IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

University of California, Irvine
Skills you'll gain: Writing, Grammar, Editing, Proofreading, Peer Review
Mixed · Course · 1 - 3 Months

Skills you'll gain: Personal Development, Human Development, Self-Awareness, Growth Mindedness, Lifelong Learning, Psychology, Emotional Intelligence, Social Sciences, Cultural Diversity, Sociology, Goal Setting, Physiology
Mixed · Course · 1 - 4 Weeks

University of Pennsylvania
Skills you'll gain: Ancient History, Art History, Anthropology, Social Studies, Timelines, World History, Cultural Diversity, Research Methodologies, Investigation, Storytelling
Intermediate · Course · 1 - 3 Months
University of Colorado Boulder
Skills you'll gain: Professional Networking, Intercultural Competence, Teamwork, LinkedIn, Intellectual Property, Collaboration, Professional Development, Communication, Productivity, Cultural Responsiveness, Accountability, Conflict Management, Self-Awareness, Personal Development, Interviewing Skills, Data Management, Planning, Resilience
Beginner · Course · 1 - 3 Months

Skills you'll gain: Workflow Management, Marketing Automation, Social Media Content
Beginner · Course · 1 - 3 Months

Packt
Skills you'll gain: Control Objectives for Information and Related Technology (COBIT), IT Management, Information Technology Architecture, Performance Management, Governance, Enterprise Architecture, Program Implementation, Process Management, Information Technology, Business Process, Training and Development, Risk Management
Intermediate · Course · 1 - 3 Months

University of Minnesota
Skills you'll gain: Software Testing, JUnit, Verification And Validation, Unit Testing, Test Case, Test Automation, Development Testing, Test Planning, Code Coverage, Software Quality Assurance, Functional Testing, Testability, Integration Testing, Test Data, Issue Tracking
Intermediate · Course · 1 - 4 Weeks

Universitat de Barcelona
Skills you'll gain: European History, World History, Art History, Research, Investigation, Cultural Diversity, Anthropology
Beginner · Course · 1 - 3 Months

Skills you'll gain: Customer Relationship Management, Customer experience strategy (CX), Brand Loyalty, Customer Data Management, Customer Analysis, Customer Engagement, Organizational Strategy, Business Strategy, Competitive Analysis, Business Analysis, Analysis, Auditing, Market Analysis
Mixed · Course · 1 - 4 Weeks

University at Buffalo
Skills you'll gain: Personal protective equipment, Electrical Substation, Electrical Power, Electric Power Systems, Electrical Systems, Environmental Regulations, Energy and Utilities, Basic Electrical Systems, Safety Training, Oil and Gas, Electrical Equipment, Electrical Safety, Occupational Safety and Health Administration (OSHA), Hazard Analysis, Petroleum Industry, Safety Standards, Low Voltage, Workforce Development, Sustainable Development, Sustainable Technologies
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Cryptography, Encryption, Python Programming, Scripting, User Interface (UI), UI Components, Application Development
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Firewall, Network Administration, Proxy Servers, Key Management, YAML, Identity and Access Management, Disaster Recovery
Advanced · Course · 3 - 6 Months