IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

University of Michigan
Skills you'll gain: Case Studies, Internet Of Things, Manufacturing Operations, Manufacturing Processes, Digital Transformation, IT Infrastructure, Manufacturing and Production, Business Transformation, Information Technology, Production Planning, Business Technologies, Cloud Computing, Emerging Technologies, Technology Strategies, System Implementation, Automation, Operational Efficiency, Business Modeling, Strategic Partnership, Technology Roadmaps
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Responsible AI, Generative AI, Data Ethics, Graphic Design, Adobe Creative Cloud, Graphic and Visual Design Software, Prompt Engineering, Image Analysis, Artificial Intelligence, Creativity, Data Integrity
Mixed · Course · 1 - 4 Weeks

Kennesaw State University
Skills you'll gain: Process Capability, Team Management, Statistical Process Controls, Exploratory Data Analysis, Six Sigma Methodology, Probability & Statistics, Process Analysis, Statistical Analysis, Lean Six Sigma, Process Mapping, Correlation Analysis, Data Collection, Regression Analysis, Process Improvement, Quality Improvement, Business Process, Graphing
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Network Troubleshooting, Display Devices, Cloud Computing Architecture, Networking Hardware, Virtual Machines, Dynamic Host Configuration Protocol (DHCP), Cloud Computing, Firewall, Mobile Security, USB, Computer Networking, Network Routers, Network Infrastructure, Network Switches, Cloud Security, Network Protocols, System Configuration, System Support, End User Training and Support
Intermediate · Specialization · 3 - 6 Months

University of Cape Town
Skills you'll gain: Lifelong Learning, Family Support, Disabilities, Working With Children, Caregiving, Training Programs, Human Learning, Patient Education and Support, Special Education, Child Development, Advocacy, Curriculum Planning, Care Coordination, Instructional Strategies
Beginner · Course · 1 - 4 Weeks

Columbia University
Skills you'll gain: Financial Market, Securities (Finance), Derivatives, Financial Systems, Actuarial Science, Mathematical Modeling, Applied Mathematics, Financial Trading, Capital Markets, Financial Services, Securities Trading, Futures Exchange, Equities, Finance, Financial Modeling, Market Liquidity, Risk Modeling, Probability, Risk Management, Portfolio Management
Intermediate · Course · 1 - 3 Months

University of Washington
Skills you'll gain: Negotiation, Event Planning, Business Correspondence, Business Writing, Business Communication, Verbal Communication Skills, Planning, Proposal Development, Decision Making, Customer Complaint Resolution
Intermediate · Course · 1 - 4 Weeks

Politecnico di Milano
Skills you'll gain: Ancient History, Architectural Design, Civil and Architectural Engineering, Social Studies, Architecture and Construction, World History, Physical Science, Cultural Diversity
Beginner · Course · 1 - 3 Months
Wesleyan University
Skills you'll gain: Psychological Evaluations, Mental Health Diseases and Disorders, Clinical Psychology, Cultural Diversity, Psychotherapy, Mental Health, Psychology, Cognitive Behavioral Therapy, Mental Health Therapies, Interpersonal Communications, Clinical Assessment, Social Determinants Of Health
Beginner · Course · 1 - 3 Months

Imperial College London
Skills you'll gain: Infectious Diseases, Epidemiology, Public Health and Disease Prevention, Public Health, Health Disparities, Cardiology, Social Determinants Of Health, Chronic Diseases, Microbiology, Health Care, Community Health, Health Systems, Socioeconomics, Preventative Care, Health Policy, Health Education, Health Assessment, Public Policies, Trend Analysis, Immunology
Beginner · Specialization · 1 - 3 Months

Coursera
Skills you'll gain: Project Management Software, Project Management, Project Coordination, Workflow Management, Timelines, Organizational Skills, Collaborative Software, Project Planning, Team Management, User Accounts
Beginner · Guided Project · Less Than 2 Hours

University of Michigan
Skills you'll gain: Case Studies, Manufacturing Processes, Digital Transformation, IT Infrastructure, Manufacturing and Production, Business Transformation, Technology Strategies, Business Technologies, Information Technology, Emerging Technologies, Technology Roadmaps, System Implementation, Strategic Partnership, Cost Benefit Analysis, Business Valuation
Build toward a degree
Beginner · Course · 1 - 4 Weeks