Conflict resolution courses can help you learn negotiation techniques, active listening skills, mediation strategies, and the dynamics of interpersonal communication. You can build skills in identifying underlying interests, managing emotions during disputes, and facilitating collaborative problem-solving. Many courses introduce tools like conflict assessment frameworks and communication models that aid in resolving disagreements effectively and fostering a positive environment.

LearnKartS
Skills you'll gain: Negotiation, Closing (Sales), Communication Strategies, Professionalism, Professional Development, Performance Analysis, Organizational Skills, Persona Development
Intermediate · Course · 1 - 4 Weeks

University of Pennsylvania
Skills you'll gain: Negotiation, Contract Negotiation, Trustworthiness, Conflict Management, Relationship Building, Composure, Interpersonal Communications, Emotional Intelligence, Rapport Building, Communication Strategies, Empathy & Emotional Intelligence, Influencing, De-escalation Techniques, Business Ethics, Stress Management, Active Listening
Beginner · Course · 1 - 4 Weeks

Arizona State University
Skills you'll gain: Conflict Management, De-escalation Techniques, Behavior Management, Negotiation, Verbal Communication Skills, Emotional Intelligence, Empathy, Analysis, Discussion Facilitation, Communication, Decision Making, Critical Thinking
Beginner · Course · 1 - 3 Months

Erasmus University Rotterdam
Skills you'll gain: Policy Development, Conflict Management, Ethical Standards And Conduct, Disaster Recovery, Policy Analysis, Emergency Response, Mitigation, International Relations, Risk Analysis, Risk Management, Public Safety and National Security, Decision Intelligence
Intermediate · Course · 1 - 3 Months

Harvard Business Review
Skills you'll gain: Conflict Management, Employee Coaching, Constructive Feedback, Team Performance Management, Team Leadership, Coaching, Trustworthiness, Relationship Building, Communication
Intermediate · Course · 1 - 4 Weeks

Utrecht University
Skills you'll gain: World History, Social Studies, Diplomacy, International Relations, Social Sciences, Political Sciences, Policy Analysis, Social Justice, Socioeconomics, Governance
Beginner · Course · 1 - 3 Months

University of Michigan
Skills you'll gain: Human Capital, Human Resources Management and Planning, Human Resource Strategy, Human Resources, Organizational Change, Change Management, Talent Management, Employee Relations, Human Resource Management, Labor Relations, Diversity Equity and Inclusion Initiatives, HR Tech, Staff Management, Organizational Strategy, Intercultural Competence, Cultural Diversity, Industrial and Organizational Psychology, People Analytics, Leadership, Communication
Intermediate · Specialization · 1 - 3 Months

Skills you'll gain: Conflict Management, Communication Strategies, Relationship Building, Emotional Intelligence, Trustworthiness, Growth Mindedness
Intermediate · Course · 1 - 4 Weeks

Starweaver
Skills you'll gain: Constructive Feedback, Team Collaboration, Supervision, Team Management, Critical Thinking and Problem Solving, Internal Communications, Analytical Skills, Communication Strategies
Intermediate · Course · 1 - 4 Weeks

Starweaver
Skills you'll gain: Constructive Feedback, Trustworthiness, Active Listening, Empathy & Emotional Intelligence, Empathy, Team Collaboration, Composure, Communication Strategies, Safety Culture, Communication, Self-Awareness, Advocacy
Intermediate · Course · 1 - 4 Weeks

Arizona State University
Skills you'll gain: Conflict Management, Expectation Management, Collaboration, Brainstorming, Follow Through, Problem Solving, Goal Setting, Honesty
Beginner · Course · 1 - 3 Months

University of California, Irvine
Skills you'll gain: Conflict Management, Communication Strategies, Case Studies, Stakeholder Management, Interpersonal Communications, Intercultural Competence, Portfolio Management, Organizational Effectiveness, Analysis
Mixed · Course · 1 - 3 Months