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Service Design Courses

Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

Popular Service Design Courses and Certifications


  • I

    Imperial College London

    Healthcare Entrepreneurship: Taking Ideas to Market

    Skills you'll gain: Intellectual Property, Oral Expression, Sales Presentations, Verbal Communication Skills, Presentations, Public Speaking, Innovation, Organizational Structure, Persuasive Communication, Healthcare Industry Knowledge, Entrepreneurship, Grant Applications, Commercialization, Entrepreneurial Finance, Health Care Procedure and Regulation, Fundraising, Public Health

    4.7
    Rating, 4.7 out of 5 stars
    ·
    77 reviews

    Intermediate · Course · 1 - 4 Weeks

  • A

    Arizona State University

    Random Models, Nested and Split-plot Designs

    Skills you'll gain: Statistical Analysis, Regression Analysis, Sampling (Statistics), Statistical Modeling, Statistical Methods, Data Transformation, Statistical Hypothesis Testing, Probability Distribution, Logistic Regression

    4.7
    Rating, 4.7 out of 5 stars
    ·
    36 reviews

    Intermediate · Course · 1 - 4 Weeks

  • L

    LearnKartS

    COBIT 2019 Framework Essentials

    Skills you'll gain: Control Objectives for Information and Related Technology (COBIT), Performance Management, Governance, Performance Measurement, Process Management, Performance Improvement, IT Management, Business Process, Governance Risk Management and Compliance, Program Implementation, Compliance Management, Risk Management Framework, Goal Setting, Change Management, Regulatory Compliance, Business Strategies, Risk Management, Auditing

    2.9
    Rating, 2.9 out of 5 stars
    ·
    10 reviews

    Beginner · Course · 1 - 4 Weeks

  • U

    Universidad Nacional Autónoma de México

    Proyecto final sobre negociación para un mejor clima laboral

    Skills you'll gain: Negotiation, Personal Development, Conflict Management, Mediation, Professional Development, Teamwork, Team Building, Cooperation, Empowerment, Collaboration, Leadership, Organizational Leadership, Communication Strategies, Culture Transformation, Strategic Partnership, Internal Communications, Planning, Strategic Thinking, Case Studies

    4.5
    Rating, 4.5 out of 5 stars
    ·
    74 reviews

    Mixed · Course · 1 - 3 Months

  • C

    Coursera

    Introduction to Social Media Marketing with Visme

    Skills you'll gain: Instagram, Social Media Marketing, Marketing Budgets, Social Media Content, Social Media, Marketing Materials, Content Creation, Social Media Management, Organizational Skills, Graphic and Visual Design Software, Marketing, Content Marketing, Creative Design

    4.6
    Rating, 4.6 out of 5 stars
    ·
    38 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • K

    Korea Advanced Institute of Science and Technology(KAIST)

    Programming Languages Ⅰ

    Skills you'll gain: Scala Programming, Programming Principles, Theoretical Computer Science, Other Programming Languages, Computer Programming, Computational Logic, Functional Design, Data Structures, Memory Management

    4.7
    Rating, 4.7 out of 5 stars
    ·
    18 reviews

    Mixed · Course · 1 - 3 Months

  • U

    Universidad Peruana de Ciencias Aplicadas

    Urban Landscapes of Care - Designing child friendly cities

    Skills you'll gain: Child Development, Community Development, Working With Children, Social Impact, Human Centered Design, Design Research, Qualitative Research, Child Welfare, Sustainable Development, Graphical Tools, Community Organizing, Design Strategies, Design, Program Evaluation, Communication Strategies, Design Elements And Principles, Empathy, Diversity Awareness

    Intermediate · Course · 1 - 3 Months

  • C

    Coursera

    Style Images with CSS

    Skills you'll gain: Cascading Style Sheets (CSS), Responsive Web Design, Browser Compatibility, Hypertext Markup Language (HTML), HTML and CSS, Web Development Tools, Web Design, Web Development

    4.7
    Rating, 4.7 out of 5 stars
    ·
    63 reviews

    Intermediate · Guided Project · Less Than 2 Hours

  • C

    Coursera

    AI for Customer Experience with Chatbots and Analytics

    Skills you'll gain: Customer experience strategy (CX), Responsible AI, Customer experience improvement, Personalized Campaigns, Customer Engagement, Predictive Analytics, Customer Service, Google Gemini, Customer Insights, Agentic Workflows, Driving engagement, LLM Application, Brand Loyalty, Generative AI Agents, Anthropic Claude, Artificial Intelligence, Business Process Automation, Generative AI

    Intermediate · Course · 1 - 4 Weeks

  • U

    University of Colorado System

    Facilitating and Leading Cross-Functional Collaboration

    Skills you'll gain: Product Roadmaps, Cross-Functional Collaboration, Product Development, Cross-Functional Team Leadership, Team Building, Process Development, Collaboration, Meeting Facilitation, Teamwork, Empathy, Team Management, Team Leadership, Product Planning, Product Management, Discussion Facilitation, Leadership, Business Priorities, Goal Setting, Continuous Improvement Process

    4.7
    Rating, 4.7 out of 5 stars
    ·
    20 reviews

    Beginner · Course · 1 - 3 Months

  • E

    EDUCBA

    AWS Database Specialty Certification

    Skills you'll gain: Amazon Web Services, Database Development, Database Administration, Database Design, Amazon CloudWatch, Amazon DynamoDB, Oracle Databases, Amazon Redshift, Data Migration, Database Architecture and Administration, Database Management, Database Systems, Database Management Systems, Disaster Recovery, Databases, Relational Databases, AWS Identity and Access Management (IAM), Network Model, NoSQL, AWS CloudFormation

    5
    Rating, 5 out of 5 stars
    ·
    37 reviews

    Beginner · Course · 1 - 3 Months

  • C

    Coursera

    Build Next-Gen LLM Apps with LangChain & LangGraph

    Skills you'll gain: LangChain, LLM Application, Prompt Engineering, API Design, MLOps (Machine Learning Operations), Large Language Modeling, Performance Tuning, Microservices, Application Deployment, Kubernetes, Scalability, Site Reliability Engineering, DevOps, CI/CD, Docker (Software), Python Programming, Containerization, System Monitoring, Cloud Platforms, Security Controls

    2.6
    Rating, 2.6 out of 5 stars
    ·
    7 reviews

    Intermediate · Specialization · 3 - 6 Months

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In summary, here are 10 of our most popular service design courses

  • Healthcare Entrepreneurship: Taking Ideas to Market: Imperial College London
  • Random Models, Nested and Split-plot Designs: Arizona State University
  • COBIT 2019 Framework Essentials: LearnKartS
  • Proyecto final sobre negociación para un mejor clima laboral: Universidad Nacional Autónoma de México
  • Introduction to Social Media Marketing with Visme: Coursera
  • Programming Languages Ⅰ: Korea Advanced Institute of Science and Technology(KAIST)
  • Urban Landscapes of Care - Designing child friendly cities: Universidad Peruana de Ciencias Aplicadas
  • Style Images with CSS: Coursera
  • AI for Customer Experience with Chatbots and Analytics: Coursera
  • Facilitating and Leading Cross-Functional Collaboration: University of Colorado System

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