• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Customer Relationship Management

Results for "customer relationship management"


  • Status: Free Trial
    Free Trial
    U

    University of Michigan

    Feedback Loops: Vertical Feedback

    Skills you'll gain: Constructive Feedback, Empathy, Recognizing Others, Peer Review, Supervision, Communication Strategies, Tactfulness, Emotional Intelligence, Coaching, Self-Awareness, Leadership Development, Positive Behavior Support, Organizational Leadership, Communication

    4.6
    Rating, 4.6 out of 5 stars
    ·
    8 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    E

    Emory University

    Mastering Business Essentials: Accounting

    Skills you'll gain: Financial Statements, Return On Investment, Cash Flows, Financial Statement Analysis, Accounting, Financial Analysis, Income Statement, Financial Acumen, Balance Sheet, Gross Profit, Financial Reporting, Financial Accounting, Business Metrics, Cost Accounting, Profit and Loss (P&L) Management, Operating Cost, Equities, Loans

    5
    Rating, 5 out of 5 stars
    ·
    18 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    U

    University of Maryland, College Park

    Digital Marketing Tools: Machine Learning and AI

    Skills you'll gain: Model Evaluation, Apache Hadoop, Machine Learning Methods, AI Personalization, Digital Marketing Tools, Data-Driven Marketing, Customer Analysis, Marketing Automation, Digital Marketing, Marketing Strategies, Applied Machine Learning, Big Data, Customer Insights, Machine Learning, Artificial Neural Networks, Machine Learning Algorithms, Deep Learning, Predictive Analytics

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    A

    American Council on Exercise

    Goal Setting for Personal Trainers

    Skills you'll gain: Goal Setting, Health And Wellness Coaching, Smart Goals, Workplace inclusivity, Motivational Interviewing, Active Listening, Verbal Communication Skills, Coaching, Ethical Standards And Conduct, Exercise Science, Diversity Awareness, Health Assessment, Behavior Management, Interpersonal Communications, Healthcare Ethics, Professionalism, Relationship Building

    4.3
    Rating, 4.3 out of 5 stars
    ·
    9 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    C

    Coursera

    Healthcare SQL for Patient Outcomes

    Skills you'll gain: Relational Databases, Database Design, Health Informatics, Performance Tuning, Data Access, Databases, Data Integrity, Secure Coding, Database Management Systems, Clinical Data Management, SQL, Database Management, Query Languages

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    G

    Google Cloud

    Preparing for the Google Cloud Professional Cloud Architect Exam 日本語版

    Skills you'll gain: Case Studies, Google Cloud Platform, Cloud Computing Architecture, Cloud Management, Cloud Computing, Cloud Infrastructure, Resource Management, Resource Planning, Cloud Solutions, Cloud Security, Cloud Platforms, Solution Architecture, Cloud Services, Analysis, Business Analysis, Site Reliability Engineering, Technical Consulting, Business Solutions, Solution Delivery, Cloud Storage

    4.6
    Rating, 4.6 out of 5 stars
    ·
    36 reviews

    Advanced · Course · 1 - 3 Months

  • Status: Preview
    Preview
    M

    Michigan State University

    How to Jumpstart Your Hidden Creative Genius

    Skills you'll gain: Design Thinking, Brainstorming, Creative Thinking, Creativity, Creative Problem-Solving, Ideation, Human Centered Design, Problem Solving, Innovation, Self-Awareness

    4.8
    Rating, 4.8 out of 5 stars
    ·
    10 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    B

    Banco Interamericano de Desarrollo

    Dimensions of Sustainable Infrastructure in a Project

    Skills you'll gain: Sustainable Development, Project Finance, Sustainable Systems, Public Works, Sustainability Standards, Economic Development, Social Impact, Climate Change Adaptation, Environment and Resource Management, Natural Resource Management, Stakeholder Engagement, Diversity Equity and Inclusion Initiatives, Governance, Social Justice

    5
    Rating, 5 out of 5 stars
    ·
    7 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free
    Free
    C

    Coursera

    Create Visually Engaging Presentations using Microsoft Sway

    Skills you'll gain: Presentations, Productivity Software, Multimedia, Business Communication, Content Creation, User Accounts, Web Presence, Graphic Design, Business Development

    4.9
    Rating, 4.9 out of 5 stars
    ·
    14 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    U

    University of Colorado Boulder

    Climate Resilience and Urban Sustainability

    Skills you'll gain: Systems Thinking, Sustainable Systems, Environmental Laws, Sustainable Development, Land Management, Climate Change Adaptation, Land Development, Climate Change Programs, Community Development, Environmental Policy, Social Impact, Social Justice, Environmental Issue, Environment, Socioeconomics, Economic Development, Diversity Equity and Inclusion Initiatives, Policy Development, Climate Change Mitigation, Petroleum Industry

    5
    Rating, 5 out of 5 stars
    ·
    10 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    C

    Codio

    Select Topics in Python: Packaging

    Skills you'll gain: Package and Software Management, Platform As A Service (PaaS), Development Environment, Virtual Environment, Python Programming, Build Tools, Program Development, Application Deployment

    4.6
    Rating, 4.6 out of 5 stars
    ·
    10 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    W

    Whizlabs

    AWS: Data Protection and Security Governance

    Skills you'll gain: Patch Management, Data Security, Cloud Security, Amazon Web Services, Data Governance, Cyber Governance, Cloud Management, Key Management, Encryption, IT Automation, Public Key Infrastructure, Configuration Management

    4.8
    Rating, 4.8 out of 5 stars
    ·
    8 reviews

    Intermediate · Course · 1 - 4 Weeks

1…699700701…834

In summary, here are 10 of our most popular customer relationship management courses

  • Feedback Loops: Vertical Feedback : University of Michigan
  • Mastering Business Essentials: Accounting: Emory University
  • Digital Marketing Tools: Machine Learning and AI: University of Maryland, College Park
  • Goal Setting for Personal Trainers: American Council on Exercise
  • Healthcare SQL for Patient Outcomes: Coursera
  • Preparing for the Google Cloud Professional Cloud Architect Exam 日本語版: Google Cloud
  • How to Jumpstart Your Hidden Creative Genius: Michigan State University
  • Dimensions of Sustainable Infrastructure in a Project: Banco Interamericano de Desarrollo
  • Create Visually Engaging Presentations using Microsoft Sway: Coursera
  • Climate Resilience and Urban Sustainability: University of Colorado Boulder

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications
  • Share your Coursera learning story

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Udemy

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok