IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Coursera
Skills you'll gain: Hypertext Markup Language (HTML), Front-End Web Development, HTML and CSS, Web Language, Web Design and Development, Web Development, Web Development Tools, Web Content, Integrated Development Environments
Beginner · Guided Project · Less Than 2 Hours

University of California, Irvine
Skills you'll gain: Negotiation, Emotional Intelligence, Relationship Building, Conflict Management, Empowerment, Influencing, General Sales Practices, Planning, Adaptability
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: People Analytics, Microsoft Excel, Human Resource Strategy, Excel Formulas, Dashboard, Human Resources, Payroll Systems, Payroll, Workforce Planning, Performance Reporting, Payroll Processing, Spreadsheet Software, Employee Engagement, Workforce Management, Compensation Analysis, Performance Analysis, Employee Retention, Data Visualization, Data-Driven Decision-Making
Mixed · Course · 1 - 3 Months

Rice University
Skills you'll gain: Proposal Writing, Oral Expression, Presentations, Technical Communication, Verbal Communication Skills, Executive Presence, Business Writing, Public Speaking, Infographics, Business Communication, Corporate Communications, Interactive Data Visualization, Concision, Strategic Communication, Crisis Management, Persuasive Communication, Interpersonal Communications, Technical Writing, Electronic Media, Writing
Beginner · Specialization · 3 - 6 Months

University of California San Diego
Skills you'll gain: Unit Testing, Data Structures, Java, Java Programming, Software Testing, Program Development, Performance Tuning, Algorithms, Performance Testing, Object Oriented Programming (OOP), Theoretical Computer Science
Intermediate · Course · 1 - 3 Months

Kennesaw State University
Skills you'll gain: Digital Transformation, Business Transformation, Business Economics, Technology Strategies, Business Strategy, Strategic Thinking, Market Dynamics, Economics, Competitive Analysis, Company, Product, and Service Knowledge, Scalability
Mixed · Course · 1 - 4 Weeks

The Pennsylvania State University
Skills you'll gain: Food and Beverage, Nutrition and Diet, Sustainable Development, Manufacturing and Production, Market Dynamics, Business Economics, Biotechnology, Production Management, Land Management, Environmental Management Systems, Preventative Care, Climate Change Mitigation, Infection Control, Molecular, Cellular, and Microbiology
Mixed · Course · 1 - 3 Months

Coursera
Skills you'll gain: Solution Sales Engineering, Sales Presentation, Solution Selling, B2B Sales, Sales Presentations, Stakeholder Communications, Risk Mitigation, Consultative Selling, Proposal Development, Enterprise Sales, Selling Techniques, Business Risk Management, Sales Strategy, Stakeholder Engagement, Risk Analysis, Key Performance Indicators (KPIs), General Sales Practices, Proposal Writing, Problem Solving, Value-Based Care
Intermediate · Course · 1 - 3 Months

University of Arizona
Skills you'll gain: Operating Budget, Financial Analysis, Budgeting, Variance Analysis, Capital Budgeting, Budget Management, Fiscal Management, Capital Expenditure, Revenue Cycle Management, Cost Accounting, Management Accounting, Value-Based Care, Gift Accounting, Managed Care, Insurance, Accounting, Health Care Administration, Healthcare Industry Knowledge, Finance, Health Care
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Customer Engagement, Canva (Software), Selling Techniques, Video Production, Promotional Materials, Copywriting, Promotional Strategies, Social Media Content, Driving engagement, Multimedia, Product Promotion, Marketing, Social Media Marketing, Value Propositions, Content Creation, Animations
Beginner · Guided Project · Less Than 2 Hours

Michigan State University
Skills you'll gain: Peer Review, Writing and Editing, Editing, Storytelling
Mixed · Course · 1 - 3 Months

Edureka
Skills you'll gain: Zero Trust Network Access, Identity and Access Management, Multi-Factor Authentication, Role-Based Access Control (RBAC), Security Controls, NIST 800-53, Network Architecture, Open Web Application Security Project (OWASP), Cyber Security Policies, Health Insurance Portability And Accountability Act (HIPAA) Compliance, Cyber Threat Intelligence, Network Planning And Design, Cloud Computing, Security Strategy, Cyber Operations, Network Monitoring, Public Key Infrastructure, Hybrid Cloud Computing, Virtual Private Networks (VPN), Linux
Beginner · Course · 1 - 3 Months