Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

University of Colorado System
Skills you'll gain: Collaboration, Teamwork, Cross-Functional Collaboration, Cross-Functional Team Leadership, Personal Development, Self-Awareness, Leadership Development, Professional Development, Leadership, Organizational Leadership, Business Leadership, Active Listening, Empathy, Strategic Leadership, Business Transformation, Crisis Management
★ 4.7 (18) · Beginner · Course · 1 - 4 Weeks

Logical Operations
Skills you'll gain: Pivot Tables And Charts, Microsoft Excel, Key Performance Indicators (KPIs), Data Presentation, Data Analysis Expressions (DAX), Data Integration, Spreadsheet Software, Excel Formulas, Performance Measurement, Data Visualization, Excel Macros, Business Intelligence, Microsoft Office, Microsoft 365, Productivity Software, Data Entry, File Management, Document Management, Data Management, User Interface (UI)
Beginner · Specialization · 3 - 6 Months

Whizlabs
Skills you'll gain: Data Governance, Extract, Transform, Load, Data Access, Metadata Management, Role-Based Access Control (RBAC), Data Cleansing, Databricks, Data Management, Data Pipelines, Data Lakes, Amazon Web Services, Amazon Redshift, Data Security, Data Warehousing, Data Quality, Data Capture, Fraud detection
★ 3.6 (11) · Intermediate · Course · 1 - 4 Weeks

Board Infinity
Skills you'll gain: Transportation, Supply Chain, and Logistics, Inventory and Warehousing, Supplier Risk Management, Supply Chain Systems, Supply Chain Management, Supply Chain, Business Continuity, Supply Chain Planning, Contingency Planning, Business Continuity Planning, Crisis Management, Responsible AI, Forecasting, Predictive Analytics, Logistics, Data Ethics, Automation, Logistics Management, Risk Mitigation, Artificial Intelligence and Machine Learning (AI/ML)
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Canva (Software), Presentations, Organizational Structure, Diagram Design, Graphical Tools, Data Visualization, Graphic and Visual Design Software, Design Elements And Principles, Graphic and Visual Design, Graphic Design, Organizational Skills, Marketing
★ 4.5 (22) · Intermediate · Guided Project · Less Than 2 Hours

Dassault Systèmes
Skills you'll gain: SolidWorks (CAD), Computer-Aided Design, Engineering Drawings, Technical Drawing, Drafting and Engineering Design, Design Software, 3D Modeling, Mechanical Engineering
Beginner · Course · 1 - 4 Weeks

Peking University
Skills you'll gain: Epidemiology, Public Health and Disease Prevention, Health Policy, Public Health, Research Design, Research Methodologies, Research, Medical Science and Research, Surveys, Health Promotion, Infectious Diseases, Preventative Care, Statistical Analysis, Data Collection, Risk Analysis
★ 4.8 (25) · Beginner · Course · 1 - 3 Months
University of Michigan
Skills you'll gain: Innovation, Initiative and Leadership, Open Mindset, Education and Training, Leadership, Community Development, Empowerment, Pedagogy, Self-Awareness, Collaboration, Family Support, Personal Development, Professional Development, Teamwork, Community Outreach, Relationship Building, Network Analysis
★ 4.9 (24) · Beginner · Course · 1 - 3 Months

Skills you'll gain: Generative AI, ChatGPT
★ 4.3 (19) · Beginner · Course · 1 - 4 Weeks

MathWorks
Skills you'll gain: Model Based Systems Engineering, Systems Integration, Engineering Design Process, Engineering Practices, Simulation and Simulation Software, Robotics, Mathematical Modeling, Simulations, Engineering Software, Engineering, Electronic Systems, Mechanical Engineering, Control Systems
★ 4.8 (12) · Beginner · Course · 1 - 4 Weeks

Zoho Corporation
Skills you'll gain: Sales Management, Selling Techniques, Customer Relationship Management, Customer Relationship Management (CRM) Software, General Sales Practices, Sales Process, Sales Development, Sales Strategy, Sales, Customer Relationship Building, Sales Prospecting, B2B Sales, Prospecting and Qualification
★ 5 (9) · Beginner · Course · 1 - 3 Months

Skills you'll gain: Database Administration, Microsoft SQL Servers, Microsoft Azure, Database Management, Operational Databases, Transact-SQL, Database Architecture and Administration, Database Management Systems, Performance Tuning, SQL, Cloud Computing, Security Controls, Azure Active Directory, Cloud Security, Disaster Recovery, Data Migration, Data Security, Virtual Machines
★ 3.9 (15) · Intermediate · Course · 1 - 3 Months