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Service Design Courses

Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

Popular Service Design Courses and Certifications


  • U

    University of California San Diego

    Design Principles: an Introduction

    Skills you'll gain: Usability, User Interface and User Experience (UI/UX) Design, Graphic and Visual Design, Usability Testing, Web Design, User Interface (UI) Design, Digital Design, Experimentation, Interaction Design, Human Computer Interaction, Prototyping, Design Elements And Principles, Layout Design, Human Centered Design, Web Design and Development, Research Design, Typography, A/B Testing

    4.6
    Rating, 4.6 out of 5 stars
    ·
    1.4K reviews

    Beginner · Course · 1 - 4 Weeks

  • M

    Microsoft

    Designing for User Experience

    Skills you'll gain: Storyboarding, User Research, Information Architecture, User Experience Design, User Experience, UI/UX Research, Design Research, Ideation, Design Thinking, User Centered Design, User Flows, Creativity

    4.6
    Rating, 4.6 out of 5 stars
    ·
    110 reviews

    Mixed · Course · 1 - 3 Months

  • M

    Microsoft

    UX Design in Practice: Accessibility and Collaboration

    Skills you'll gain: Mockups, User Experience, User Experience Design, User Interface and User Experience (UI/UX) Design, Web Content Accessibility Guidelines, User Centered Design, Design, Usability, User Interface (UI) Design, UI/UX Research, Collaborative Software, User Research, Design Elements And Principles, AI Workflows, Artificial Intelligence

    4.8
    Rating, 4.8 out of 5 stars
    ·
    106 reviews

    Mixed · Course · 1 - 3 Months

  • P

    Packt

    Spring System Design in Practice

    Skills you'll gain: Restful API, Spring Framework, Microservices, Cloud Deployment, API Design, Spring Boot, OAuth, Java Programming, System Design and Implementation, Java, Systems Design, Systems Architecture, Cloud Development, Software Design, Web Design and Development, Sprint Planning, NoSQL, SQL, Databases, Product Management

    Beginner · Course · 1 - 3 Months

  • C

    California Institute of the Arts

    Visual Elements of User Interface Design

    Skills you'll gain: User Interface (UI) Design, Visual Design, Digital Design, Graphic and Visual Design, User Interface (UI), User Interface and User Experience (UI/UX) Design, Web Design, Design Elements And Principles, Human Computer Interaction, Responsive Web Design, Typography, Graphic Design, UI Components, Interactive Design, User Experience Design, Aesthetics

    4.7
    Rating, 4.7 out of 5 stars
    ·
    6.4K reviews

    Beginner · Course · 1 - 3 Months

  • U

    University of Virginia

    Design Thinking for the Greater Good: Innovation in the Social Sector

    Skills you'll gain: Design Thinking, Journey Mapping, Stakeholder Engagement, Innovation, Prototyping, Stakeholder Analysis, Brainstorming, Storytelling, Human Centered Design, Social Impact, Ideation, Creativity, Service Design, Design Research, Problem Solving, Complex Problem Solving, Patient-centered Care, Data Visualization

    4.7
    Rating, 4.7 out of 5 stars
    ·
    423 reviews

    Beginner · Course · 1 - 4 Weeks

  • L

    L&T EduTech

    Design of General Utility Systems

    Skills you'll gain: Energy and Utilities, Electric Power Systems, Process Engineering, Equipment Design, Plant Operations and Management, Electrical Systems, Environment and Resource Management, Water Quality, Environmental Regulations, Engineering Plans And Specifications, Industrial Engineering, Engineering Design Process

    Intermediate · Course · 1 - 3 Months

  • U

    University of Colorado Boulder

    UX and Interface Design for Embedded Systems

    Skills you'll gain: User Research, User Experience Design, User Experience, User Interface and User Experience (UI/UX) Design, Usability, Verification And Validation, UI/UX Research, UI/UX Strategy, Persona (User Experience), Usability Testing, User Centered Design, User Interface (UI) Design, Embedded Systems, Unified Modeling Language

    Build toward a degree

    4.1
    Rating, 4.1 out of 5 stars
    ·
    17 reviews

    Intermediate · Course · 1 - 3 Months

  • K

    Kennesaw State University

    How to Achieve Service Excellence - Jagdish Sheth

    Skills you'll gain: Customer Service, Service Recovery, Service Design, Personalized Service, Hospitality Services, Brand Loyalty, Customer experience improvement, Loyalty Programs, Customer Relationship Building, Customer experience strategy (CX), Service Management, Trustworthiness, Service Improvement, Customer Engagement, Customer Advocacy, Operations Management, Operational Excellence, Customer Analysis, Reliability, Patient-centered Care

    Mixed · Course · 1 - 4 Weeks

  • U

    University of Colorado Boulder

    Product Design for the Circular Economy

    Skills you'll gain: Sustainable Design, Sustainable Technologies, Sustainable Engineering, Sustainable Business, Strategic Leadership, Product Engineering, Organizational Leadership, Business Leadership, Sustainable Systems, Waste Minimization, Product Design, Sustainable Development, Product Lifecycle Management, Corporate Sustainability, Pollution Prevention, Environment and Resource Management, Environmental Issue, Environmental Regulations, Business Modeling, Process Analysis

    Build toward a degree

    4.6
    Rating, 4.6 out of 5 stars
    ·
    17 reviews

    Intermediate · Course · 1 - 3 Months

  • G

    Georgia Institute of Technology

    Machine Design Part I

    Skills you'll gain: Failure Analysis, Mechanical Design, Mechanical Engineering, Structural Engineering, Structural Analysis, Engineering, Materials science, Engineering Analysis, Mechanics, Engineering Calculations, Biomedical Engineering, Problem Solving

    4.8
    Rating, 4.8 out of 5 stars
    ·
    2.2K reviews

    Intermediate · Course · 1 - 3 Months

  • U

    University of California San Diego

    Interaction Design Capstone Project

    Skills you'll gain: Ideation, Interactive Design, Interaction Design, Prototyping, A/B Testing, User Experience Design, Usability Testing, User Interface and User Experience (UI/UX) Design, Usability, User Research

    4.5
    Rating, 4.5 out of 5 stars
    ·
    164 reviews

    Mixed · Course · 1 - 3 Months

1…567…834

In summary, here are 10 of our most popular service design courses

  • Design Principles: an Introduction: University of California San Diego
  • Designing for User Experience: Microsoft
  • UX Design in Practice: Accessibility and Collaboration: Microsoft
  • Spring System Design in Practice: Packt
  • Visual Elements of User Interface Design: California Institute of the Arts
  • Design Thinking for the Greater Good: Innovation in the Social Sector: University of Virginia
  • Design of General Utility Systems: L&T EduTech
  • UX and Interface Design for Embedded Systems: University of Colorado Boulder
  • How to Achieve Service Excellence - Jagdish Sheth: Kennesaw State University
  • Product Design for the Circular Economy: University of Colorado Boulder

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