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Customer Experience Courses

Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.


Popular Customer Experience Courses and Certifications


  • Status: Free Trial
    Free Trial
    U

    University of California, Santa Cruz

    Bayesian Statistics: From Concept to Data Analysis

    Skills you'll gain: Bayesian Statistics, Statistical Inference, Statistical Methods, Probability & Statistics, Statistics, Statistical Modeling, Probability, Probability Distribution, Data Analysis, R Programming, Regression Analysis, R (Software), Microsoft Excel, Analytical Skills, Statistical Visualization, Predictive Modeling, Data Visualization, Data Modeling

    4.6
    Rating, 4.6 out of 5 stars
    ·
    3.2K reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    I

    IBM

    Developing Interpersonal Skills

    Skills you'll gain: Active Listening, Interpersonal Communications, Conflict Management, Constructive Feedback, Social Skills, Trustworthiness, Relationship Building, Business Communication, Professionalism, Collaboration, Communication, Assertiveness, Influencing, Non-Verbal Communication, People Management, Personal Attributes

    4.7
    Rating, 4.7 out of 5 stars
    ·
    3.2K reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    S

    Scrum Alliance

    Agile for the Modern Product Manager

    Skills you'll gain: Prompt Engineering, User Story, Responsible AI, Business Metrics, Agile Product Development, Performance Metric, Performance Measurement, Prompt Engineering Tools, Data-Driven Decision-Making, Data Storytelling, Key Performance Indicators (KPIs), Team Building, AI Workflows, Technical Communication, Product Planning, Brainstorming, Agile Project Management, Agile Methodology, Generative AI, Project Management

    Beginner · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    U

    University of Washington

    Introduction to Public Speaking

    Skills you'll gain: Public Speaking, Verbal Communication Skills, Communication, Adaptability, Stress Management, Organizational Skills

    4.7
    Rating, 4.7 out of 5 stars
    ·
    2.2K reviews

    Beginner · Course · 1 - 3 Months

  • Status: New
    New
    Status: Preview
    Preview
    A

    AI CERTs

    AI For Healthcare Professionals

    Skills you'll gain: Clinical Documentation, Data Ethics, Health Informatics, Medical Assistance, Healthcare Ethics, Data Literacy, Power BI, Patient Coordination, Generative AI Agents, Epic EMR, Cybersecurity, Patient Flow, Medical Practice Management Software, Tensorflow, Generative AI, Artificial Intelligence, AI Enablement, Health Administration, AI Workflows, Artificial Intelligence and Machine Learning (AI/ML)

    Intermediate · Course · 1 - 3 Months

  • Status: New
    New
    A

    Alex Genadinik

    Amazon Dropshipping And Retail Arbitrage With AI

    Skills you'll gain: Order Management, Logistics Management, Order Fulfillment, Product Knowledge, Inventory Control, Account Management, Revenue Management, Automation, Supplier Management, Business Risk Management, Product Strategy, E-Commerce, AI Enablement, Merchant Services, Profit and Loss (P&L) Management

    Mixed · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    L

    Logical Operations

    Microsoft Windows 11: Transition from Windows 10

    Skills you'll gain: Microsoft Windows, Operating System Administration, Computing Platforms, Web Content Accessibility Guidelines, Control Panels, Configuration Management, User Interface (UI), File Management, Operating Systems, Virtual Environment, Cloud Storage

    Mixed · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    A

    Alex Genadinik

    Advanced SEO Keyword Research

    Skills you'll gain: Keyword Research, Search Engine Optimization, Web Analytics and SEO, Search Engine Marketing, Google Analytics, Google Ads, Web Analytics, Content Strategy, Marketing, Market Research, Competitive Analysis, E-Commerce, Analytics

    Mixed · Course · 1 - 3 Months

  • Status: New
    New
    Status: Preview
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    L

    Logical Operations

    Microsoft OneNote (Desktop App)

    Skills you'll gain: Microsoft Office, Microsoft 365, Microsoft Outlook, Collaborative Software, Document Management, File Management, Content Management, Version Control, Data Sharing, Microsoft Excel, Computer Literacy, Journals, Data Integration, Data Import/Export, Computer Security

    Mixed · Course · 1 - 3 Months

  • Status: New
    New
    P

    Packt

    Generative AI Foundations in Python

    Skills you'll gain: Prompt Engineering, Generative AI, Generative Model Architectures, Responsible AI, Model Deployment, Large Language Modeling, Generative Adversarial Networks (GANs), Natural Language Processing, Embeddings, Transfer Learning, Artificial Intelligence, Python Programming, Machine Learning, Deep Learning

    Intermediate · Course · 1 - 3 Months

  • Status: New
    New
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    Packt

    Building Modern Data Applications Using Databricks Lakehouse

    Skills you'll gain: Databricks, Data Lakes, Data Transformation, Data Quality, Data Infrastructure, Data Governance, Data Pipelines, Real Time Data, Data Warehousing, Data Management, Terraform, Data Validation, Apache Spark, Data Integrity, Data Storage, Continuous Deployment, Cloud Computing, Scalability, Data Security

    Beginner · Course · 1 - 3 Months

  • Status: New
    New
    Status: Preview
    Preview
    C

    Coursera

    Getting Started with ALM in Azure DevOps

    Skills you'll gain: Azure DevOps Pipelines, Azure DevOps, Application Lifecycle Management, Agile Project Management, CI/CD, Continuous Deployment, Continuous Integration, Infrastructure as Code (IaC), Version Control, Agile Methodology, DevOps, Test Automation, Sprint Planning, Release Management, User Story, Software Quality Assurance

    Beginner · Course · 1 - 4 Weeks

Searches related to customer experience

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1…848586…549

In summary, here are 10 of our most popular customer experience courses

  • Bayesian Statistics: From Concept to Data Analysis: University of California, Santa Cruz
  • Developing Interpersonal Skills : IBM
  • Agile for the Modern Product Manager: Scrum Alliance
  • Introduction to Public Speaking: University of Washington
  • AI For Healthcare Professionals: AI CERTs
  • Amazon Dropshipping And Retail Arbitrage With AI : Alex Genadinik
  • Microsoft Windows 11: Transition from Windows 10: Logical Operations
  • Advanced SEO Keyword Research: Alex Genadinik
  • Microsoft OneNote (Desktop App): Logical Operations
  • Generative AI Foundations in Python: Packt

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