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Service Design Courses

Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

Popular Service Design Courses and Certifications


  • S

    Samsung

    Samsung Customer Care Essentials

    Skills you'll gain: Help Desk Support, Technical Support, Technical Support and Services, Hardware Troubleshooting, Customer Service, Product Support, Customer Engagement, Customer Support, Insurance and Warranty Claims Processing, Problem Solving, Company, Product, and Service Knowledge, Android (Operating System), Product Knowledge, Active Listening, Technical Communication, Communication

    ★ 4.4 (9) · Beginner · Course · 1 - 4 Weeks

  • U

    University of California, Irvine

    Salesforce Capstone: Organization Integration

    Skills you'll gain: Salesforce, Email Marketing, User Accounts, User Provisioning, Dashboard, Administration, Business Reporting, Collaborative Software, Data Maintenance, Data Cleansing, UI/UX Strategy, Data Integration, Application Deployment, Data Import/Export, Internal Communications, Data Management, Business Administration, Cloud Computing, Data Security, Automation

    ★ 4.7 (26) · Beginner · Course · 1 - 4 Weeks

  • E

    EDUCBA

    Unity Procedural Generation & Game Mechanics

    Skills you'll gain: Animation and Game Design, Code Reusability, Unity Engine, Animations, 3D Assets, Software Design Patterns, Video Game Development, Software Visualization, User Interface (UI), Application Performance Management, Game Design, Virtual Environment, Software Development Tools, Development Environment, Visualization (Computer Graphics), System Monitoring, Application Frameworks, Computer Graphics, Performance Tuning, Verification And Validation

    ★ 4.7 (18) · Intermediate · Specialization · 3 - 6 Months

  • S

    SkillUp

    Machine Learning for Medical Data

    Skills you'll gain: Machine Learning Methods, Healthcare Ethics, Health Informatics, Machine Learning, Deep Learning, Statistical Machine Learning, Model Training, Convolutional Neural Networks, Data Preprocessing, Predictive Modeling, Electronic Medical Record System, AI Personalization, Machine Learning Algorithms, Recurrent Neural Networks (RNNs), Model Evaluation, Decision Intelligence, Data Analysis

    Intermediate · Course · 1 - 4 Weeks

  • C

    Coursera

    Create IoT Solutions in Microsoft Azure

    Skills you'll gain: Microsoft Azure, Internet Of Things, Cloud Development, Microsoft Development Tools, Data Storage Technologies, Cloud Storage, Data Storage, Microsoft Visual Studio, Dataflow, Network Routing

    Intermediate · Guided Project · Less Than 2 Hours

  • P

    Peking University

    Nursing Research: Principles and Methods(护理研究:基本原理与方法)

    Skills you'll gain: Nursing, Science and Research, Nurse Education, General Science and Research, Clinical Research, Scientific Methods, Nursing and Patient Care, Clinical Research Ethics, Medical Science and Research

    Intermediate · Course · 1 - 3 Months

  • B

    Board Infinity

    Agile Excellence with Scrum: Planning, CI, Backlog Mastery

    Skills you'll gain: Kaizen Methodology, Sprint Planning, Quality Improvement, Process Improvement, DevOps, User Story, Initiative and Leadership, Scalability, Innovation, Organizational Development, Continuous Deployment, Performance Metric, CI/CD, Continuous Integration, Strategic Planning, Capacity Planning, Coordinating, Meeting Facilitation, Dependency Analysis, Goal Setting

    ★ 3.8 (12) · Beginner · Specialization · 1 - 3 Months

  • C

    Coursera

    Create a no-code one page SMB website with Carrd

    Skills you'll gain: Web Content, No-Code Development, Content Management, Web Design, Web Design and Development, Web Development, Digital Marketing

    Beginner · Guided Project · Less Than 2 Hours

  • A

    Amazon Web Services

    Amazon Connect Console Fundamentals

    Skills you'll gain: Call Center Experience, Performance Metric, Performance Measurement, Self Service Technologies, Amazon Web Services, Customer experience improvement, No-Code Development, Process Design

    Beginner · Course · 1 - 4 Weeks

  • P

    Packt

    Building High Performance Teams

    Skills you'll gain: Team Building, Team Management, Team Performance Management, Teamwork, Team Collaboration, Team Motivation, Collaboration, Cooperation, Drive Engagement, Performance Appraisal, Performance Review, Accountability

    ★ 4.4 (8) · Intermediate · Course · 1 - 4 Weeks

  • P

    Packt

    Foundations of Elasticsearch

    Skills you'll gain: Restful API, Data Mapping, Data Store, Scalability, Data Management, Query Languages, Data Import/Export, Big Data, Software Installation

    ★ 4.7 (9) · Beginner · Course · 1 - 4 Weeks

  • B

    Board Infinity

    Fundamentals of Cloud FinOps

    Skills you'll gain: Cloud Management, Cloud Computing, Cloud Services, Cloud Technologies, Cloud Platforms, Cost Management, Cloud Engineering, Cloud Deployment, Cost Control, Cross-Functional Collaboration, Expense Management, Billing Systems, Fiscal Management, Billing, Accountability, Account Management

    ★ 3.3 (18) · Intermediate · Course · 1 - 4 Weeks

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In summary, here are 10 of our most popular service design courses

  • Samsung Customer Care Essentials: Samsung
  • Salesforce Capstone: Organization Integration: University of California, Irvine
  • Unity Procedural Generation & Game Mechanics: EDUCBA
  • Machine Learning for Medical Data : SkillUp
  • Create IoT Solutions in Microsoft Azure: Coursera
  • Nursing Research: Principles and Methods(护理研究:基本原理与方法): Peking University
  • Agile Excellence with Scrum: Planning, CI, Backlog Mastery: Board Infinity
  • Create a no-code one page SMB website with Carrd: Coursera
  • Amazon Connect Console Fundamentals: Amazon Web Services
  • Building High Performance Teams: Packt

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