
University of London
Skills you'll gain: Process Design, Global Marketing, Consumer Behaviour, Statistical Analysis, Organizational Change, Process Mapping, Statistical Methods, Customer Retention, Integrated Marketing Communications, Innovation, Mergers & Acquisitions, Performance Measurement, Training and Development, Virtual Teams, Databases, International Finance, Research, Branding, Economic Development, Cultural Diversity
Degree · 1 - 4 Years

Skills you'll gain: Innovation, Design Thinking, Active Listening, Organizational Structure, Creativity, Strategic Thinking, Organizational Strategy, Business Modeling, Talent Management, Creative Thinking, Business Strategy, Self-Awareness, Corporate Strategy, Consumer Behaviour, Strategic Decision-Making, Leadership Development, Culture Transformation, User Research, Leadership, Ideation
University Certificate · 6 - 12 Months

Skills you'll gain: Behavioral Economics, Investments, Financial Analysis, Investment Management, Financial Market, Finance, Portfolio Management, Decision Making, Portfolio Risk, Market Dynamics, Asset Management, General Finance, Economics, Risk Analysis, Mitigation
Beginner · Course · 1 - 3 Months

Skills you'll gain: Decision Making, Driving engagement, Experience Design, Behavioral Economics, Human Factors, Interaction Design, UI/UX Strategy, User Experience, Persona (User Experience), User Centered Design, User Experience Design, Psychology, Experimentation, Design Strategies, Trustworthiness, Motivational Skills, Social Skills, Behavioral Management, Product Management, Digital Marketing
Beginner · Course · 1 - 3 Months

Fractal Analytics
Skills you'll gain: Case Studies, Decision Making, Behavior Management, Behavioral Economics, Human Learning, Emotional Intelligence, Psychology, Critical Thinking, Empathy
★ 4.5 (58) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Customer Analysis, Statistical Visualization, Unsupervised Learning, Customer Insights, Correlation Analysis, Data Preprocessing, Plot (Graphics), Heat Maps, Data Processing, Descriptive Statistics, Data Manipulation, Histogram, Marketing Analytics, Exploratory Data Analysis, Applied Machine Learning, Data Visualization Software
Mixed · Course · 1 - 4 Weeks

CVS Health
Skills you'll gain: De-escalation Techniques, Greeting Customers, Cross Selling, Retail Sales, Customer Service, Selling Techniques, Upselling, Conflict Management, Product Knowledge, Retail Store Operations, Customer Relationship Building, Transaction Processing, Customer Engagement, Professionalism, Company, Product, and Service Knowledge, Empathy, Social Media, Communication, Time Management
★ 4.6 (87) · Beginner · Course · 1 - 4 Weeks

Dubai College of Tourism
Skills you'll gain: Service Recovery, Emotional Intelligence, Empathy & Emotional Intelligence, Sustainable Business, Loyalty Programs, Brand Loyalty, Hospitality, Customer Complaint Resolution, Hospitality Management, Personalized Service, AI Personalization, Customer Service, Customer experience improvement, Corporate Sustainability, Drive Engagement, Driving engagement, Customer Insights, Customer Relationship Building, Sustainability Standards, Experience Design
Beginner · Course · 1 - 4 Weeks

University of Michigan
Skills you'll gain: Sustainable Development, Nutrition and Diet, Social Determinants Of Health, Sustainability Standards, Environment Health And Safety, Environment, Health Assessment, Epidemiology, Environmental Resource Management, Environmental Science, Public Health and Disease Prevention, Public Health, Climate Change Mitigation, Product Lifecycle Management, Systems Of Measurement, Problem Solving
★ 4.8 (19) · Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Client Services, Loyalty Programs, Customer Retention, Relationship Management, E-Commerce, Brand Loyalty, Customer Relationship Management, Customer Service, Customer Relationship Building, Customer Engagement, Web Analytics, Digital Marketing, Product Improvement, Customer Analysis, Digital Analysis, Digital Marketing Tools, Conversion Funnel Analysis, Performance Analysis, Customer Insights, Presentations
★ 4.8 (6K) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Customer Complaint Resolution, Non-Verbal Communication, Verbal Communication Skills, Customer experience improvement, Client Services, Customer Service, Customer Inquiries, Insurance and Warranty Claims Processing, Service Improvement, Product Knowledge, Interpersonal Communications, Retail Store Operations, Verbal Strategic Communication, Communication
★ 4.6 (8) · Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Customer Service, Customer Relationship Management (CRM) Software, Customer experience improvement, Customer Relationship Management, Customer Engagement, Customer Communications Management, Customer Data Management, Customer Analysis, Customer Insights, Driving engagement, Digital Analysis, Customer Support, Digital Marketing, Document Management, User Feedback, Trend Analysis, Drive Engagement, Data Analysis, Analytical Skills
Beginner · Course · 1 - 4 Weeks