• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Quality Management

Quality Management Courses

Quality management courses can help you learn process improvement, quality assurance techniques, and statistical analysis. You can build skills in root cause analysis, performance measurement, and implementing quality control systems. Many courses introduce tools like Six Sigma methodologies, Lean principles, and quality management software, showing how these skills can enhance operational efficiency and customer satisfaction.

Popular Quality Management Courses and Certifications


  • C

    Coursera

    Change Leadership: Strategic Route Analysis with Miro

    Skills you'll gain: Change Management, Visionary, Organizational Change, Business Transformation, Process Development, Strategic Leadership, Innovation, Initiative and Leadership, Process Analysis, System Implementation, Organizational Leadership, Leadership and Management, Business Process Reengineering, Diagram Design

    4.5
    Rating, 4.5 out of 5 stars
    ·
    45 reviews

    Intermediate · Guided Project · Less Than 2 Hours

  • P

    Packt

    Governance and Management of IT

    Skills you'll gain: IT Management, IT General Controls (ITGC), Control Objectives for Information and Related Technology (COBIT), Cloud Management, Information Technology, Risk Management Framework, Governance Risk Management and Compliance, Quality Assurance, Compliance Auditing, Organizational Change, Internal Auditing, Technology Strategies, Governance, Quality Monitoring, Audit Planning, Information Technology Infrastructure Library, Risk Management, Cloud Computing, Cloud Services, Business Priorities

    4.9
    Rating, 4.9 out of 5 stars
    ·
    14 reviews

    Intermediate · Course · 1 - 4 Weeks

  • C

    CVS Health

    Call Center Customer Service

    Skills you'll gain: Call Center Experience, Growth Mindedness, De-escalation Techniques, Data Entry, Greeting Customers, Collaboration, Teamwork, Telephone Skills, Inbound Calls, Customer Inquiries, Time Management, Customer Complaint Resolution, Customer Service, Customer Data Management, Personal Development, Performance Metric, Performance Measurement, Verbal Communication Skills, Problem Solving, Communication

    4.6
    Rating, 4.6 out of 5 stars
    ·
    97 reviews

    Beginner · Course · 1 - 3 Months

  • B

    Berklee

    Teaching Popular Music in the Classroom

    Skills you'll gain: Musical Composition, Music, Developing Training Materials, Instrumental Music, Music Performance, Education Software and Technology, Teaching, Classroom Management, Digital pedagogy, Cultural Responsiveness, Active Listening, Creativity, Empowerment, Collaboration

    4.6
    Rating, 4.6 out of 5 stars
    ·
    104 reviews

    Intermediate · Course · 1 - 4 Weeks

  • C

    Coursera

    Introduction to Selenium

    Skills you'll gain: Selenium (Software), Test Script Development, Test Automation, Debugging, Scripting, Automation, Web Scraping, Software Testing, Cascading Style Sheets (CSS)

    4.7
    Rating, 4.7 out of 5 stars
    ·
    32 reviews

    Beginner · Course · 1 - 4 Weeks

  • S

    SAP

    Requirements Gathering and Documentation

    Skills you'll gain: User Story, Requirements Elicitation, Requirements Management, Business Requirements, User Requirements Documents, Requirements Analysis, Verification And Validation, Business Analysis Tools, Acceptance Testing, Project Documentation, User Acceptance Testing (UAT), Discussion Facilitation, Stakeholder Communications, Interviewing Skills

    4.6
    Rating, 4.6 out of 5 stars
    ·
    28 reviews

    Beginner · Course · 1 - 4 Weeks

  • L

    LearnKartS

    POSH - Prevention of Sexual Harassment

    Skills you'll gain: Workplace Bullying Intervention, Diversity Awareness, Workplace inclusivity, Safety Culture, Labor Law, Accountability, Compliance Management, Disciplinary Procedures, Ethical Standards And Conduct, Strong Work Ethic, Professional Development, Behavior Management, Safety and Security, AI Enablement, Social Media, Culture

    4.8
    Rating, 4.8 out of 5 stars
    ·
    179 reviews

    Beginner · Course · 1 - 4 Weeks

  • A

    Association of International Certified Professional Accountants

    Blockchain Evolution and Technology Concepts

    Skills you'll gain: Key Management, Blockchain, Digital Assets, Public Key Infrastructure, FinTech, Emerging Technologies, Cryptography, Distributed Computing, Transaction Processing

    4.7
    Rating, 4.7 out of 5 stars
    ·
    135 reviews

    Beginner · Course · 1 - 4 Weeks

  • C

    Coursera

    Create a website with MailChimp

    Skills you'll gain: Search Engine Optimization, Content Management, Web Content, Web Design, Web Presence, Information Architecture, Web Design and Development, Goal Setting, Digital Publishing, Account Management, Photo Editing

    4.7
    Rating, 4.7 out of 5 stars
    ·
    86 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • J

    Johns Hopkins University

    Introduction to AI for Cybersecurity

    Skills you'll gain: AI Security, Cybersecurity, Cyber Attacks, Fraud detection, Classification Algorithms, Email Security, Threat Detection, Jupyter, Authentications, Machine Learning Algorithms, Artificial Intelligence, Applied Machine Learning, Machine Learning, Supervised Learning

    4.2
    Rating, 4.2 out of 5 stars
    ·
    100 reviews

    Intermediate · Course · 1 - 4 Weeks

  • O

    Olay

    Cosmetic Product Development

    Skills you'll gain: Ideation, Market Analysis, Feasibility Studies, Performance Testing, Customer Insights, Good Manufacturing Practices, Supply Management, Value Engineering, Process Optimization, Quality Control

    4.7
    Rating, 4.7 out of 5 stars
    ·
    74 reviews

    Beginner · Course · 1 - 3 Months

  • S

    SkillUp

    Program Management: Framework, Strategy, and Planning

    Skills you'll gain: Program Management, Program Implementation, Organizational Strategy, Project Portfolio Management, Risk Management, Project Management Life Cycle, Project Management, Benefits Administration, Plan Execution, Strategic Planning, Risk Mitigation, Risk Analysis, Program Development, Portfolio Management, Project Closure

    4.7
    Rating, 4.7 out of 5 stars
    ·
    48 reviews

    Beginner · Course · 1 - 4 Weeks

1…427428429…834

In summary, here are 10 of our most popular quality management courses

  • Change Leadership: Strategic Route Analysis with Miro: Coursera
  • Governance and Management of IT: Packt
  • Call Center Customer Service: CVS Health
  • Teaching Popular Music in the Classroom: Berklee
  • Introduction to Selenium: Coursera
  • Requirements Gathering and Documentation: SAP
  • POSH - Prevention of Sexual Harassment: LearnKartS
  • Blockchain Evolution and Technology Concepts: Association of International Certified Professional Accountants
  • Create a website with MailChimp: Coursera
  • Introduction to AI for Cybersecurity: Johns Hopkins University

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications
  • Share your Coursera learning story

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Udemy

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok