Business process courses can help you learn process mapping, workflow optimization, and performance measurement. You can build skills in analyzing operational efficiency, implementing change management strategies, and enhancing customer experience. Many courses introduce tools like Six Sigma, Lean methodologies, and business process modeling software, that support streamlining operations and driving continuous improvement.

Politecnico di Milano
Skills you'll gain: Project Management Life Cycle, Project Management, Project Planning, Project Scoping, Scope Management, Project Schedules, Work Breakdown Structure, Workflow Management, Timelines, Organizational Skills, Scheduling, Organizational Structure, Resource Management, Matrix Management, Resource Allocation
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Email Automation, Business Process Automation, Automation, Project Management Software, Workflow Management, Issue Tracking, Project Management, Project Planning
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Product Roadmaps, Agile Project Management, Business Analysis, Stakeholder Engagement, Requirements Elicitation, Requirements Analysis, Agile Product Development, Stakeholder Management, Business Requirements, Stakeholder Communications, Project Scoping, Stakeholder Analysis, Project Controls, Scope Management, Project Management, Product Planning, Project Planning, Kanban Principles, Acceptance Testing, Continuous Improvement Process
Intermediate · Course · 1 - 4 Weeks
University of Illinois Urbana-Champaign
Skills you'll gain: Project Closure, Agile Methodology, Waterfall Methodology, Project Management Life Cycle, Sprint Retrospectives, Project Implementation, Agile Project Management, Project Performance, Project Management, Project Controls, Earned Value Management, Project Planning, Project Schedules, Change Control, Scheduling, Resource Management, Resource Allocation, Variance Analysis
Build toward a degree
Beginner · Course · 1 - 4 Weeks

Rutgers the State University of New Jersey
Skills you'll gain: Robotic Process Automation, Business Process Automation, Automation, Financial Auditing, Process Design, Workflow Management, Artificial Intelligence, AI Enablement, AI Integrations, Emerging Technologies, Artificial Intelligence and Machine Learning (AI/ML), Digital Transformation, Natural Language Processing, Cost Benefit Analysis, Scalability, Data Management
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Risk Management, Stakeholder Management, Stakeholder Engagement, Risk Mitigation, Project Risk Management, Risk Analysis, Project Management, Project Scoping, Stakeholder Analysis, Agile Methodology, Project Management Life Cycle, Compliance Management, Agile Project Management, Stakeholder Communications, Scope Management, Business Process, Governance Risk Management and Compliance, Process Management, Project Planning, Project Management Institute (PMI) Methodology
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Microsoft Power Automate/Flow, Business Process Automation, Microsoft Power Platform, Email Automation, Workflow Management, Microsoft 365, Order Management, Expense Management
Beginner · Guided Project · Less Than 2 Hours

Logical Operations
Skills you'll gain: Vendor Management, Team Management, Project Management, Vendor Relationship Management, Procurement, Team Performance Management, Team Building, Project Scoping, Scope Management, Conflict Management, Team Leadership, Agile Project Management, Project Risk Management, Project Planning, Leadership, Leadership Development, Change Control, Microsoft Office, Microsoft Excel, Microsoft Word
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Specialized Accounting, Operating Cost, Cost Management, Accounting Records, General Accounting, Profit and Loss (P&L) Management
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Innovation, Ideation, New Product Development, Strategic Thinking, New Business Development, Business Strategy, Product Development, Entrepreneurship, Resource Management, Market Opportunities, Resource Allocation, Business Research, Critical Thinking
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Process Capability, Six Sigma Methodology, Statistical Process Controls, Process Analysis, Statistical Analysis, Data Analysis, Performance Measurement, Probability & Statistics, Statistical Methods, R (Software), Business Metrics, R Programming, Benchmarking, Data Import/Export
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Customer Service, Customer experience improvement, Service Design, Loyalty Programs, Customer Analysis, Process Mapping, Customer Insights, Customer Relationship Management, Process Design, Journey Mapping, Customer Engagement, Customer Support, Cross-Channel Marketing, Business Process, Integrated Marketing Communications, Customer Retention, Marketing
Beginner · Guided Project · Less Than 2 Hours