IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

University of Virginia
Skills you'll gain: IT Management, Technology Strategies, Information Technology Architecture, Information Technology, Business Strategy, Cyber Risk, Cyber Security Strategy, Design Thinking, Process Design, AI Enablement, Large Language Modeling, Threat Management, LLM Application, Cybersecurity, Business Modeling, Agile Methodology, Project Portfolio Management, Technical Communication
Beginner · Course · 1 - 4 Weeks

University of Copenhagen
Skills you'll gain: Data Literacy, digital literacy, Data Ethics, Journalism, Artificial Intelligence, Data Sharing, AI literacy, Big Data, Law, Regulation, and Compliance, Data Processing, Data Collection, Social Impact, Machine Learning, Algorithms
Beginner · Course · 1 - 4 Weeks
Skills you'll gain: Management Training And Development, Performance Management, Team Management, Performance Appraisal, Independent Thinking, Self-Awareness
Beginner · Course · 1 - 4 Weeks

Goodwill Industries International
Skills you'll gain: Constructive Feedback, Coaching, Virtual Teams, Professional Development, Talent Pipelining, Telecommuting, Drive Engagement, Project Closure, Project Design, Professional Networking, Adaptability, Stakeholder Engagement, Fundraising and Crowdsourcing, Workforce Development, Strategic Partnership, Project Implementation, Technology Strategies, Emerging Technologies, Relationship Building, Presentations
Beginner · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Data Literacy, Data Visualization, Research Design, Data Presentation, Descriptive Statistics, Analytics, Descriptive Analytics, Research Methodologies, Analysis, Statistics, Quantitative Research, Statistical Methods
Beginner · Course · 1 - 4 Weeks

L&T EduTech
Skills you'll gain: Building Codes, Engineering Analysis, Engineering Calculations, Structural Engineering, Simulation and Simulation Software, Finite Element Methods, Construction Engineering, Mathematical Software, Civil Engineering, Engineering Practices, Structural Analysis, Construction, Engineering Design Process, Laboratory Testing
Intermediate · Course · 1 - 4 Weeks

AI Business School
Skills you'll gain: Agentic Workflows, Prompt Engineering, Agentic systems, AI Workflows, Prompt Engineering Tools, Generative AI, AI literacy, Sales, Sales Enablement, Large Language Modeling, ChatGPT, Generative AI Agents, AI Enablement, AI Personalization, Productivity, LLM Application, Innovation, Operational Efficiency, Artificial Intelligence, Ideation
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Threat Modeling, Vulnerability Assessments, Vulnerability Scanning, Business Continuity Planning, Business Continuity, Risk Analysis, Risk Management Framework, Vulnerability Management, Threat Management, Cyber Security Assessment, Cyber Risk, Risk Management, Contingency Planning, Business Risk Management, Risk Mitigation
Intermediate · Course · 1 - 4 Weeks

Akamai Technologies, Inc.
Skills you'll gain: Endpoint Security, Incident Response, Network Security, Vulnerability Scanning, Computer Security Incident Management, Security Management, Incident Management, Penetration Testing, Cybersecurity, Authentications, Cyber Attacks, Security Controls, Vulnerability Assessments, Encryption, Firewall, Threat Management, User Accounts, Identity and Access Management, Mobile Security, Risk Management
Beginner · Course · 1 - 3 Months

Skills you'll gain: Interactive Learning, Education Software and Technology, End User Training and Support
Beginner · Guided Project · Less Than 2 Hours
University of Minnesota
Skills you'll gain: Cybersecurity, Cyber Attacks, Cloud Computing, Cyber Security Strategy, Cloud Services, IT Management, Information Technology, Technology Solutions, Technology Strategies, IT Infrastructure, Data Security, Technical Management, Information Systems, Emerging Technologies, Innovation, Business Transformation, Blockchain
Beginner · Course · 1 - 3 Months

Knowledge Accelerators
Skills you'll gain: Customer Service, Problem Solving, Customer Support, Telephone Skills, Greeting Customers, Service Level, Client Support, Help Desk Support, Operations Support Systems, Customer and Client Support, Service Management, Personal Attributes, Critical Thinking and Problem Solving, Technical Support and Services, Communication, Customer Complaint Resolution, Empathy, Customer Engagement, Customer experience improvement, Process Management
Beginner · Course · 1 - 3 Months