Customer insights courses can help you learn techniques for gathering and analyzing consumer data, understanding buyer behavior, and developing effective marketing strategies. You can build skills in conducting surveys, interpreting qualitative feedback, and utilizing segmentation to target specific audiences. Many courses introduce tools like Google Analytics, CRM software, and data visualization platforms, that support transforming insights into actionable business strategies.

Skills you'll gain: Dashboard, Pivot Tables And Charts, Dashboard Creation, Data Visualization, Spreadsheet Software, Data Presentation, Performance Analysis, Microsoft Excel, Interactive Data Visualization, Sales, Data Transformation, Data Manipulation
Mixed · Course · 1 - 4 Weeks

John Wiley & Sons
Skills you'll gain: Responsible AI, AI Enablement, AI Product Strategy, Data Ethics, Data Strategy, Data-Driven Decision-Making, Strategic Decision-Making, Digital Transformation, Data Management, Technology Strategies, Strategic Leadership, Business Analytics, Strategic Thinking, Business Transformation, Business Strategy, Cloud Services, Project Management, Artificial Intelligence, Business, Business Process Improvement
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Banking, Banking Services, Working Capital, Cash Management, Commercial Banking, Deposit Accounts, Corporate Finance, Commercial Lending, Cash Flows, Market Liquidity, Lending and Underwriting, Corporate Strategy, Credit Risk, International Finance, Balance Sheet, Risk Mitigation, Accounts Receivable
Mixed · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Dataflow, Google Cloud Platform, Data Pipelines, Apache Kafka, Real Time Data, Extract, Transform, Load, Data Integration, Data Processing, Data Import/Export, Time Series Analysis and Forecasting, Analysis, Data Transformation, Data Storage, Managed Services
Intermediate · Course · 1 - 4 Weeks

University of Maryland, College Park
Skills you'll gain: Business Modeling, Customer Analysis, Financial Modeling, Business Strategy, Entrepreneurship, Customer Insights, Value Propositions, New Business Development, Target Market, Persona Development, User Research, Strategic Partnership, Sustainable Business, Customer Relationship Management, Product Development, Resource Management, Marketing Channel, Interviewing Skills
Beginner · Course · 1 - 4 Weeks

HubSpot Academy
Skills you'll gain: Closing (Sales), Booking (Sales), Overcoming Objections, Sales Process, Selling Techniques, Sales Prospecting, HubSpot CRM, Sales, Prospecting and Qualification, General Sales Practices, Sales Strategy, Customer Relationship Management (CRM) Software, Customer Relationship Management, Lead Generation, Negotiation, Business Writing, LinkedIn, Value Propositions, Planning
Beginner · Course · 1 - 3 Months

Erasmus University Rotterdam
Skills you'll gain: Security Management, Threat Management, Intelligence Collection and Analysis, International Relations, Public Safety and National Security, Security Awareness, Safety and Security, Risk Management, Cybersecurity, Cyber Threat Intelligence, Governance, Cultural Diversity, Economics, Policy, and Social Studies
Beginner · Course · 1 - 3 Months

Skills you'll gain: Financial Statement Analysis, Financial Statements, Working Capital, Portfolio Management, Revenue Forecasting, Financial Analysis, Cash Flows, Financial Modeling, Investment Management, Income Statement, Pharmaceuticals, Financial Data, Business Valuation, Cash Flow Forecasting, Equities, Financial Reporting, Balance Sheet, Profit and Loss (P&L) Management, Financial Forecasting, Private Equity
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: IBM Cloud, Model Deployment, AI Enablement, Generative AI Agents, Self Service Technologies, Application Deployment, Customer Inquiries, Customer Engagement, Cloud Computing, Customer Service, Natural Language Processing
Beginner · Guided Project · Less Than 2 Hours

University of Virginia
Skills you'll gain: Agile Product Development, Product Improvement, Customer Analysis, Analytics, Analytical Skills, Business Analytics, Demand Planning, Usability Testing, Product Management, Customer Insights, AI Product Strategy, A/B Testing, Product Development, Agile Methodology, User Experience, Advanced Analytics, Data-Driven Decision-Making, Predictive Analytics, Agile Software Development, Software Development
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Prompt Engineering, Agentic Workflows, MongoDB, Retrieval-Augmented Generation, Vector Databases, Generative AI Agents, Scalability, Model Context Protocol, Context Engineering, Data Architecture, Systems Design, Tool Calling, System Design and Implementation, Development Environment, Embeddings, PostgreSQL, Database Design, Object-Relational Mapping, Data Modeling, SQL
Advanced · Course · 1 - 4 Weeks

Skills you'll gain: AWS Kinesis, Amazon Web Services, Amazon DynamoDB, AWS SageMaker, Amazon Redshift, Database Administration, Extract, Transform, Load, Databases, Relational Databases, Real Time Data, Cloud Applications, Database Management Systems, Scalability, Data Integration, Cloud Deployment, Middleware, Cloud-Based Integration, Web Services, Data Warehousing, Data Integrity
Intermediate · Course · 1 - 3 Months