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  • Customer Support

Results for "customer support"


  • C

    Coursera

    Develop a UX Customer Problem Statement in Miro

    Skills you'll gain: User Experience Design, Experience Design, Design Thinking, User Experience, Customer experience improvement, Solution Design, Business Intelligence, Journey Mapping, User Interface (UI) Design, Customer Analysis, Collaborative Software

    Beginner · Guided Project · Less Than 2 Hours

  • D

    Dell

    Dell Technologies Technical Support for Software

    Skills you'll gain: Desktop Support, Operating Systems, Operating System Administration, Help Desk Support, Technical Support, System Support, Computer Systems, Technical Support and Services, Remote Access Systems, Debugging, Issue Tracking, Microsoft Windows, Performance Tuning, Software Installation, Patch Management, Microsoft Office

    ★ 5 (10) · Beginner · Course · 1 - 4 Weeks

  • P

    Pearson

    CompTIA Linux+ XK0-005: Unit 3

    Skills you'll gain: Package and Software Management, Linux Administration, Linux, Linux Commands, Linux Servers, Operating System Administration, Red Hat Enterprise Linux, Ubuntu, OS Process Management, Systems Administration, Remote Access Systems, System Configuration, Network Monitoring, Network Administration, General Networking, Software Installation, Performance Tuning, Service Management, Network Protocols

    Intermediate · Course · 1 - 4 Weeks

  • C

    Coursera

    GenAI for Cloud Support Associates

    Skills you'll gain: Responsible AI, Generative AI, AI literacy, Google Cloud Platform, System Support, Data Ethics, Model Evaluation, Strategic Planning

    Intermediate · Course · 1 - 4 Weeks

  • M

    Microsoft

    Applications of Copilot in the Workplace

    Skills you'll gain: Microsoft Copilot, Microsoft 365, Personalized Campaigns, Sales Enablement, Marketing Automation, Marketing Operations, Customer experience improvement, Generative AI, Business Process Automation, Data-Driven Marketing, Campaign Management, AI Security, Sales Process, Sales Strategy, Customer Service, Business Metrics, AI Personalization, Customer Support, AI Integrations, Critical Thinking

    ★ 4.5 (41) · Beginner · Course · 1 - 4 Weeks

  • I

    IBM

    Building AI Powered Chatbots Without Programming

    Skills you'll gain: AI Workflows, Workflow Management, No-Code Development, Self Service Technologies, Application Deployment, IBM Cloud, Generative AI Agents, LLM Application, Generative AI, Customer Service, Context Management, Operational Efficiency, AI Integrations, Customer experience improvement, WordPress

    ★ 4.7 (3.8K) · Beginner · Course · 1 - 3 Months

  • B

    Board Infinity

    Designing Multi-Agent Systems: Collaboration and Workflows

    Skills you'll gain: AI Orchestration, AI Workflows, CrewAI, LangGraph, Agentic Workflows, Generative AI Agents, LLM Application, Agentic systems, Context Management, Memory Management, Python Programming

    Intermediate · Course · 1 - 4 Weeks

  • C

    Coursera

    Next-Gen Workplace Automation with GenAI

    Skills you'll gain: CrewAI, Prompt Engineering, Anthropic Claude, Email Automation, Generative AI, ChatGPT, AI Orchestration, AI Workflows, Responsible AI, AI Product Strategy, Agentic Workflows, Automation, AI Enablement, Workflow Management, Report Writing, Productivity, Innovation, Operational Efficiency, Performance Reporting, Customer Support

    ★ 4.4 (461) · Intermediate · Specialization · 1 - 3 Months

  • C

    Coursera

    GenerativeAI for Customer Success

    Skills you'll gain: Customer Success Management, Generative AI Agents, Customer Service, AI Enablement, Customer Support, Customer experience improvement, Business Priorities, AI Personalization, Customer Engagement, AI Integrations, Data Ethics, Automation, Business Ethics, Information Privacy

    ★ 4.5 (53) · Intermediate · Course · 1 - 4 Weeks

  • S

    Salesforce

    Reports, Dashboards, and Customer Success in Salesforce

    Skills you'll gain: Customer Success Management, Salesforce, Dashboard, Sales Operations, Service Management, Customer Relationship Management, Customer Relationship Management (CRM) Software, Sales Support, Data Visualization, Customer Support, Sales Management, Customer and Client Support, Customer Service, Inside Sales, Data Storytelling, Performance Reporting, Business Reporting, Data-Driven Decision-Making

    ★ 4.7 (275) · Beginner · Course · 1 - 4 Weeks

  • C

    Coursera

    HubSpot: Working with a ticketing system

    Skills you'll gain: HubSpot CRM, Customer Relationship Management (CRM) Software, Customer Relationship Management, Gmail, Help Desk Support, Marketing, Sales Support, Client Support

    ★ 4.3 (38) · Beginner · Guided Project · Less Than 2 Hours

  • C

    Coursera

    Build & Evaluate NLP Transformer Pipelines

    Skills you'll gain: Token Optimization, Large Language Modeling, LLM Application, Generative Model Architectures, Applied Machine Learning, Performance Metric, Quality Assessment

    Intermediate · Course · 1 - 4 Weeks

1…91011…448

In summary, here are 10 of our most popular customer support courses

  • Develop a UX Customer Problem Statement in Miro: Coursera
  • Dell Technologies Technical Support for Software: Dell
  • CompTIA Linux+ XK0-005: Unit 3: Pearson
  • GenAI for Cloud Support Associates: Coursera
  • Applications of Copilot in the Workplace: Microsoft
  • Building AI Powered Chatbots Without Programming: IBM
  • Designing Multi-Agent Systems: Collaboration and Workflows: Board Infinity
  • Next-Gen Workplace Automation with GenAI: Coursera
  • GenerativeAI for Customer Success: Coursera
  • Reports, Dashboards, and Customer Success in Salesforce: Salesforce

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