IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

University of California, Davis
Skills you'll gain: Network Analysis, Social Network Analysis, Data Wrangling, Natural Language Processing, Web Scraping, Data Cleansing, Social Sciences, Data Ethics, Databases, Artificial Intelligence, Research, Social Media Analytics, Simulations, Text Mining, Big Data, Applied Machine Learning, Systems Thinking, Data Preprocessing, Data Science, Agentic systems
★ 4.6 (1.3K) · Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Computer Systems, Business Software, Operating Systems, Generative AI, Business Systems, Cybersecurity, Enterprise Security, System Software, Cyber Attacks, Servers, Security Awareness, Computer Hardware, Data Storage, Patch Management, File Management, digital literacy
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Compensation Strategy, Training Programs, Compensation Management, Employee Onboarding, Employee Engagement, Employee Training, Workforce Development, Talent Recruitment, Performance Appraisal, Compensation Analysis, Talent Acquisition, Training and Development, Drive Engagement, Recruitment Strategies, Employee Performance Management, Human Resources Management and Planning, Human Resource Strategy, Workforce Planning, Human Resources, Performance Management
Beginner · Specialization · 1 - 3 Months

Kennesaw State University
Skills you'll gain: Network Security, Incident Response, Network Administration, Vulnerability Management, Cybersecurity, Contingency Planning, Cyber Governance, Cyber Attacks, Disaster Recovery, Cyber Security Policies, Security Management, Firewall, Business Continuity Planning, Computer Security Incident Management, Network Monitoring, Incident Management, General Networking, Cyber Security Strategy, Crisis Management, Risk Management
★ 4.7 (1.4K) · Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Bookkeeping, Ledgers (Accounting), Financial Controls, Auditing, Accounting, General Ledger, General Accounting, Financial Analysis, Investigation, Verification And Validation, Internal Controls, Financial Reporting, Journals
Intermediate · Course · 1 - 4 Weeks

University of Geneva
Skills you'll gain: Precision Medicine, Medical Science and Research, Data Ethics, Healthcare Ethics, Pharmacology, Health Informatics, Bioinformatics, Clinical Research, Biomedical Technology, Primary Care, Biotechnology, Clinical Research Ethics, General Medicine, Oncology, Pharmaceuticals, Health Policy, Pharmacotherapy, Molecular Biology, Diagnostic Tests, Patient Education And Counseling
★ 4.5 (417) · Intermediate · Course · 1 - 3 Months

Fortinet, Inc.
Skills you'll gain: Firewall, Network Support, Virtual Private Networks (VPN), Network Troubleshooting, Network Routing, Network Security, Routing Protocols, Intrusion Detection and Prevention, Authentications, Network Monitoring, Event Monitoring, Lightweight Directory Access Protocols, Technical Support and Services, Remote Access Systems, Network Administration, Security Engineering, Application Security, Cybersecurity, Computer Security, Cyber Security Strategy
★ 4.6 (140) · Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Prometheus (Software), Grafana, System Monitoring, Dashboard Creation, Site Reliability Engineering, Kibana, Devops Tools, Performance Metric, DevOps, Continuous Monitoring, Performance Measurement, Systems Administration, Interactive Data Visualization, Data Visualization, Query Languages, Real Time Data, Scalability, Docker (Software)
Beginner · Course · 1 - 3 Months

Politecnico di Milano
Skills you'll gain: Blended Learning, Pedagogy, Large Language Modeling, Teaching, Digital pedagogy, LLM Application, Instructional Design, Instructional and Curriculum Design, Student Engagement, Learning Strategies, Education Software and Technology, Interactive Learning, Lesson Planning, Educational Materials, AI Personalization, Innovation, Student-Centred Learning, Curriculum Planning, Differentiated Instruction, Artificial Intelligence
★ 4.9 (889) · Beginner · Specialization · 3 - 6 Months

Johns Hopkins University
Skills you'll gain: Statistical Hypothesis Testing, Sampling (Statistics), Regression Analysis, Bayesian Statistics, Statistical Analysis, Probability & Statistics, Statistical Inference, Statistical Methods, Statistical Modeling, Linear Algebra, Probability, Probability Distribution, R Programming, Biostatistics, Data Analysis, Data Science, Statistics, Mathematical Modeling, Analysis, Data Modeling
★ 4.4 (799) · Advanced · Specialization · 3 - 6 Months

Coursera
Skills you'll gain: Price Negotiation, Selling Techniques, General Sales Practices, Negotiation, Sales, Specialized Sales, Influencing, Oral Expression, Verbal Communication Skills
Intermediate · Course · 1 - 4 Weeks

Edureka
Beginner · Course · 1 - 4 Weeks