• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Business Process

Business Process Courses

Business process courses can help you learn process mapping, workflow optimization, and performance measurement. You can build skills in analyzing operational efficiency, implementing change management strategies, and enhancing customer experience. Many courses introduce tools like Six Sigma, Lean methodologies, and business process modeling software, that support streamlining operations and driving continuous improvement.

Popular Business Process Courses and Certifications


  • L

    LearnQuest

    Advanced Negotiation and High-Impact Closure

    Skills you'll gain: Sales Presentation, Sales Presentations, Closing (Sales), Negotiation, Data Visualization, Selling Techniques, Presentations, B2B Sales, Influencing, Persuasive Communication, Storytelling, Behavioral Economics, Overcoming Objections, Value Propositions, Rapport Building

    Intermediate · Course · 1 - 4 Weeks

  • T

    Technical University of Munich (TUM)

    Urban Air Mobility

    Skills you'll gain: Traffic Flow Optimization, Transportation Management, Transportation Operations, Sustainable Systems, Demand Planning, Environmental Regulations, Sustainable Design, Environmental Issue, Sustainable Engineering, Regulatory Requirements, Law, Regulation, and Compliance, Sustainable Business, Feasibility Studies, Regulatory Affairs, Emerging Technologies, Regulatory Compliance, Safety Assurance, Concept Of Operations, Customer Demand Planning, Data-Driven Decision-Making

    4.5
    Rating, 4.5 out of 5 stars
    ·
    92 reviews

    Intermediate · Course · 1 - 3 Months

  • S

    S.P. Jain Institute of Management and Research

    Foundation of Global Supply Chains

    Skills you'll gain: Transportation, Supply Chain, and Logistics, Network Planning And Design, Transportation Management, Supplier Performance Management, Logistics, Inventory Management System, Performance Metric, Operations Research, Key Performance Indicators (KPIs), Network Model, Corporate Sustainability, Strategic Planning, Operational Performance Management, Risk Management, Coordination, Demand Planning, Cost Reduction, Microsoft Excel, Risk Mitigation

    Beginner · Course · 1 - 3 Months

  • J

    Johns Hopkins University

    Gestion de l’analyse des données

    Skills you'll gain: Data Analysis, Analytical Skills, Data Management, Exploratory Data Analysis, Statistical Reporting, Data Synthesis, Data Capture, Data Modeling, Data Presentation, Data Collection, Statistical Modeling, Data Validation, Statistical Inference, Model Evaluation, Communication

    4.5
    Rating, 4.5 out of 5 stars
    ·
    10 reviews

    Mixed · Course · 1 - 4 Weeks

  • C

    Coursera

    Оценка акций через анализ сопоставимых компаний

    Skills you'll gain: Financial Analysis, Gross Profit, Financial Statement Analysis, Financial Data, Financial Acumen, Financial Statements, Business Valuation, Income Statement, Benchmarking, Equities

    4.9
    Rating, 4.9 out of 5 stars
    ·
    14 reviews

    Intermediate · Guided Project · Less Than 2 Hours

  • A

    Alfaisal University | KLD

    استراتيجيات التسويق الهجومية والدفاعية

    Skills you'll gain: Strategic Marketing, Marketing Strategies, Marketing Effectiveness, Product Strategy, Marketing Strategy and Techniques, Product Development, Marketing Planning, Consumer Behaviour, Marketing Management, Business Strategy, Business Strategies, Competitive Intelligence, Growth Strategies, Market Share, Timelines

    Beginner · Course · 1 - 4 Weeks

  • M

    Microsoft

    Visualization for Data Analysis with Power BI

    Skills you'll gain: Power BI, Data Ethics, Statistical Visualization, Data Visualization Software, Data Analysis, Statistical Analysis, Correlation Analysis, Business Intelligence, Statistical Methods, Advanced Analytics, Data Analysis Expressions (DAX), Analytical Skills, Data-Driven Decision-Making, Exploratory Data Analysis, Trend Analysis, Time Series Analysis and Forecasting, Interactive Data Visualization, Spatial Data Analysis, Scatter Plots, Forecasting

