Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.
University of California San Diego
Skills you'll gain: Usability, User Interface and User Experience (UI/UX) Design, Graphic and Visual Design, Usability Testing, Web Design, User Interface (UI) Design, Digital Design, Experimentation, Interaction Design, Human Computer Interaction, Prototyping, Design Elements And Principles, Layout Design, Human Centered Design, Web Design and Development, Research Design, Typography, A/B Testing
Beginner · Course · 1 - 4 Weeks

Microsoft
Skills you'll gain: Storyboarding, User Research, Information Architecture, User Experience Design, User Experience, UI/UX Research, Design Research, Ideation, Design Thinking, User Centered Design, User Flows, Creativity
Mixed · Course · 1 - 3 Months

Skills you'll gain: Mockups, User Experience, User Experience Design, User Interface and User Experience (UI/UX) Design, Web Content Accessibility Guidelines, User Centered Design, Design, Usability, User Interface (UI) Design, UI/UX Research, Collaborative Software, User Research, Design Elements And Principles, AI Workflows, Artificial Intelligence
Mixed · Course · 1 - 3 Months

Skills you'll gain: Restful API, Spring Framework, Microservices, Cloud Deployment, API Design, Spring Boot, OAuth, Java Programming, System Design and Implementation, Java, Systems Design, Systems Architecture, Cloud Development, Software Design, Web Design and Development, Sprint Planning, NoSQL, SQL, Databases, Product Management
Beginner · Course · 1 - 3 Months

California Institute of the Arts
Skills you'll gain: User Interface (UI) Design, Visual Design, Digital Design, Graphic and Visual Design, User Interface (UI), User Interface and User Experience (UI/UX) Design, Web Design, Design Elements And Principles, Human Computer Interaction, Responsive Web Design, Typography, Graphic Design, UI Components, Interactive Design, User Experience Design, Aesthetics
Beginner · Course · 1 - 3 Months

University of Virginia
Skills you'll gain: Design Thinking, Journey Mapping, Stakeholder Engagement, Innovation, Prototyping, Stakeholder Analysis, Brainstorming, Storytelling, Human Centered Design, Social Impact, Ideation, Creativity, Service Design, Design Research, Problem Solving, Complex Problem Solving, Patient-centered Care, Data Visualization
Beginner · Course · 1 - 4 Weeks

L&T EduTech
Skills you'll gain: Energy and Utilities, Electric Power Systems, Process Engineering, Equipment Design, Plant Operations and Management, Electrical Systems, Environment and Resource Management, Water Quality, Environmental Regulations, Engineering Plans And Specifications, Industrial Engineering, Engineering Design Process
Intermediate · Course · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: User Research, User Experience Design, User Experience, User Interface and User Experience (UI/UX) Design, Usability, Verification And Validation, UI/UX Research, UI/UX Strategy, Persona (User Experience), Usability Testing, User Centered Design, User Interface (UI) Design, Embedded Systems, Unified Modeling Language
Build toward a degree
Intermediate · Course · 1 - 3 Months

Kennesaw State University
Skills you'll gain: Customer Service, Service Recovery, Service Design, Personalized Service, Hospitality Services, Brand Loyalty, Customer experience improvement, Loyalty Programs, Customer Relationship Building, Customer experience strategy (CX), Service Management, Trustworthiness, Service Improvement, Customer Engagement, Customer Advocacy, Operations Management, Operational Excellence, Customer Analysis, Reliability, Patient-centered Care
Mixed · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Sustainable Design, Sustainable Technologies, Sustainable Engineering, Sustainable Business, Strategic Leadership, Product Engineering, Organizational Leadership, Business Leadership, Sustainable Systems, Waste Minimization, Product Design, Sustainable Development, Product Lifecycle Management, Corporate Sustainability, Pollution Prevention, Environment and Resource Management, Environmental Issue, Environmental Regulations, Business Modeling, Process Analysis
Build toward a degree
Intermediate · Course · 1 - 3 Months
Georgia Institute of Technology
Skills you'll gain: Failure Analysis, Mechanical Design, Mechanical Engineering, Structural Engineering, Structural Analysis, Engineering, Materials science, Engineering Analysis, Mechanics, Engineering Calculations, Biomedical Engineering, Problem Solving
Intermediate · Course · 1 - 3 Months
University of California San Diego
Skills you'll gain: Ideation, Interactive Design, Interaction Design, Prototyping, A/B Testing, User Experience Design, Usability Testing, User Interface and User Experience (UI/UX) Design, Usability, User Research
Mixed · Course · 1 - 3 Months