IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Prompt Engineering, Prompt Patterns, Token Optimization, LLM Application, MLOps (Machine Learning Operations), Retrieval-Augmented Generation, Technical Documentation, Performance Tuning, Large Language Modeling, Technical Writing, Model Optimization, Configuration Management, Performance Testing, Data Maintenance, Benchmarking, Requirements Analysis
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Slack (Software), Collaborative Software, Productivity Software, Internal Communications, Business Software, Team Management, Business Communication
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Threat Management, Law, Regulation, and Compliance, Cyber Security Assessment
Intermediate · Course · 1 - 3 Months

Kennesaw State University
Skills you'll gain: Customer Service, Service Recovery, Service Design, Personalized Service, Hospitality Services, Brand Loyalty, Customer experience improvement, Loyalty Programs, Customer Relationship Building, Customer experience strategy (CX), Service Management, Trustworthiness, Service Improvement, Customer Engagement, Customer Advocacy, Operations Management, Operational Excellence, Customer Analysis, Reliability, Patient-centered Care
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: 3D Modeling, 3D Assets, Computer Graphics, Visualization (Computer Graphics), Computer Graphic Techniques, Image Quality, Functional Design, Design Elements And Principles, Graphical Tools, Simulations
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Game Design, Event-Driven Programming, Linear Algebra
Intermediate · Course · 1 - 4 Weeks

Fundação Instituto de Administração
Skills you'll gain: Decision Making, Strategic Decision-Making, Decision Intelligence, Decision Support Systems, Risk Management, Behavioral Economics, Complex Problem Solving, AI Enablement, Risk Analysis, Organizational Strategy, Decision Tree Learning, Virtual Teams, Psychology, Probability
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Enterprise Architecture, Apache Kafka, Data Architecture, Generative AI, Data Infrastructure, Root Cause Analysis, Dataflow, Systems Architecture, Data Quality, Data Pipelines, Data Integration, Cloud Storage, Data Storage Technologies, Data Storage, Model Training, Failure Analysis, Data Processing, Metadata Management, Performance Tuning, Dependency Analysis
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Responsive Web Design, User Interface (UI), UI Components, User Interface (UI) Design, Front-End Web Development, HTML and CSS, Web Design, Web Design and Development, Code Reusability, Cascading Style Sheets (CSS), Web Development Tools, Hypertext Markup Language (HTML), Development Environment, Software Installation
Intermediate · Course · 1 - 4 Weeks

Chris Croft Training
Skills you'll gain: Overcoming Objections, Influencing, Rapport Building, Persuasive Communication, Communication Strategies, Relationship Building, Trustworthiness, Assertiveness, Communication, Interpersonal Communications, Social Skills, Emotional Intelligence, Leadership and Management, Adaptability, Business Leadership, Analytical Skills
Mixed · Course · 1 - 3 Months

Skills you'll gain: Data Processing, Data Wrangling, Advanced Analytics, Supply Chain Management, Data Transformation, Business Analytics, Statistical Visualization
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Software Design Patterns, System Design and Implementation, C and C++, Systems Design, Design Strategies
Intermediate · Course · 3 - 6 Months