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Service Design Courses

Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

Popular Service Design Courses and Certifications


  • P

    Packt

    Designing Agentive Technology: AI for Human Support

    Skills you'll gain: Agentic systems, Agentic Workflows, Human Computer Interaction, AI Personalization, Experience Design, UI/UX Strategy, Interaction Design, User Experience Design, User Experience, Responsible AI, Human Machine Interfaces, AI Product Strategy, Human Centered Design, Data Ethics, Artificial Intelligence, Automation, Machine Learning, Ethical Standards And Conduct, Technology Strategies

    Intermediate · Course · 3 - 6 Months

  • U

    University of Colorado Boulder

    Ethical Issues in AI and Professional Ethics

    Skills you'll gain: Data Ethics, Responsible AI, Diversity Awareness, Generative AI, Diversity Training, Ethical Standards And Conduct, Diversity Programs, Diversity Equity and Inclusion Initiatives, AI literacy, Cultural Diversity, Artificial Intelligence, Algorithms, Case Studies

    ★ 4.4 (38) · Beginner · Course · 1 - 3 Months

  • A

    Amazon Web Services

    AWS Fundamentals Lab Series

    Skills you'll gain: Amazon CloudWatch, Cloud Infrastructure, Cloud Management, Amazon Web Services, Amazon S3, Cloud Hosting, Cloud Computing, Amazon Elastic Compute Cloud, Data Migration, Cloud Security, Virtual Networking, MySQL, Systems Administration, Database Management, Network Architecture, Network Security, Configuration Management, Resource Management, Performance Analysis

    Beginner · Course · 1 - 3 Months

  • T

    Tecnológico de Monterrey

    Calidad en la atención clínica

    Skills you'll gain: Patient-centered Care, Patient Safety, Care Management, Health Education, Continuous Quality Improvement (CQI), Health Technology, Patient Communication, Collaboration, Professional Development, Lifelong Learning, Team Collaboration, Teamwork, Adaptability, Communication Strategies

    ★ 4.5 (46) · Beginner · Course · 1 - 4 Weeks

  • C

    Coursera

    Advanced UX Strategies for Product Managers

    Skills you'll gain: UI/UX Strategy, User Experience, User Flows, User Experience Design, Data Storytelling, Journey Mapping, Persona (User Experience), Experience Design, Usability, Design Strategies, User Centered Design, Usability Testing, UI/UX Research, Product Improvement, User Research, Human Centered Design, Design Research, Figma (Design Software), Storytelling, Prioritization

    Intermediate · Course · 1 - 4 Weeks

  • A

    Alignor

    Diversity Leadership for Everyone

    Skills you'll gain: Influencing, Overcoming Objections, Active Listening, Conflict Management, Diversity Awareness, Teamwork, Collaboration, Diversity Training, Diversity and Inclusion, Cultural Diversity, Tactfulness, Verbal Communication Skills, Interpersonal Communications, Constructive Feedback, Team Leadership, Diversity Equity and Inclusion Initiatives, Stakeholder Engagement, Stakeholder Communications, Assertiveness, Persuasive Communication

    ★ 3.7 (16) · Intermediate · Specialization · 1 - 3 Months

  • W

    Whizlabs

    Exam Prep MLA-C01: AWS Machine Learning Engineer Associate

    Skills you'll gain: MLOps (Machine Learning Operations), Feature Engineering, Model Optimization, AWS Kinesis, Fraud detection, Amazon Web Services, Artificial Intelligence and Machine Learning (AI/ML), Artificial Intelligence, Data Cleansing, Data Processing, Data Wrangling, Data Integrity, Machine Learning, Machine Learning Algorithms, Data Modeling, Supervised Learning, Data Mining, Random Forest Algorithm, Data Management, Unsupervised Learning

    ★ 3.9 (10) · Intermediate · Specialization · 3 - 6 Months

  • S

    SkillUp

    Managing Windows Servers, Virtualization, & Containerization

    Skills you'll gain: Windows Servers, Hyper-V, Containerization, Kubernetes, Docker (Software), Virtualization, Virtual Machines, Server Administration, Hybrid Cloud Computing, Microsoft Azure, Operating System Administration, Microsoft Windows, Infrastructure As A Service (IaaS), Cloud Management, Systems Administration, Remote Access Systems

    ★ 5 (8) · Intermediate · Course · 1 - 4 Weeks

  • C

    Coursera

    Interaction Intelligence: Advanced Prototyping with Figma

    Skills you'll gain: Responsive Web Design, Figma (Design Software), Prototyping, Interactive Design, User Interface (UI), Interaction Design, User Interface and User Experience (UI/UX) Design, UI Components, User Experience Design, User Experience, User Flows, Animations

    Intermediate · Course · 1 - 4 Weeks

  • N

    Northeastern University

    An Overview of the U.S. Healthcare System

    Skills you'll gain: Health Systems, Managed Care, Patient-centered Care, Healthcare Industry Knowledge, Medicaid, Health Care Administration, Health Care Procedure and Regulation, Medical Billing, Health Administration, Health Care, Primary Care, Medicare, Health Policy, Health Disparities, Health Equity, Consumer Behaviour, Care Coordination, Diversity Awareness, Policy Analysis, Telehealth

    Beginner · Course · 1 - 4 Weeks

  • C

    Coursera

    Supply Chain Network Optimization Using MILP on RStudio

    Skills you'll gain: Operations Research, Supply Chain Systems, Supply Chain, Supply Chain Management, Supply Chain Planning, Operational Analysis, Process Optimization, Model Optimization, Capacity Planning, Production Planning, Data Analysis, R Programming

    ★ 4.4 (14) · Beginner · Guided Project · Less Than 2 Hours

  • C

    Coursera

    Connected Leadership: Building Collaborative Teams

    Skills you'll gain: Team Building, Team Leadership, Team Management, Team Collaboration, Teamwork, Trustworthiness, People Management, Collaboration, Cross-Functional Team Leadership, Leadership, Cross-Functional Collaboration, Professional Development, Empathy, Conflict Management, Communication Strategies, Goal Setting, Communication, Adaptability

    Beginner · Course · 1 - 4 Weeks

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In summary, here are 10 of our most popular service design courses

  • Designing Agentive Technology: AI for Human Support: Packt
  • Ethical Issues in AI and Professional Ethics: University of Colorado Boulder
  • AWS Fundamentals Lab Series: Amazon Web Services
  • Calidad en la atención clínica: Tecnológico de Monterrey
  • Advanced UX Strategies for Product Managers: Coursera
  • Diversity Leadership for Everyone: Alignor
  • Exam Prep MLA-C01: AWS Machine Learning Engineer Associate: Whizlabs
  • Managing Windows Servers, Virtualization, & Containerization: SkillUp
  • Interaction Intelligence: Advanced Prototyping with Figma: Coursera
  • An Overview of the U.S. Healthcare System: Northeastern University

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