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Service Design Courses

Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.


Popular Service Design Courses and Certifications


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    Microsoft

    Advanced Customer Relationship Management

    Skills you'll gain: Customer Relationship Management (CRM) Software, Relationship Building, Consultative Approaches, Solution Selling, Customer Insights

    Advanced · Course · 1 - 4 Weeks

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    Coursera

    Automate, Analyze, and Evaluate ML Experiments

    Skills you'll gain: MLOps (Machine Learning Operations), Model Evaluation, Key Performance Indicators (KPIs), Business Metrics, Performance Analysis, Performance Measurement, Responsible AI, Test Execution Engine, Performance Metric, Test Automation, Feature Engineering, Verification And Validation, Content Performance Analysis, Machine Learning, Data Ethics, Quality Assessment, Gap Analysis, Cost Benefit Analysis, Research Design, Quantitative Research

    Intermediate · Course · 1 - 4 Weeks

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    Coursera

    Process Real-Time Data with Spark Streams

    Skills you'll gain: Apache Kafka, Real Time Data, Apache Spark, Data Pipelines, PySpark, Scalability, Data-Driven Decision-Making, Fraud detection, Data Processing, Data Persistence, Event Monitoring, Data Transformation, JSON, Event Management

    Intermediate · Course · 1 - 4 Weeks

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    Amazon Web Services

    Salesforce on AWS - Basics to Business Innovation (Italiano)

    Skills you'll gain: Customer experience improvement, Operational Efficiency, Salesforce, Operational Excellence, Business, Case Studies, Cloud-Based Integration, Amazon Web Services, Systems Integration, Business Solutions, Business Transformation

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
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    G

    Google Cloud

    Generative AI Leader

    Skills you'll gain: Prompt Engineering, Generative AI Agents, Retrieval-Augmented Generation, Google Gemini, Responsible AI, Generative AI, Google Workspace, Google Cloud Platform, Gemini, AI Product Strategy, AI Enablement, AI Workflows, Productivity Software, AI Security, Unstructured Data, Tool Calling, Data Literacy, Artificial Intelligence, Cloud Computing, Collaboration

    4.7
    Rating, 4.7 out of 5 stars
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    880 reviews

    Beginner · Professional Certificate · 3 - 6 Months

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    Logical Operations

    Advanced Python: Data Science, Testing, and Distribution

    Skills you'll gain: Data Cleansing, Data Preprocessing, Unit Testing, Package and Software Management, Python Programming, Data Science, Computer Programming, Debugging, Scripting, Software Development, Machine Learning, Database Application, Object Oriented Programming (OOP), Regression Analysis, Programming Principles, Scripting Languages, Databases, Object Oriented Design, Relational Databases, User Interface (UI) Design

    Mixed · Course · 1 - 4 Weeks

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    Coursera

    Build, Evaluate, and Perfect Marketing Dashboards

    Skills you'll gain: Dashboard, Data Storytelling, Data Presentation, Marketing Analytics, Marketing Effectiveness, Key Performance Indicators (KPIs), Data Visualization, Google Analytics, Performance Reporting, Consumer Behaviour, Business Reporting, Stakeholder Engagement, Performance Metric, Data Integration, Decision Making

    Beginner · Course · 1 - 4 Weeks

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    Pontificia Universidad Católica del Perú

    Diseñar con Conciencia: Innovación Artesanal desde los Saberes Ancestrales

    Skills you'll gain: Design Thinking, Research and Design, Sustainable Development, Innovation, Ethical Standards And Conduct, Cultural Sensitivity, Creativity, Sustainability Standards, Cultural Diversity, Community Development, Collaboration

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
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    D

    Duke University

    AI Product Management

    Skills you'll gain: Deep Learning, MLOps (Machine Learning Operations), Responsible AI, Model Evaluation, Data Ethics, Data Management, Project Management Life Cycle, Unsupervised Learning, Human Computer Interaction, User Experience Design, Classification And Regression Tree (CART), Data Quality, Model Deployment, Data Preprocessing, Human Centered Design, Machine Learning, Project Management, Product Management, Product Design, Data Science

    4.7
    Rating, 4.7 out of 5 stars
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    1K reviews

    Beginner · Specialization · 3 - 6 Months

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    Coursera

    AI-First Test Automation with Functionize Essentials

    Skills you'll gain: Test Automation, Continuous Integration, CI/CD, AI Orchestration, Software Quality Assurance, Maintainability, Quality Assurance, Automation, Verification And Validation, User Interface (UI), Natural Language Processing, Scalability

    Beginner · Course · 1 - 4 Weeks

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    Coursera

    Search Engine Optimization and Content Strategy

    Skills you'll gain: Keyword Research, Search Engine Optimization, Web Analytics and SEO, Search Engine Marketing, Research, Competitive Intelligence, Digital Marketing, Content Creation, Content Performance Analysis, Data-Driven Decision-Making, ChatGPT, Content Strategy, Content Marketing, Marketing Analytics, Digital Content, Web Analytics, AI Enablement, Generative AI, Content Management, Analytics

    Intermediate · Specialization · 1 - 3 Months

  • Status: Free Trial
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    University of Illinois Urbana-Champaign

    Innovation: From Creativity to Entrepreneurship

    Skills you'll gain: Entrepreneurship, Strategic Decision-Making, Innovation, Creativity, Team Management, Creative Problem-Solving, Ideation, Technology Strategies, Creative Thinking, Business Modeling, Strategic Thinking, Value Propositions, Collaboration, Business Planning, Strategic Planning, New Product Development, Cognitive flexibility, Entrepreneurial Finance, Open Mindset, Leadership

    Build toward a degree

    4.8
    Rating, 4.8 out of 5 stars
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    3.8K reviews

    Beginner · Specialization · 3 - 6 Months

Searches related to service design

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服務模式的體驗、設計與創新:從痛點到賣點 (experience, design, and innovation of service models: from pain points to selling points)
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In summary, here are 10 of our most popular service design courses

  • Advanced Customer Relationship Management: Microsoft
  • Automate, Analyze, and Evaluate ML Experiments: Coursera
  • Process Real-Time Data with Spark Streams: Coursera
  • Salesforce on AWS - Basics to Business Innovation (Italiano): Amazon Web Services
  • Generative AI Leader: Google Cloud
  • Advanced Python: Data Science, Testing, and Distribution: Logical Operations
  • Build, Evaluate, and Perfect Marketing Dashboards: Coursera
  • Diseñar con Conciencia: Innovación Artesanal desde los Saberes Ancestrales: Pontificia Universidad Católica del Perú
  • AI Product Management: Duke University
  • AI-First Test Automation with Functionize Essentials: Coursera

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