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Customer Service Courses

Customer service courses can help you learn effective communication, conflict resolution, customer relationship management, and service excellence. You can build skills in active listening, empathy, and problem-solving, which are crucial for addressing customer needs and enhancing satisfaction. Many courses introduce tools like CRM software, feedback management systems, and chatbots, which help streamline interactions and improve service delivery.


Popular Customer Service Courses and Certifications


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    AI CERTs

    AI for Audio and Music

    Skills you'll gain: Natural Language Processing, Digital Signal Processing, Data Ethics, Tensorflow, Responsible AI, Augmented Reality, Artificial Intelligence, AI Personalization, Music, Multimedia, Music Performance, Deep Learning, Information Privacy, Creativity

    Beginner · Course · 1 - 3 Months

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    Edureka

    Power BI Essentials: Data Transformation & Modeling with DAX

    Skills you'll gain: Data Analysis Expressions (DAX), Power BI, Business Intelligence, Data-Driven Decision-Making, Data Modeling, Database Design, Microsoft Power Platform, Snowflake Schema, Data Transformation, Extract, Transform, Load, Data Storytelling, Data Strategy, Data Integration, Data Cleansing, Process Improvement and Optimization, Data Analysis, Data Management, Data Governance, Data Quality, Relationship Management

    Beginner · Course · 1 - 4 Weeks

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    Alex Genadinik

    50-Point Website SEO Audit

    Skills you'll gain: Search Engine Optimization, Web Analytics and SEO, Keyword Research, Web Analytics, Auditing, Content Strategy, WordPress, HTML and CSS, Content Management, Performance Improvement

    Mixed · Course · 3 - 6 Months

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    Coursera

    Build Robust Java ML Models with Entropy

    Skills you'll gain: Model Evaluation, Model Deployment, Decision Tree Learning, Data Preprocessing, Classification Algorithms, Predictive Modeling, Random Forest Algorithm, Applied Machine Learning, Java, Program Evaluation, Machine Learning, Feature Engineering, Algorithms, Program Implementation, Business Development

    Advanced · Course · 1 - 4 Weeks

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    Microsoft

    Microsoft Generative AI Engineering

    Skills you'll gain: Generative AI, Generative Model Architectures, Prompt Engineering, Responsible AI, Generative Adversarial Networks (GANs), MLOps (Machine Learning Operations), AI Security, Multimodal Prompts, Data Ethics, AI Workflows, Microsoft Azure, ChatGPT, AI Orchestration, Azure DevOps, Model Deployment, AI Enablement, PyTorch (Machine Learning Library), Artificial Intelligence and Machine Learning (AI/ML), Application Lifecycle Management, Python Programming

    Intermediate · Professional Certificate · 3 - 6 Months

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    Board Infinity

    Google Analytics Hacks: Boost Your Marketing Performance

    Skills you'll gain: Customer Analysis, Campaign Management, Digital Advertising

    Beginner · Course · 1 - 4 Weeks

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    Microsoft

    Introduction to Microsoft Azure Cloud Services

    Skills you'll gain: Microsoft Azure, Cloud Services, Virtualization, Cloud Computing, Virtual Machines, Cloud Storage, Cloud Infrastructure, Public Cloud, Virtual Networking, Scalability

    4.5
    Rating, 4.5 out of 5 stars
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    2.7K reviews

    Beginner · Course · 1 - 4 Weeks

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    Google Cloud

    Machine Learning on Google Cloud

    Skills you'll gain: Feature Engineering, Tensorflow, Model Deployment, Google Cloud Platform, MLOps (Machine Learning Operations), Embeddings, Machine Learning, Keras (Neural Network Library), Model Evaluation, Data Preprocessing, Generative AI, Applied Machine Learning, Data Cleansing, Data Quality, AI Enablement, Data Management, Supervised Learning, Scikit Learn (Machine Learning Library), Machine Learning Algorithms, Cloud Computing

    4.4
    Rating, 4.4 out of 5 stars
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    Intermediate · Specialization · 3 - 6 Months

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    Coursera

    Cybersecurity Fundamentals for High-Tech Manufacturing

    Skills you'll gain: Incident Response, Computer Security Incident Management, Operational Risk, Case Studies, Security Management, Risk Management, Risk Mitigation, Intellectual Property, Crisis Management, Cybersecurity, Manufacturing Operations, Security Controls, Security Strategy, Cyber Security Strategy, Cyber Attacks, Cyber Engineering, Continuous Monitoring, Compliance Reporting, Governance, Design

    Intermediate · Course · 1 - 4 Weeks

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    University of Michigan

    Web Application Technologies and Django

    Skills you'll gain: Django (Web Framework), Model View Controller, Hypertext Markup Language (HTML), Application Deployment, Web Applications, Cascading Style Sheets (CSS), Back-End Web Development, Web Servers, SQL, Databases, Network Protocols, Python Programming

    4.7
    Rating, 4.7 out of 5 stars
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    1.9K reviews

    Intermediate · Course · 1 - 3 Months

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    Coursera

    Refactor and Test LLM Microservices

    Skills you'll gain: Maintainability, Code Review, Test Driven Development (TDD), API Testing, LLM Application, API Design, Microsoft Visual Studio, Software Engineering, Engineering Software, Software Technical Review, Program Development, Application Lifecycle Management, Unit Testing, Microservices, Peer Review, Quality Assessment

    Intermediate · Course · 1 - 4 Weeks

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    Packt

    Cloud-Native – Microservices, Kubernetes & CI/CD

    Skills you'll gain: Infrastructure as Code (IaC), Istio, Terraform, Kubernetes, Cloud-Native Computing, Serverless Computing, Microservices, DevOps, Amazon Web Services, API Gateway, Scalability, CI/CD, Application Deployment, Cloud Deployment, Restful API, Containerization, Amazon DynamoDB, Prometheus (Software), Cloud Applications, Redis

    Intermediate · Specialization · 3 - 6 Months

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In summary, here are 10 of our most popular customer service courses

  • AI for Audio and Music: AI CERTs
  • Power BI Essentials: Data Transformation & Modeling with DAX: Edureka
  • 50-Point Website SEO Audit: Alex Genadinik
  • Build Robust Java ML Models with Entropy: Coursera
  • Microsoft Generative AI Engineering: Microsoft
  • Google Analytics Hacks: Boost Your Marketing Performance: Board Infinity
  • Introduction to Microsoft Azure Cloud Services: Microsoft
  • Machine Learning on Google Cloud: Google Cloud
  • Cybersecurity Fundamentals for High-Tech Manufacturing: Coursera
  • Web Application Technologies and Django: University of Michigan

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Modeling (9)
Social Media Marketing (9)
Brand Management (7)

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