• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Hotel Operations

Results for "hotel operations"


  • M

    Microsoft

    Efficient Workflows and Sales Operations

    Skills you'll gain: Sales Operations, Sales Enablement, Email Automation, Sales Process, Calendar Management, Microsoft Copilot, Business Process Automation, Sales Management, Automation, AI Enablement, Scheduling, Workflow Management, AI Integrations, Operational Efficiency, Operational Excellence, Process Improvement, Continuous Improvement Process, Data Security, Quality Assurance, Performance Measurement

    Advanced · Course · 1 - 4 Weeks

  • U

    University of Pennsylvania

    Operations Analytics

    Skills you'll gain: Descriptive Analytics, Business Analytics, Analytics, Predictive Analytics, Operational Analysis, Predictive Modeling, Data Analysis, Operations Management, Demand Planning, Forecasting, Simulation and Simulation Software, Business Modeling, Risk Modeling, Risk Analysis, Supply Chain Planning, Decision Making, Strategic Decision-Making, Decision Tree Learning, Spreadsheet Software, Microsoft Excel

    ★ 4.7 (5.1K) · Mixed · Course · 1 - 4 Weeks

  • D

    Dubai College of Tourism

    Building High-Performance Teams in Hospitality

    Skills you'll gain: Teamwork, Team Building, Conflict Management, Hospitality, Virtual Teams, Team Management, Hospitality Management, Team Leadership, Collaboration, Team Performance Management, Team Collaboration, Recognizing Others, Overcoming Obstacles, Self-Awareness

    ★ 5 (6) · Beginner · Course · 1 - 4 Weeks

  • S

    Starweaver

    Effective Service Innovation by Design in Hotel Management

    Skills you'll gain: Customer experience improvement, Customer experience strategy (CX), Service Design, Design Thinking, Change Management, Organizational Change, Service Improvement, Culture Transformation, Process Mapping, Key Performance Indicators (KPIs), Journey Mapping, Customer Service, Hospitality Management, Hospitality, Guest Relations, Customer Analysis, Hotel And Restaurant Management, Hospitality and Food Services, Sustainable Business, Collaboration

    ★ 4.4 (12) · Beginner · Course · 1 - 4 Weeks

  • E

    EDUCBA

    Production & Operations: Apply, Analyze & Optimize

    Skills you'll gain: Manufacturing Operations, Production Management, Production Planning, Production Process, Operations Management, Production Schedule, Operations, Inventory Management, Business Operations, Inventory Control, Quality Control, Materials Management, Scheduling, Production Line, Inventory Management System, Inventory and Warehousing, Operational Efficiency, Lean Manufacturing, Quality Monitoring, Material Requirements Planning

    ★ 4.9 (15) · Mixed · Course · 1 - 3 Months

  • I

    Illinois Tech

    Operations and Process Management

    Skills you'll gain: Process Improvement, Process Management, Process Improvement and Optimization, Business Process, Business Process Management, Process Analysis, Business Process Improvement, Performance Improvement, Quality Improvement, Continuous Improvement Process, Process Mapping, Quality Management, Quality Monitoring, Workflow Management, Operational Excellence, Quality Management Systems, Change Management, Performance Measurement, Risk Management, Project Management

    ★ 4.8 (204) · Intermediate · Course · 1 - 3 Months

  • U

    University of Pennsylvania

    Driving Operational Performance

    Skills you'll gain: Process Analysis, Operational Performance Management, Capacity Planning, Operational Analysis, Key Performance Indicators (KPIs), Operations Management, Operational Excellence, Operational Efficiency, Performance Measurement, Process Optimization, Business Metrics, Business Process Management, Resource Planning, Return On Investment, Capacity Management, Customer Retention, Resource Utilization, Loss Prevention, Customer Demand Planning, Customer experience improvement

    ★ 4.6 (14) · Intermediate · Course · 1 - 4 Weeks

  • S

    Starweaver

    Business Process Outsourcing Strategies in Hospitality

    Skills you'll gain: Vendor Management, Hospitality Management, Vendor Relationship Management, Hospitality and Food Services, Performance Measurement, Hotel And Restaurant Management, Performance Metric, Business Process, Business Process Management, Business Communication, Process Optimization, Creative Problem-Solving, Key Performance Indicators (KPIs), Law, Regulation, and Compliance, Communication, Strategic Thinking, Communication Strategies

    ★ 5 (9) · Beginner · Course · 1 - 4 Weeks

  • Y

    Yonsei University

    International Hospitality & Healthcare Services Marketing

    Skills you'll gain: Hospitality Management, Hospitality and Food Services, Hospitality, Customer Service, Guest Relations, Customer experience strategy (CX), Customer Relationship Management, Service Design, Healthcare Industry Knowledge, Expectation Management, Product Marketing, Service Management, Innovation, Customer experience improvement, Revenue Management, Business Marketing, Service Improvement, Hospital Experience, Marketing, Patient-centered Care

    ★ 4.7 (557) · Mixed · Course · 1 - 4 Weeks

  • E

    ESSEC Business School

    The fundamentals of hotel distribution

    Skills you'll gain: Hospitality Management, Hotels and Accommodations, Hotel Operations, Marketing Channel, Revenue Management, Direct Selling, Direct Marketing, Travel Arrangements, Booking (Sales), E-Commerce, Online Advertising, Growth Strategies, Strategic Partnership, Branding, Marketing Strategies, Web Design and Development, Content Optimization

    ★ 4.7 (1.5K) · Mixed · Course · 1 - 4 Weeks

  • P

    Packt

    Security Operations

    Skills you'll gain: Incident Response, Disaster Recovery, Incident Management, Security Management, Cyber Operations, Business Continuity Planning, Safety and Security, Change Control, Threat Management, Information Technology Operations, Security Information and Event Management (SIEM), Patch Management, Security Controls, Cybersecurity, Threat Detection, Intrusion Detection and Prevention, Configuration Management, Continuous Monitoring, Vulnerability Management, Digital Forensics

    ★ 4.8 (25) · Intermediate · Course · 1 - 4 Weeks

  • P

    Packt

    Security Operations

    Skills you'll gain: Threat Management, Vulnerability Assessments, Incident Response, Incident Management, Computer Security Incident Management, Vulnerability Management, Threat Detection, Cyber Security Assessment, Risk Mitigation, Security Management, Security Strategy, Digital Forensics

    Advanced · Course · 1 - 4 Weeks

1…789…328

In summary, here are 10 of our most popular hotel operations courses

  • Efficient Workflows and Sales Operations: Microsoft
  • Operations Analytics: University of Pennsylvania
  • Building High-Performance Teams in Hospitality : Dubai College of Tourism
  • Effective Service Innovation by Design in Hotel Management : Starweaver
  • Production & Operations: Apply, Analyze & Optimize: EDUCBA
  • Operations and Process Management: Illinois Tech
  • Driving Operational Performance: University of Pennsylvania
  • Business Process Outsourcing Strategies in Hospitality: Starweaver
  • International Hospitality & Healthcare Services Marketing: Yonsei University
  • The fundamentals of hotel distribution: ESSEC Business School

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications
  • Share your Coursera learning story

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Udemy

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok