Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

Samsung
Skills you'll gain: Help Desk Support, Technical Support, Technical Support and Services, Hardware Troubleshooting, Customer Service, Product Support, Customer Engagement, Customer Support, Insurance and Warranty Claims Processing, Problem Solving, Company, Product, and Service Knowledge, Android (Operating System), Product Knowledge, Active Listening, Technical Communication, Communication
★ 4.4 (9) · Beginner · Course · 1 - 4 Weeks

University of California, Irvine
Skills you'll gain: Salesforce, Email Marketing, User Accounts, User Provisioning, Dashboard, Administration, Business Reporting, Collaborative Software, Data Maintenance, Data Cleansing, UI/UX Strategy, Data Integration, Application Deployment, Data Import/Export, Internal Communications, Data Management, Business Administration, Cloud Computing, Data Security, Automation
★ 4.7 (26) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Animation and Game Design, Code Reusability, Unity Engine, Animations, 3D Assets, Software Design Patterns, Video Game Development, Software Visualization, User Interface (UI), Application Performance Management, Game Design, Virtual Environment, Software Development Tools, Development Environment, Visualization (Computer Graphics), System Monitoring, Application Frameworks, Computer Graphics, Performance Tuning, Verification And Validation
★ 4.7 (18) · Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Machine Learning Methods, Healthcare Ethics, Health Informatics, Machine Learning, Deep Learning, Statistical Machine Learning, Model Training, Convolutional Neural Networks, Data Preprocessing, Predictive Modeling, Electronic Medical Record System, AI Personalization, Machine Learning Algorithms, Recurrent Neural Networks (RNNs), Model Evaluation, Decision Intelligence, Data Analysis
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Microsoft Azure, Internet Of Things, Cloud Development, Microsoft Development Tools, Data Storage Technologies, Cloud Storage, Data Storage, Microsoft Visual Studio, Dataflow, Network Routing
Intermediate · Guided Project · Less Than 2 Hours

Peking University
Skills you'll gain: Nursing, Science and Research, Nurse Education, General Science and Research, Clinical Research, Scientific Methods, Nursing and Patient Care, Clinical Research Ethics, Medical Science and Research
Intermediate · Course · 1 - 3 Months

Board Infinity
Skills you'll gain: Kaizen Methodology, Sprint Planning, Quality Improvement, Process Improvement, DevOps, User Story, Initiative and Leadership, Scalability, Innovation, Organizational Development, Continuous Deployment, Performance Metric, CI/CD, Continuous Integration, Strategic Planning, Capacity Planning, Coordinating, Meeting Facilitation, Dependency Analysis, Goal Setting
★ 3.8 (12) · Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Web Content, No-Code Development, Content Management, Web Design, Web Design and Development, Web Development, Digital Marketing
Beginner · Guided Project · Less Than 2 Hours

Amazon Web Services
Skills you'll gain: Call Center Experience, Performance Metric, Performance Measurement, Self Service Technologies, Amazon Web Services, Customer experience improvement, No-Code Development, Process Design
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Team Building, Team Management, Team Performance Management, Teamwork, Team Collaboration, Team Motivation, Collaboration, Cooperation, Drive Engagement, Performance Appraisal, Performance Review, Accountability
★ 4.4 (8) · Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Restful API, Data Mapping, Data Store, Scalability, Data Management, Query Languages, Data Import/Export, Big Data, Software Installation
★ 4.7 (9) · Beginner · Course · 1 - 4 Weeks

Board Infinity
Skills you'll gain: Cloud Management, Cloud Computing, Cloud Services, Cloud Technologies, Cloud Platforms, Cost Management, Cloud Engineering, Cloud Deployment, Cost Control, Cross-Functional Collaboration, Expense Management, Billing Systems, Fiscal Management, Billing, Accountability, Account Management
★ 3.3 (18) · Intermediate · Course · 1 - 4 Weeks