    4.8
    Rating, 4.8 out of 5 stars
    ·
    30 reviews

    Beginner · Course · 1 - 4 Weeks

  • J

    Johns Hopkins University

    Strategic and Inclusive Leadership

    Skills you'll gain: Crisis Management, Workplace inclusivity, Team Leadership, Diversity and Inclusion, Leadership Development, Strategic Leadership, Leadership, Team Performance Management, Organizational Strategy, Organizational Leadership, People Development, Personal Development, Team Management, Team Building, Resilience, Planning, Strategic Thinking, Self-Awareness, Visionary, Case Studies

    4.8
    Rating, 4.8 out of 5 stars
    ·
    17 reviews

    Intermediate · Course · 1 - 3 Months

  • E

    EDUCBA

    Strategic SEO Mastery: Tools, Strategy & Case Studies

    Skills you'll gain: Search Engine Optimization, Consumer Behaviour, Case Studies, Marketing, Web Analytics and SEO, Marketing Strategies, Process Improvement and Optimization, Digital Advertising, Strategic Marketing, Strategic Planning, Digital Marketing, Target Audience, Marketing Effectiveness, Content Optimization, Competitive Analysis, Market Opportunities, Business Strategy, Customer Insights, Strategic Thinking, Goal Setting

    5
    Rating, 5 out of 5 stars
    ·
    6 reviews

    Beginner · Specialization · 1 - 3 Months

  • E

    Edureka

    Generative AI Essentials for Customer Service

    Skills you'll gain: Prompt Engineering, Prompt Patterns, Generative AI Agents, Prompt Engineering Tools, Generative AI, ChatGPT, Self Service Technologies, Customer Service, AI Personalization, Content Performance Analysis, Customer Support, Customer Communications Management, Customer Inquiries, AI Workflows, Customer experience improvement, Customer and Client Support, Microsoft Copilot, Customer Insights, Knowledge Transfer, Customer Relationship Management

    Beginner · Course · 1 - 4 Weeks

  • S

    Skillshare

    Figma UI UX Design Essentials Pt.1: Tools & Foundations

    Skills you'll gain: Wireframing, Figma (Design Software), Layout Design, Prototyping, User Experience, User Experience Design, User Interface and User Experience (UI/UX) Design, User Interface (UI), Persona (User Experience), Typography, Collaborative Software, User Interface (UI) Design, Graphic and Visual Design, Animations, Color Theory

    4.1
    Rating, 4.1 out of 5 stars
    ·
    30 reviews

    Mixed · Course · 1 - 3 Months

  • P

    Packt

    CRISC: Certified in Risk and Information Systems Control

    Skills you'll gain: Governance Risk Management and Compliance, Vulnerability Scanning, Information Technology Architecture, Business Continuity Planning, Law, Regulation, and Compliance, Threat Management, Cyber Security Assessment, Computer Security Awareness Training, Cyber Risk, Contingency Planning, Compliance Management, Internal Controls, Governance, Continuous Monitoring, Data Management, Computer Security, Key Performance Indicators (KPIs), Regulatory Requirements, Human Factors (Security), Artificial Intelligence

    4.9
    Rating, 4.9 out of 5 stars
    ·
    54 reviews

    Intermediate · Specialization · 3 - 6 Months

1…594595596…834

In summary, here are 10 of our most popular business process courses

  • Advanced Negotiation and High-Impact Closure: LearnQuest
  • Urban Air Mobility: Technical University of Munich (TUM)
  • Foundation of Global Supply Chains: S.P. Jain Institute of Management and Research
  • Gestion de l’analyse des données: Johns Hopkins University
  • Оценка акций через анализ сопоставимых компаний: Coursera
  • استراتيجيات التسويق الهجومية والدفاعية: Alfaisal University | KLD
  • Visualization for Data Analysis with Power BI: Microsoft
  • Strategic and Inclusive Leadership: Johns Hopkins University
  • Strategic SEO Mastery: Tools, Strategy & Case Studies: EDUCBA
  • Generative AI Essentials for Customer Service: Edureka

Skills you can learn in Business Essentials

Analytics (37)
Presentation (33)
Modeling (29)
Business Analytics (27)
Language (26)
Microsoft Excel (26)
Writing (26)
Speech (18)
Plan (17)
Business Communication (16)
Decision-making (16)
Leadership (15)

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications
  • Share your Coursera learning story

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Udemy

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok