• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Customer Experience

Customer Experience Courses

Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.

Popular Customer Experience Courses and Certifications


  • Status: Free Trial
    Free Trial
    U

    University of Virginia

    Cost and Economics in Pricing Strategy

    Skills you'll gain: Market Dynamics, Revenue Management, Cost Accounting, Supply And Demand, Economics, Demand Planning, Cost Benefit Analysis, Consumer Behaviour, Marketing Channel, Regression Analysis

    4.8
    Rating, 4.8 out of 5 stars
    ·
    694 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    J

    John Wiley & Sons

    Strategic Issue Identification & Environmental Assessment

    Skills you'll gain: Strategic Planning, Strategic Thinking, Strategic Decision-Making, Conflict Management, Discussion Facilitation, Organizational Strategy, Analysis, Strategic Leadership, Environmental Monitoring, Stakeholder Analysis, Public Policies, Leadership Development, Public Administration

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    M

    MathWorks

    MathWorks Computer Vision Engineer

    Skills you'll gain: Computer Vision, Model Evaluation, Image Analysis, Model Deployment, Anomaly Detection, Convolutional Neural Networks, Transfer Learning, Model Training, Fine-tuning, Deep Learning, Machine Learning Methods, Image Quality, Generative AI, Data Preprocessing, Artificial Neural Networks, Matlab, Applied Machine Learning, Machine Learning, Classification Algorithms, Software Visualization

    4.7
    Rating, 4.7 out of 5 stars
    ·
    369 reviews

    Beginner · Professional Certificate · 3 - 6 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    P

    Packt

    Optimizing and Managing Windows 365 Cloud PCs

    Skills you'll gain: Microsoft 365, Cloud Management, Microsoft Intune (Mobile Device Management Software), Microsoft Windows, Cloud Security, Microsoft Copilot, Cloud Computing, Application Deployment, Enterprise Application Management, Cloud Deployment, Mobile Security, Cloud Infrastructure, Package and Software Management, Remote Access Systems, Microsoft Teams, VPN Clients, Performance Tuning, Administration, Configuration Management, Resource Management

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    U

    University of Minnesota

    Introduction to UI Design

    Skills you'll gain: User Interface (UI) Design, User Interface (UI), User Interface and User Experience (UI/UX) Design, Usability, Human Computer Interaction, User Experience Design, Design, Design Thinking, Design Strategies, Interaction Design

    4.6
    Rating, 4.6 out of 5 stars
    ·
    1.5K reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    E

    EDUCBA

    Portfolio Risk and Return Analysis

    Skills you'll gain: Portfolio Risk, Portfolio Management, Investment Management, Investments, Risk Modeling, Financial Modeling, Return On Investment, Financial Analysis, Performance Measurement, Finance, Performance Analysis, Financial Market, Risk Analysis, Performance Metric, Statistical Methods, Probability & Statistics, Statistical Analysis, Correlation Analysis, Asset Management, Capital Markets

    Mixed · Course · 1 - 4 Weeks

  • Status: New
    New
    P

    Packt

    Essential Guide to Multiplayer Games with Godot 4.0

    Skills you'll gain: Network Performance Management, Network Troubleshooting, Performance Tuning, JSON, Video Game Development, Game Design, Network Protocols, Debugging, Secure Coding, Servers, Computer Networking, Server Side, API Design, Animation and Game Design, Authentications, General Networking, Program Development, Communication Systems, Real Time Data

    Intermediate · Course · 3 - 6 Months

  • Status: New
    New
    G

    Google Cloud

    Fundamentos do BigQuery para Profissionais de Snowflake

    Skills you'll gain: Snowflake Schema, Database Design, Identity and Access Management, Data Import/Export, Data Integration, SQL, Query Languages, Extract, Transform, Load, Relational Databases, Role-Based Access Control (RBAC), Google Cloud Platform, Database Architecture and Administration, Data Warehousing, Data Sharing, Data Architecture, Data Modeling

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    U

    University of Alberta

    Sample-based Learning Methods

    Skills you'll gain: Reinforcement Learning, Machine Learning Methods, Sampling (Statistics), Machine Learning Algorithms, Simulations, Artificial Intelligence and Machine Learning (AI/ML), Machine Learning, Algorithms, Applied Machine Learning, Probability Distribution

    4.8
    Rating, 4.8 out of 5 stars
    ·
    1.3K reviews

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    I

    IBM

    Introduction to HTML, CSS, & JavaScript

    Skills you'll gain: Responsive Web Design, Cascading Style Sheets (CSS), Web Development, Javascript, Bootstrap (Front-End Framework), Scripting, Browser Compatibility, Application Programming Interface (API), Back-End Web Development

    4.4
    Rating, 4.4 out of 5 stars
    ·
    856 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of California, Davis

    JavaScript for Beginners

    Skills you'll gain: jQuery, Javascript and jQuery, Javascript, Data Manipulation, HTML and CSS, Data Validation, UI Components, Scripting, Event-Driven Programming, Scripting Languages, Computational Thinking, JavaScript Frameworks, Web Design and Development, Web Applications, Programming Principles, Hypertext Markup Language (HTML), Cascading Style Sheets (CSS), Program Development, Game Design, Frontend Performance

    4.7
    Rating, 4.7 out of 5 stars
    ·
    1.1K reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    U

    University of Maryland, College Park

    Innovation for Entrepreneurs: From Idea to Marketplace

    Skills you'll gain: Commercialization, Product Planning, Innovation, New Product Development, Product Development, Team Building, Product Strategy, Entrepreneurship, Design and Product, Product Testing, Marketing Planning, New Business Development, Customer Insights, Customer Analysis, Business Strategies, Team Motivation, Ideation, Market Opportunities, Market Research, Business Modeling

    4.6
    Rating, 4.6 out of 5 stars
    ·
    707 reviews

    Mixed · Course · 1 - 3 Months

1…118119120…678

In summary, here are 10 of our most popular customer experience courses

  • Cost and Economics in Pricing Strategy: University of Virginia
  • Strategic Issue Identification & Environmental Assessment: John Wiley & Sons
  • MathWorks Computer Vision Engineer: MathWorks
  • Optimizing and Managing Windows 365 Cloud PCs: Packt
  • Introduction to UI Design: University of Minnesota
  • Portfolio Risk and Return Analysis: EDUCBA
  • Essential Guide to Multiplayer Games with Godot 4.0: Packt
  • Fundamentos do BigQuery para Profissionais de Snowflake: Google Cloud
  • Sample-based Learning Methods: University of Alberta
  • Introduction to HTML, CSS, & JavaScript: IBM

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications
  • Share your Coursera learning story

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Udemy

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok