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Customer Insights Courses

Customer insights courses can help you learn techniques for gathering and analyzing consumer data, understanding buyer behavior, and developing effective marketing strategies. You can build skills in conducting surveys, interpreting qualitative feedback, and utilizing segmentation to target specific audiences. Many courses introduce tools like Google Analytics, CRM software, and data visualization platforms, that support transforming insights into actionable business strategies.


Popular Customer Insights Courses and Certifications


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    Coursera

    Resilience: Grow Through Collaboration and Reflection

    Skills you'll gain: Resilience, Collaboration, Teamwork, Self-Awareness, Community Development, Mentorship, Active Listening

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
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    Google Cloud

    Data Engineering, Big Data, and Machine Learning on GCP

    Skills you'll gain: Model Deployment, Feature Engineering, PySpark, Data Import/Export, Big Data, Apache Spark, Dashboard, Data Architecture, Data Governance, Apache Kafka, Cloud Deployment, Apache Hadoop, Metadata Management, Data Storage, Apache Hive, Application Programming Interface (API), Data Quality, Data Cleansing, Applied Machine Learning, Cloud Services

    4.6
    Rating, 4.6 out of 5 stars
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    4.4K reviews

    Intermediate · Specialization · 3 - 6 Months

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    EDUCBA

    Master & Apply Advanced SAS Programming Techniques

    Skills you'll gain: Sampling (Statistics), SAS (Software), Data Integration, Statistical Programming, Statistical Methods, Data Manipulation, Data Processing, Data Management, SQL, Data Transformation, Data Governance, Transaction Processing, Version Control, Data Structures, File Management

    Intermediate · Course · 1 - 3 Months

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    Coursera

    Segment and Validate Your Live Marketing Data

    Skills you'll gain: Google Analytics, Web Analytics, Marketing Analytics, Target Audience, Campaign Management, Data-Driven Decision-Making, Marketing Effectiveness, Performance marketing, Data Validation, Real Time Data, Customer Insights, Trend Analysis, Data Quality, Anomaly Detection, Benchmarking

    Beginner · Course · 1 - 4 Weeks

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    Coursera

    Data Storytelling for Engaging Presentations

    Skills you'll gain: Data Storytelling, Data Presentation, Persuasive Communication, Storytelling, Presentations, Data Visualization, Communication, Marketing Analytics, Business Priorities, Data-Driven Decision-Making, User Feedback, Google Analytics, Stakeholder Communications, Strategic Decision-Making, Constructive Feedback

    Beginner · Course · 1 - 4 Weeks

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    Coursera

    CFO Excellence: Mastering Finance Teams

    Skills you'll gain: Risk Management, Business Risk Management, Strategic Leadership, Digital Transformation, Financial Management, Financial Planning, Financial Forecasting, Business Strategies, Organizational Strategy, Business Acumen, Technology Strategies, Organizational Structure, Talent Management, Team Leadership, Change Management

    Intermediate · Course · 1 - 4 Weeks

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    Microsoft

    Introduction to Microsoft Dynamics 365

    Skills you'll gain: Marketing Automation, Sales Management, Customer Engagement, Customer Relationship Management (CRM) Software, Sales Process, Microsoft 365, Resource Allocation, Microsoft Teams, Sales Operations, Lead Generation, Service Management, Marketing, Customer Data Management, Power BI, Customer Service, Customer Insights, Scheduling

    4.6
    Rating, 4.6 out of 5 stars
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    82 reviews

    Beginner · Course · 1 - 3 Months

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    Packt

    Excel Essentials

    Skills you'll gain: Microsoft Excel, Spreadsheet Software, Data Visualization, Data Analysis Software, Productivity Software, Data Security, Data Validation, Data Management, Workflow Management

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
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    IBM

    IBM UI/UX Designer

    Skills you'll gain: Information Architecture, UI/UX Research, User Research, Agile Software Development, Scrum (Software Development), User Interface and User Experience (UI/UX) Design, Design Thinking, User Experience, User Centered Design, Usability, Usability Testing, Responsive Web Design, Agile Methodology, Kanban Principles, User Interface (UI), Figma (Design Software), Wireframing, Design Research, Prototyping, Persona (User Experience)

    4.8
    Rating, 4.8 out of 5 stars
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    2.8K reviews

    Beginner · Professional Certificate · 3 - 6 Months

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    Simplilearn

    Master the Fundamentals of Branding Training

    Skills you'll gain: Branding, Brand Marketing, Brand Strategy, Brand Management, Target Audience, Brand Awareness, Logo Design, Global Marketing, Digital Transformation, Brand Loyalty, Marketing, Marketing Design, Marketing Strategies, Marketing Effectiveness, Market Opportunities, Consumer Behaviour

    Beginner · Course · 1 - 4 Weeks

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    Coursera

    Healthcare Career Explorer: Certified Nursing Assistant

    Skills you'll gain: Patient Communication, Nursing Basics, Care Coordination, Communication, Patient Advocacy, Basic Patient Care, Teamwork, Patient Safety, Healthcare Industry Knowledge, Planning, Trend Analysis

    Beginner · Course · 1 - 4 Weeks

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    Alex Genadinik

    Amazon Dropshipping And Retail Arbitrage With AI

    Skills you'll gain: Order Management, Logistics Management, Order Fulfillment, Product Knowledge, Inventory Control, Account Management, Revenue Management, Automation, Supplier Management, Business Risk Management, Product Strategy, E-Commerce, AI Enablement, Merchant Services, Profit and Loss (P&L) Management

    Mixed · Course · 1 - 3 Months

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In summary, here are 10 of our most popular customer insights courses

  • Resilience: Grow Through Collaboration and Reflection: Coursera
  • Data Engineering, Big Data, and Machine Learning on GCP: Google Cloud
  • Master & Apply Advanced SAS Programming Techniques: EDUCBA
  • Segment and Validate Your Live Marketing Data: Coursera
  • Data Storytelling for Engaging Presentations: Coursera
  • CFO Excellence: Mastering Finance Teams: Coursera
  • Introduction to Microsoft Dynamics 365: Microsoft
  • Excel Essentials: Packt
  • IBM UI/UX Designer: IBM
  • Master the Fundamentals of Branding Training: Simplilearn

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