IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Duke University
Skills you'll gain: Debugging, Software Testing, Program Development, Pseudocode, Simulations, Computer Programming, Algorithms, C (Programming Language), Command-Line Interface
Beginner · Course · 1 - 4 Weeks
University of Michigan
Skills you'll gain: Data Analysis, Analytical Skills, Experimentation, Critical Thinking, Research Design, Behavioral Economics, Decision Making, Regression Analysis, Statistical Inference, Probability, Correlation Analysis, Adaptability
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Content Management Systems, Web Content, Blogs, Branding, Web Design, Event Management, Editing, Brand Awareness, Web Design and Development, User Accounts, Public Relations, Digital Marketing
Beginner · Guided Project · Less Than 2 Hours

Johns Hopkins University
Skills you'll gain: Business Ethics, Leadership and Management, Organizational Strategy, Project Management, Leadership Studies, Influencing, Team Management, Conflict Management, Employee Coaching, Strategic Thinking, Team Building, Decision Making, Coaching, Relationship Building, Communication, Business Communication, Active Listening
Mixed · Course · 1 - 4 Weeks

Amazon Web Services
Skills you'll gain: Amazon Web Services, Web Applications, Cloud Services, Amazon Elastic Compute Cloud, Information Technology, Cloud Computing, Public Cloud, IT Infrastructure, Amazon S3, General Networking, Network Security, Web Servers, Operating Systems, Servers, HTML and CSS, Virtualization, Data Centers, Computer Hardware, Data Analysis, Project Management
Beginner · Course · 1 - 4 Weeks
University of Illinois Urbana-Champaign
Skills you'll gain: Financial Auditing, Auditing, Auditors Report, Generally Accepted Auditing Standards, Audit Planning, External Auditing, Certified Public Accountant, Financial Reporting, Quality Assessment, Ethical Standards And Conduct, Financial Statements, Risk Analysis
Build toward a degree
Intermediate · Course · 1 - 3 Months

École Nationale des Ponts et Chaussées
Skills you'll gain: Lean Manufacturing, Lean Methodologies, Business Transformation, Continuous Improvement Process, Process Improvement, Manufacturing Operations, Service Improvement, Operational Efficiency, Process Analysis, Value Engineering, Waste Minimization, Competitive Intelligence, Business Technologies, Quality Control
Beginner · Course · 1 - 4 Weeks

University of California, Davis
Skills you'll gain: Market Research, Proposal Writing, Research Methodologies, Market Analysis, Business Research, Data Collection, Quantitative Research, Business Writing, Sampling (Statistics), Survey Creation, Qualitative Research, Request for Proposal, Client Services, Professional Networking
Intermediate · Course · 1 - 4 Weeks

Salesforce
Skills you'll gain: Sales Pipelines, Sales Process, Sales Operations, Order Management, Sales Management, Sales Support, Closing (Sales), Salesforce, Request For Quotation (RFQ), Sales Enablement, Product Knowledge, Contract Management, Kanban Principles
Beginner · Course · 1 - 4 Weeks

Berklee
Skills you'll gain: Music History, Intellectual Property, Music, Business Management, Business, Team Building, Entrepreneurship, Contract Negotiation, Regulation and Legal Compliance, Digital Transformation
Mixed · Course · 1 - 4 Weeks

Universiteit Leiden
Skills you'll gain: Anatomy, Patient Evaluation, Diagnostic Tests, Pathology, Medical Imaging, Microbiology, Diagnostic Radiology, Obstetrics And Gynecology, Surgery, Physiology, Cell Biology, Endocrinology
Mixed · Course · 1 - 3 Months

University of Maryland, College Park
Skills you'll gain: Fundraising, Business Management, Organizational Strategy, Event Management, Governance, Stakeholder Engagement, Business Planning, Marketing, Strategic Marketing, Planning, Business Marketing, Performing Arts, Growth Strategies
Beginner · Course · 1 - 3 Months