persona (User Experience)

    ★ 4.8 (5.4K) · Mixed · Course · 1 - 3 Months

  • R

    Rutgers the State University of New Jersey

    Supply Chain Management

    Skills you'll gain: Strategic Sourcing, Lean Six Sigma, Demand Planning, Procurement, Supplier Relationship Management, Manufacturing Operations, Forecasting, Supply Chain Planning, Lean Methodologies, Process Improvement, Supplier Management, Operations Management, Operations, Process Improvement and Optimization, Customer Demand Planning, Inventory Management, Warehousing, Supply Chain, Warehouse Management, Logistics

    ★ 4.7 (16K) · Beginner · Specialization · 3 - 6 Months

1…323334…724

In summary, here are 10 of our most popular customer experience improvement courses

  • Generative AI for Java and Spring Developers: IBM
  • Introduction to Sales: Foundations for Success: IBM
  • Microsoft Power BI Data Analyst: Microsoft
  • UI / UX Design: California Institute of the Arts
  • HTML, CSS, and Javascript for Web Developers: Johns Hopkins University
  • IBM Business Intelligence (BI) Analyst: IBM
  • Information Technology (IT) and Cloud Fundamentals: IBM
  • Service Marketing and Relationship Strategies: EDUCBA
  • Crash Course on Python: Google
  • Sales Skills: Handle Objections And Close Complex Deals: The Expert Academy

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications
  • Share your Coursera learning story

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Udemy

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok