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  • Customer Relationship Management

Results for "customer relationship management"


  • Status: Free Trial
    Free Trial
    R

    Rice University

    Engineering Project Management: Scope, Time and Cost Management

    Skills you'll gain: Cost Estimation, Project Scoping, Cost Management, Scope Management, Project Estimation, Project Schedules, Earned Value Management, Scheduling, Change Control, Work Breakdown Structure, Project Controls, Estimation, Requirements Management, Timelines, Change Management, Budget Management, Project Management, Planning, Project Documentation, Project Performance

    4.8
    Rating, 4.8 out of 5 stars
    ·
    1.4K reviews

    Beginner · Course · 1 - 3 Months

  • Status: Preview
    Preview
    U

    University of Geneva

    International Organizations Management

    Skills you'll gain: International Relations, Leadership and Management, Strategic Partnership, Marketing, Organizational Leadership, Fundraising, Business Management, Leadership, Governance, Organizational Structure, World History, Branding, Sustainable Development, Cross-Functional Collaboration, Climate Change Mitigation

    4.8
    Rating, 4.8 out of 5 stars
    ·
    2K reviews

    Beginner · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    A

    Alex Genadinik

    Delivering Bad News To Customers During Customer Service

    Skills you'll gain: Customer Service, Customer Complaint Resolution, Customer Relationship Building, Trustworthiness, Service Recovery, Tactfulness, Professionalism, Overcoming Objections, Expectation Management, Rapport Building, Communication Strategies, Active Listening, Empathy, Business Communication, Honesty, Positivity

    Mixed · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    C

    Coursera

    Task & Time Management

    Skills you'll gain: Time Management, Project Management Software, Data Entry, Goal Setting, Dashboard, Timelines, Project Coordination, Coordinating, Risk Analysis, Project Management, Capacity Planning, Workflow Management, Project Scoping, Project Performance, Trend Analysis, Resource Allocation, Key Performance Indicators (KPIs), Data Management, Analytics, Business

    Beginner · Course · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    S

    SkillUp

    Product Management Certification

    Skills you'll gain: New Product Development, Product Management, Product Development, Innovation, Product Lifecycle Management, Product Roadmaps, Product Planning, Product Strategy, Project Management Life Cycle, Product Design, Drive Engagement, Product Marketing, Stakeholder Engagement, Stakeholder Management, Competitive Analysis, Product Testing, Communication Planning, Project Planning, Registration, Leadership

    4.6
    Rating, 4.6 out of 5 stars
    ·
    615 reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    L

    L&T EduTech

    Building Management System

    Skills you'll gain: Building Services Engineering, HVAC, Facility Management and Maintenance, Control Systems, Energy and Utilities, Facility Management, Network Protocols, Systems Integration, Electrical Systems, Automation Engineering, Building Design, Communication Systems, Electric Power Systems, Process Control, Building Codes, Automation, Failure Analysis, Electrical Equipment, Electrical Safety

    Advanced · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    A

    Alex Genadinik

    Monetization Models To Boost Lifetime Customer Value (LTV)

    Skills you'll gain: Revenue Management, Upselling, Customer Retention, Cross Selling, Market Trend, Customer Acquisition Management, Business Modeling, Competitive Analysis, Product Strategy, Consumer Behaviour, Sustainable Business, Growth Strategies

    Mixed · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    F

    Fundação Instituto de Administração

    Strategic Management

    Skills you'll gain: Strategic Decision-Making, Competitive Analysis, Organizational Strategy, Business Strategy, Plan Execution, Sustainable Business, Corporate Strategy, Strategic Thinking, Business Management, Case Studies, Corporate Sustainability, Resource Management, Analysis, Business Analysis, Supply Chain Management, Supplier Management, Continuous Monitoring, Contingency Planning

    4.9
    Rating, 4.9 out of 5 stars
    ·
    30 reviews

    Intermediate · Course · 1 - 3 Months

  • P

    Packt

    Project Management

    Skills you'll gain: Stakeholder Engagement, Project Coordination, Project Implementation, Team Building, Plan Execution, Resource Utilization, Team Management, Project Closure, Risk Mitigation, Stakeholder Communications, Risk Analysis, Resource Planning, Accountability Frameworks

    4.5
    Rating, 4.5 out of 5 stars
    ·
    11 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
    New
    P

    Packt

    Adaptable Project Management

    Skills you'll gain: Agile Project Management, Team Oriented, Agile Product Development, Risk Management, Agile Methodology, Risk Management Framework, Project Risk Management, Change Management, Process Management, Risk Mitigation, Product Roadmaps, Product Quality (QA/QC), Sprint Planning, Project Management Life Cycle, Project Management, Quality Assurance, Workflow Management, Project Planning, Waterfall Methodology, Case Studies

    Intermediate · Course · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    L

    LearnKartS

    Project Management Fundamentals

    Skills you'll gain: Project Management, Project Management Office (PMO), Project Implementation, Process Management, Project Planning, Interpersonal Communications

    4.6
    Rating, 4.6 out of 5 stars
    ·
    347 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    T

    Technical University of Denmark (DTU)

    Global Environmental Management

    Skills you'll gain: Water Resources, Water Resource Management, Energy and Utilities, Water Sustainability, Environmental Engineering, Hydrology, Environmental Engineering and Restoration, Stormwater Management, Natural Resource Management, Environment and Resource Management, Sustainable Technologies, Environmental Issue, Water Quality, Public Works, Land Management, Sustainable Systems, Sustainable Development, Environmental Policy, Waste Minimization, Demography

    4.7
    Rating, 4.7 out of 5 stars
    ·
    2.2K reviews

    Intermediate · Course · 1 - 3 Months

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In summary, here are 10 of our most popular customer relationship management courses

  • Engineering Project Management: Scope, Time and Cost Management: Rice University
  • International Organizations Management : University of Geneva
  • Delivering Bad News To Customers During Customer Service: Alex Genadinik
  • Task & Time Management: Coursera
  • Product Management Certification: SkillUp
  • Building Management System: L&T EduTech
  • Monetization Models To Boost Lifetime Customer Value (LTV): Alex Genadinik
  • Strategic Management: Fundação Instituto de Administração
  • Project Management: Packt
  • Adaptable Project Management: Packt

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