
Saïd Business School, University of Oxford
Skills you'll gain: Financial Services, Artificial Intelligence, FinTech, Financial Regulation, Banking, Fraud detection, Machine Learning, Data Ethics, Natural Language Processing, AI Personalization, Deep Learning, Credit Risk, Data-Driven Decision-Making, Case Studies, Reinforcement Learning, Big Data, Algorithms, Data Management, Customer Service
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Interactive Learning, Blended Learning, Education Software and Technology, Instructional Strategies, Lesson Planning, Student Engagement, Differentiated Instruction, Google Workspace
Beginner · Guided Project · Less Than 2 Hours

University of Michigan
Skills you'll gain: Loans, Higher Education, Student Services, Financial Policy, Education and Training, Public Policies, Policy Analysis, Return On Investment, Economics, Advocacy
Mixed · Course · 1 - 3 Months

Skills you'll gain: Call Center Experience, Customer Complaint Resolution, De-escalation Techniques, Conflict Management, Customer Service, Customer Relationship Building, Interviewing Skills, Problem Solving, Professionalism, Keyword Research, Verbal Communication Skills, Communication, LinkedIn
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Microsoft Office
Beginner · Guided Project · Less Than 2 Hours

Google Cloud
Skills you'll gain: Google Workspace, Gmail, Google Gemini, Scripting, Service Management, Enterprise Application Management, Collaborative Software, Document Management, Automation, System Configuration, Configuration Management, Data Sharing
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Animations, Multimedia, Creativity, Content Creation
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Customer Service, Customer Relationship Building, Continuous Improvement Process, Process Improvement, Performance Metric, Service Improvement, Customer experience improvement, Customer Complaint Resolution, Client Support, Technical Support, Expectation Management, Conflict Management, Communication Strategies
Beginner · Course · 1 - 4 Weeks

University of Florida
Skills you'll gain: Land Management, Sustainable Development, Water Resource Management, Sustainability Standards, Environment and Resource Management, Environment, Environmental Science, Natural Resource Management, Systems Thinking, Biology
Intermediate · Course · 1 - 4 Weeks

Edureka
Skills you'll gain: Identity and Access Management, Cloud Engineering, Cloud Services, Cloud Hosting, Cloud Solutions, Cloud Management, User Provisioning, Authentications, Data Storage
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Customer Service, Customer experience strategy (CX), Customer Analysis, Process Mapping, Customer Insights, Process Design, Customer Support, Cross-Channel Marketing, Marketing Operations, Business Process, Web Analytics, Marketing
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Education Software and Technology
Beginner · Guided Project · Less Than 2 Hours