Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.

Skills you'll gain: Internet Of Things, PIC Microcontrollers, Cybersecurity, Wireless Networks, Information Systems Security, Information Privacy, Field-Programmable Gate Array (FPGA), Safety and Security, Cloud Services, Software Development, Power Electronics, Microarchitecture, Software Development Life Cycle, Basic Electrical Systems, Systems Development Life Cycle, Restful API, Electrical Wiring, Electrical Equipment, Electric Power Systems, Electrical Power
Beginner · Specialization · 1 - 3 Months

University of Virginia
Skills you'll gain: User Story, Design Thinking, Agile Methodology, User Research, User Centered Design, Agile Software Development, Product Development, Process Design, Interviewing Skills, Prototyping, Persona Development, Software Development, Product Management, Value Propositions
Beginner · Course · 1 - 4 Weeks
Skills you'll gain: Hardware Design, Electronics Engineering, Design Reviews, Computer-Aided Design, Electronic Components, Technical Design
Intermediate · Course · 1 - 4 Weeks

Intel
Skills you'll gain: AI Enablement, Artificial Intelligence, AI Product Strategy, Business Technologies, Complex Problem Solving, Digital Transformation, Technology Strategies, Case Studies, Business Intelligence, Company, Product, and Service Knowledge, Customer experience strategy (CX), Customer Insights, Discussion Facilitation, Emerging Technologies, Responsible AI, Customer Analysis, Machine Learning, B2B Sales, Computer Hardware, Data Analysis
Beginner · Specialization · 1 - 4 Weeks

AI CERTs
Skills you'll gain: Vibe coding, Programming Principles, Prompt Engineering, OpenAI API, LangChain, Generative AI Agents, AI Enablement, Artificial Intelligence, Generative AI, Responsible AI, Computer Programming, Application Development, AI Product Strategy, Artificial Intelligence and Machine Learning (AI/ML), No-Code Development, Debugging
Beginner · Course · 1 - 3 Months

IIMA - IIM Ahmedabad
Skills you'll gain: Leadership, Organizational Change, Organizational Leadership, Team Leadership, Change Management, Leadership and Management, Business Leadership, Business Ethics, Self-Awareness, Culture Transformation, Personal Development, Decision Making, Emotional Intelligence, Influencing, Ethical Standards And Conduct, Empowerment, Communication, Relationship Building, Ancient History, Mindfulness
Beginner · Course · 1 - 3 Months

Creo Incubator
Skills you'll gain: Design Thinking, Value Propositions, Ideation, Business Modeling, Entrepreneurship, Lean Methodologies, Creative Thinking, Problem Solving, Innovation, Growth Mindedness, New Product Development, Adaptability, Critical Thinking, Customer Analysis
Beginner · Course · 1 - 3 Months

University of Michigan
Skills you'll gain: Usability Testing, User Experience Design, User Experience, UI/UX Research, User Research, Test Case, Usability, Human Computer Interaction, Test Planning, Interviewing Skills
Beginner · Course · 1 - 3 Months

Skills you'll gain: AWS Kinesis, Apache Kafka, Amazon Redshift, Data Lakes, Real Time Data, Data Management, Apache Hive, Apache Spark, Amazon S3, Data Pipelines, Data Processing, Big Data, Apache Hadoop, AWS Identity and Access Management (IAM), Query Languages, Serverless Computing, Scalability
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Data Ethics, Financial Modeling, Responsible AI, AI Security, Financial Forecasting, Financial Statements, Depreciation, Business Ethics, Balance Sheet, Capital Budgeting, Artificial Intelligence, Strategic Decision-Making, Data Management, Information Privacy, Financial Analysis, Excel Formulas, Ethical Standards And Conduct, Finance, Business Strategy, Business
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Keyword Research, Search Engine Optimization, Web Analytics and SEO, Search Engine Marketing, Research, Competitive Intelligence, Digital Marketing, Content Creation, Content Performance Analysis, Data-Driven Decision-Making, ChatGPT, Content Strategy, Content Marketing, Marketing Analytics, Digital Content, Web Analytics, AI Enablement, Generative AI, Content Management, Analytics
Intermediate · Specialization · 1 - 3 Months

Google Cloud
Skills you'll gain: Google Gemini, Authentications, Application Deployment, Google Cloud Platform, Generative AI Agents, Authorization (Computing), AI Enablement, Data Security, Large Language Modeling, Enterprise Security, Agentic systems, Enterprise Application Management, Data Access, LLM Application, Data Integration, Cloud Security
Beginner · Course · 1 - 3 Months