IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Johns Hopkins University
Skills you'll gain: Shiny (R Package), Rmarkdown, Model Evaluation, Regression Analysis, Leaflet (Software), Exploratory Data Analysis, Statistical Inference, Predictive Modeling, Statistical Hypothesis Testing, Machine Learning Algorithms, Plotly, Interactive Data Visualization, Probability & Statistics, Data Visualization, Statistical Analysis, Statistical Modeling, R Programming, Model Training, Machine Learning, GitHub
Intermediate · Specialization · 3 - 6 Months

Emory University
Skills you'll gain: Pharmacology, Substance Abuse, Substance Abuse Counseling, Pharmacotherapy, Mental and Behavioral Health, Pharmaceuticals, Drug Interaction, Psychiatry, Social Sciences, Neurology, Vulnerability, Pre-Clinical Development, Health Policy, Laboratory Research, Mental Health Diseases and Disorders, Public Health, Treatment Planning
Beginner · Course · 1 - 3 Months

Salesforce
Skills you'll gain: Sales Process, Sales, Salesforce, Customer Relationship Management (CRM) Software, Sales Operations, Customer Relationship Management, General Sales Practices, B2B Sales, Data Management, Customer Data Management, Databases, Data Cleansing, Business-To-Consumer
Beginner · Course · 1 - 4 Weeks

Vanderbilt University
Skills you'll gain: Git (Version Control System), JUnit, Android Studio, Android Development, Unit Testing, Android (Operating System), Version Control, Maintainability, Software Design Patterns, Test Automation, File I/O, Object Oriented Programming (OOP), Integration Testing, Test Driven Development (TDD), Mobile Development, Development Testing, Software Testing, Testability, Software Engineering, Java Programming
Beginner · Specialization · 3 - 6 Months

John Wiley & Sons
Skills you'll gain: Responsible AI, Data Ethics, Data-Driven Decision-Making, AI Enablement, Strategic Decision-Making, AI Product Strategy, Strategic Thinking, Business Analytics, Artificial Intelligence, Decision Support Systems, AI Integrations, Decision Making, Operational Efficiency, Organizational Strategy, Stakeholder Engagement, Business Strategy, Corporate Strategy, Overcoming Objections
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: NoSQL, Data Migration, Operational Databases, Database Design, Database Architecture and Administration, Database Management, Data Store, Google Cloud Platform, Data Access, Performance Tuning, Scalability, Serverless Computing, Cloud Security, IT Automation, Capacity Management, Disaster Recovery, Security Controls, Data Security
Intermediate · Course · 1 - 4 Weeks

Yale University
Skills you'll gain: Motion Arguments, Legal Strategy, Legal Writing, Court Systems, Learning Strategies, Civil Procedures, Policy Analysis, Economics
Mixed · Course · 1 - 3 Months

Skills you'll gain: Responsible AI, Google Gemini, AI Workflows, AI Enablement, Generative AI, Artificial Intelligence, Google Workspace, AI Personalization
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: SAS (Software), Statistical Reporting, Data Import/Export, Data Validation, Data Access, Data Manipulation, Statistical Programming, Exploratory Data Analysis, Data Analysis Software, Data Preprocessing, Data Analysis, Data Transformation, SQL, Data Presentation, Microsoft Excel, Descriptive Statistics
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Security Controls, Multi-Factor Authentication, Security Management, Authorization (Computing), User Accounts, Content Management Systems, User Provisioning, Identity and Access Management, Data Security, Authentications, Data Management, Data Access, IT Security Architecture, Encryption
Intermediate · Course · 3 - 6 Months

Pragmatic AI Labs
Skills you'll gain: User Accounts, User Provisioning, Ubuntu, Command-Line Interface, System Configuration, System Monitoring, Unix Commands, Unix Shell, Spreadsheet Software, Operating System Administration, Systems Administration, Linux Commands, Unix, Linux, Linux Administration, Linux Servers, Software Installation, File Management, Desktop Support, Data Engineering
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Project Schedules, Application Programming Interface (API), IT Automation, Scheduling, Scripting, Sprint Planning, Project Management Software, Performance Metric, Automation, Restful API, Scripting Languages, Operational Efficiency, Business Metrics, Performance Measurement, Process Improvement
Beginner · Course · 1 - 4 Weeks