• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Service Design

Service Design Courses

Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

Popular Service Design Courses and Certifications


  • Status: New
    New
    Status: Free Trial
    Free Trial
    E

    EDUCBA

    HR Training and Talent Management

    Skills you'll gain: Succession Planning, Talent Recruitment, Talent Acquisition, Performance Appraisal, Employee Onboarding, Full Cycle Recruitment, Recruitment Strategies, Workforce Planning, Human Resource Strategy, Human Resources Management and Planning, Performance Review, Strategic Planning, Organizational Strategy, Human Resources, Job Analysis, Strategic Leadership, Performance Measurement, Business Planning, Performance Management, Recruitment

    Beginner · Specialization · 3 - 6 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    E

    EDUCBA

    Software Cost and Effort Estimation Techniques

    Skills you'll gain: Project Estimation, Cost Estimation, Project Planning, Software Engineering, Software Development Methodologies, Risk Analysis, Dependency Analysis, Model Optimization, Verification And Validation, Software Development, Risk Management Framework, Requirements Analysis

    Mixed · Course · 1 - 3 Months

  • Status: Preview
    Preview
    U

    University of London

    Get Interactive: Practical Teaching with Technology

    Skills you'll gain: Education Software and Technology, Collaborative Software, Learning Management Systems, Collaboration, Digital pedagogy, Discussion Facilitation, Test Tools

    4.8
    Rating, 4.8 out of 5 stars
    ·
    1.7K reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    M

    Microsoft

    Introduction to Microsoft Dynamics 365

    Skills you'll gain: Customer Engagement, Sales Pipelines, Power BI, Customer Relationship Management (CRM) Software, Lead Generation, Customer Insights, Resource Allocation, Resource Planning, Scheduling, Customer Relationship Management, Sales Process, Sales Management, Sales Operations, Microsoft Teams, Order Management, Customer Service, Marketing, Marketing Automation, Prospecting and Qualification, Business Reporting

    4.5
    Rating, 4.5 out of 5 stars
    ·
    86 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    I

    Imperial College London

    Epidemiology for Public Health

    Skills you'll gain: Epidemiology, Diagnostic Tests, Clinical Trials, Research Design, Public Health and Disease Prevention, Clinical Research, Public Health, Preventative Care, Data Collection, Research Methodologies, Program Evaluation, Health Assessment, Science and Research, Research, Risk Analysis, Quantitative Research, Correlation Analysis, Medical Science and Research, Health Policy, Statistical Analysis

    4.8
    Rating, 4.8 out of 5 stars
    ·
    1.3K reviews

    Beginner · Specialization · 1 - 3 Months

  • Status: New
    New
    Status: Preview
    Preview
    N

    Neal Davis

    AWS Machine Learning Engineer Associate Exam Prep

    Skills you'll gain: Model Deployment, AWS SageMaker, Amazon Bedrock, MLOps (Machine Learning Operations), Amazon Web Services, Cloud Deployment, Data Preprocessing, Model Evaluation, Amazon S3, Generative AI, Data Storage, Generative Model Architectures, Data Storage Technologies, Model Training, Feature Engineering, Exploratory Data Analysis, Applied Machine Learning, Machine Learning, Amazon Redshift, Cloud Engineering

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    K

    Kennesaw State University

    Career Discovery

    Skills you'll gain: Professional Networking, LinkedIn, Mentorship, Professional Development, Interviewing Skills, Trustworthiness, Social Media, Rapport Building, Relationship Building, Social Media Strategy, Social Media Content, Planning, Professionalism, Strategic Communication, Communication, Habit Formation, Market Opportunities, Leadership, Lifelong Learning, Goal Setting

    4.6
    Rating, 4.6 out of 5 stars
    ·
    1.7K reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    J

    John Wiley & Sons

    Secure Software Lifecycle: From Requirements to Maintenance

    Skills you'll gain: Application Security, DevSecOps, Secure Coding, Security Testing, Software Development Life Cycle, Threat Modeling, Continuous Monitoring, Security Requirements Analysis, Continuous Deployment, Security Controls, CI/CD, Program Development, Computer Security, System Monitoring, Security Awareness, Vulnerability Assessments, Product Lifecycle Management, Computer Programming

    Intermediate · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    C

    Coursera

    Professional HRM Mastery

    Skills you'll gain: Succession Planning, Performance Appraisal, Responsible AI, Human Resource Strategy, Culture Transformation, Intercultural Competence, Applicant Tracking Systems, Performance Review, Strategic Leadership, Employee Engagement, Business Transformation, Conflict Management, Employee Retention, Compensation Management, Performance Management, Generative AI, Employee Onboarding, Recruitment, Change Management, Data-Driven Decision-Making

    4.5
    Rating, 4.5 out of 5 stars
    ·
    1K reviews

    Intermediate · Specialization · 3 - 6 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    C

    Coursera

    Automation & AI Integration

    Skills you'll gain: Process Mapping, Workflow Management, Business Workflow Analysis, Process Optimization, Process Analysis, Generative AI, Scripting, Return On Investment, AI Workflows, Slack (Software), Scripting Languages, Automation, Performance Measurement, Project Management Software, Business Process Automation, Performance Reporting, AI Integrations, Management Reporting, Project Management, Problem Solving

    Beginner · Course · 3 - 6 Months

  • Status: Preview
    Preview
    I

    Institut Mines-Télécom

    5G Network Fundamentals

    Skills you'll gain: Wireless Networks, Network Architecture, Software-Defined Networking, Network Planning And Design, Virtual Networking, Network Security, Service Oriented Architecture, Emerging Technologies, Network Protocols, Telecommunications, Mobile Security, Interoperability, Digital Communications, Authentications, Encryption, Authorization (Computing)

    4.6
    Rating, 4.6 out of 5 stars
    ·
    118 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    D

    Dartmouth College

    Organizing for Digital Transformation

    Skills you'll gain: Digital Transformation, Business Transformation, Business Modeling, Technology Strategies, Organizational Development, Organizational Change, AI Enablement, Organizational Strategy, Data Strategy, Organizational Structure, Organizational Effectiveness, Performance Metric, Performance Measurement, AI Product Strategy, Business Metrics, Business Leadership, Analytics, Infrastructure Architecture, Gap Analysis, Data-Driven Decision-Making

    Beginner · Course · 1 - 4 Weeks

1…144145146…834

In summary, here are 10 of our most popular service design courses

  • HR Training and Talent Management: EDUCBA
  • Software Cost and Effort Estimation Techniques: EDUCBA
  • Get Interactive: Practical Teaching with Technology: University of London
  • Introduction to Microsoft Dynamics 365: Microsoft
  • Epidemiology for Public Health: Imperial College London
  • AWS Machine Learning Engineer Associate Exam Prep: Neal Davis
  • Career Discovery: Kennesaw State University
  • Secure Software Lifecycle: From Requirements to Maintenance: John Wiley & Sons
  • Professional HRM Mastery: Coursera
  • Automation & AI Integration: Coursera

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications
  • Share your Coursera learning story

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Udemy

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok