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  • Customer Communications Management

Results for "customer communications management"


  • Status: Free Trial
    Free Trial
    I

    IBM

    Project Management Capstone

    Skills you'll gain: Peer Review, Project Management, Project Management Life Cycle, Project Management Institute (PMI) Methodology, Milestones (Project Management), Agile Project Management, Project Coordination, Project Risk Management, Project Implementation, Project Portfolio Management, Project Closure, Project Controls, Project Scoping, Work Breakdown Structure, User Story, Backlogs, Sprint Planning, Scrum (Software Development), Risk Management, Leadership

    4.9
    Rating, 4.9 out of 5 stars
    ·
    120 reviews

    Advanced · Course · 1 - 3 Months

  • Status: Preview
    Preview
    U

    University of London

    The Manager's Toolkit: A Practical Guide to Managing People at Work

    Skills you'll gain: People Management, Conflict Management, Human Resources Management and Planning, Staff Management, Smart Goals, Employee Performance Management, Leadership and Management, Performance Management, People Development, Performance Appraisal, Leadership, Decision Making, Strategic Decision-Making, Compensation Management, Recruitment, Goal Setting, Talent Recruitment, Constructive Feedback, Interviewing Skills

    4.7
    Rating, 4.7 out of 5 stars
    ·
    4.3K reviews

    Mixed · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    U

    University of Minnesota

    Managing Employee Performance

    Skills you'll gain: Performance Management, Performance Appraisal, Performance Review, Employee Performance Management, Constructive Feedback, Management Training And Development, Performance Measurement, People Management, Human Resources Management and Planning, Performance Improvement, Employee Engagement, Goal Setting, Culture

    4.7
    Rating, 4.7 out of 5 stars
    ·
    2.8K reviews

    Mixed · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    A

    AI Business School

    AI agents and creator tools for customer care professionals

    Skills you'll gain: Agentic Workflows, AI Workflows, Agentic systems, Generative AI Agents, Productivity, No-Code Development, AI Enablement, AI literacy, Customer Service, Digital Transformation, Automation, Feasibility Studies, Operational Efficiency, Responsible AI, Risking, Innovation

    Intermediate · Course · 1 - 4 Weeks

  • C

    Coursera

    Generative AI with Vertex AI: Build a customer chatbot

    Skills you'll gain: Cloud API, Google Cloud Platform, Text Mining, Application Programming Interface (API), LLM Application, Large Language Modeling, Generative AI, Prompt Engineering, Natural Language Processing, Jupyter, Python Programming, Classification Algorithms

    4.1
    Rating, 4.1 out of 5 stars
    ·
    7 reviews

    Intermediate · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    T

    The Hong Kong University of Science and Technology

    FinTech Risk Management

    Skills you'll gain: Governance Risk Management and Compliance, Regulatory Compliance, Business Continuity Planning, Compliance Management, Financial Regulation, Disaster Recovery, Risk Management Framework, Financial Controls, Operational Risk, Financial Services, Business Continuity, Financial Regulations, Security Management, Risk Management, Business Risk Management, Information Technology, Risk Control, Governance, Regulatory Requirements, Contingency Planning

    4.7
    Rating, 4.7 out of 5 stars
    ·
    224 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    G

    Google

    Google Project Management

    Skills you'll gain: Backlogs, Quality Management, Project Closure, Cost Management, Project Planning, Scope Management, Team Management, Project Scoping, Management Training And Development, Agile Project Management, Budget Management, Quality Management Systems, Project Risk Management, Product Roadmaps, Sprint Retrospectives, Resource Management, Project Management Life Cycle, Performance Reporting, Change Management, Project Management

    4.7
    Rating, 4.7 out of 5 stars
    ·
    370 reviews

    Beginner · Professional Certificate · 3 - 6 Months

  • Status: Preview
    Preview
    T

    Technical University of Denmark (DTU)

    Environmental Management & Ethics

    Skills you'll gain: Environmental Regulations, Environmental Laws, Environment, Environmental Policy, Environmental Resource Management, Environmental Management Systems, Environmental Issue, Environmental Engineering, Ethical Standards And Conduct, Environmental Science, Environment and Resource Management, Systems Thinking, Law, Regulation, and Compliance, Cost Benefit Analysis, Case Studies, Economics

    4.7
    Rating, 4.7 out of 5 stars
    ·
    427 reviews

    Mixed · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    E

    EDUCBA

    Event Management Strategies & Planning

    Skills you'll gain: Event Management, Events and Conferences, Event Planning, Event Marketing, Strategic Planning, Marketing Planning, Target Audience, Performance Measurement, Drive Engagement, Coordinating, Campaign Planning, Strategic Decision-Making, Customer Analysis, Driving engagement, Target Market, Stakeholder Engagement, Stakeholder Communications, Customer Engagement, Promotional Strategies, Risk Management

    Mixed · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    E

    EDUCBA

    PyMongo Case Study - Aggregating Customer Data of a Bank

    Skills you'll gain: Data Transformation, Customer Analysis, Customer Insights, Customer Data Management, MongoDB, Data Processing, Data Validation, Extract, Transform, Load, Financial Data, Data Import/Export, Data Pipelines, Data Integration, Code Reusability, Development Environment

    4.7
    Rating, 4.7 out of 5 stars
    ·
    31 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    M

    Macquarie University

    Leading transformations: Manage change

    Skills you'll gain: Change Management, Organizational Change, Business Transformation, Organizational Development, Influencing, Open Mindset, Cognitive flexibility, Leadership, Adaptability, Leadership Development, Resource Management, Resourcefulness, Process Mapping, Growth Mindedness, Gap Analysis, Dealing With Ambiguity, Resilience, Performance Measurement, Creative Thinking

    4.7
    Rating, 4.7 out of 5 stars
    ·
    1.7K reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    U

    Universidad de Palermo

    Fundamentos del Management

    Skills you'll gain: Leadership Development, Business Leadership, Organizational Strategy, Decision Making, Business Management, Leadership and Management, Strategic Leadership, Leadership, Strategic Decision-Making, Agile Project Management, Team Leadership, Business Planning, Constructive Feedback, Goal Setting, Business Strategy, Continuous Improvement Process, Ideation, Digital Transformation

    4.5
    Rating, 4.5 out of 5 stars
    ·
    431 reviews

    Beginner · Course · 1 - 4 Weeks

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In summary, here are 10 of our most popular customer communications management courses

  • Project Management Capstone: IBM
  • The Manager's Toolkit: A Practical Guide to Managing People at Work: University of London
  • Managing Employee Performance: University of Minnesota
  • AI agents and creator tools for customer care professionals: AI Business School
  • Generative AI with Vertex AI: Build a customer chatbot: Coursera
  • FinTech Risk Management: The Hong Kong University of Science and Technology
  • Google Project Management: Google
  • Environmental Management & Ethics: Technical University of Denmark (DTU)
  • Event Management Strategies & Planning: EDUCBA
  • PyMongo Case Study - Aggregating Customer Data of a Bank: EDUCBA

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