
Skills you'll gain: Desktop Support, Operating Systems, Operating System Administration, Help Desk Support, Technical Support, System Support, Computer Systems, Technical Support and Services, Remote Access Systems, Debugging, Issue Tracking, Microsoft Windows, Performance Tuning, Software Installation, Patch Management, Microsoft Office
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Plant Operations and Management, Process Engineering, Cost Management, Process Improvement, Project Management, Budget Management, Engineering Management, Process Design, Project Coordination, Operational Efficiency, Process Analysis, Process Optimization, Budgeting, Engineering Design Process, Process Management, Process Improvement and Optimization, Process Modeling, Occupational Safety And Health, Project Planning, Operational Excellence
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Devops Tools, Cloud-Native Computing, System Monitoring, Application Performance Management, DevOps, CI/CD, Cloud Management, Data Governance, Transaction Processing, Continuous Monitoring, AI Integrations, Multi-Cloud, Hybrid Cloud Computing, Role-Based Access Control (RBAC), Dependency Analysis, Cloud Deployment, Real Time Data, Software Visualization
Intermediate · Course · 1 - 4 Weeks

Fundação Instituto de Administração
Skills you'll gain: Rapport Building, Relationship Building, Agile Methodology, Customer Success Management, Customer Engagement, Customer Relationship Building, Customer Analysis, Journey Mapping, Customer Insights, Customer experience improvement, Relationship Management, Process Design, Value Propositions, Solution Delivery, Interpersonal Communications, Cross-Functional Collaboration, Key Performance Indicators (KPIs), Experience Design, Product Lifecycle Management, Product Management
Beginner · Course · 1 - 4 Weeks

Banco Interamericano de Desarrollo
Skills you'll gain: Risk Analysis, Risk Management, Risk Modeling, Hazard Analysis, Project Risk Management, Governance, Failure Analysis, Risk Mitigation, Governance Risk Management and Compliance, Risk Management Framework, Feasibility Studies, Mitigation, Analysis, Crisis Management, Key Performance Indicators (KPIs), Failure Mode And Effects Analysis, Disaster Recovery, Performance Metric, Climate Change Adaptation, Vulnerability Assessments
Advanced · Specialization · 1 - 3 Months

Skills you'll gain: Sprint Retrospectives, Collaborative Software, Continuous Improvement Process, Stakeholder Engagement, Process Improvement, Process Mapping, Project Documentation, Discussion Facilitation, Meeting Facilitation, Project Management, Stakeholder Analysis, Agile Software Development
Intermediate · Guided Project · Less Than 2 Hours

Simplilearn
Skills you'll gain: Object Oriented Programming (OOP), Programming Principles, Computational Thinking, Code Reusability, Python Programming, Computer Programming, Development Environment, Computational Logic, Integrated Development Environments, System Software, Software Installation, Functional Design
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Legal Risk, Contract Management, Contract Review, Risk Mitigation, Procurement, Request For Quotation (RFQ), Vendor Contracts, Purchasing, Technical Communication, Decision Making, Verification And Validation, Verbal Communication Skills, Case Studies, Strategic Decision-Making
Beginner · Course · 1 - 4 Weeks

Real Madrid Graduate School Universidad Europea
Skills you'll gain: Loyalty Programs, Marketing Analytics, Branding, Customer Engagement, Brand Management, Marketing, Marketing Strategy and Techniques, Digital Transformation, Social Media Strategy, Content Strategy, Strategic Partnership, Customer experience improvement, Customer Relationship Management, Personalized Service, Data Analysis, Technology Strategies, Innovation, Cross Platform Development, Artificial Intelligence, Ethical Standards And Conduct
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: AI Personalization, Customer Engagement, Data-Driven Decision-Making, Customer experience strategy (CX), Customer Service, Customer experience improvement, Customer Communications Management, Journey Mapping, Personalized Campaigns, AI Enablement, Personalized Service, Customer Insights, Customer Retention, Business Analytics, User Feedback, Analytics, Artificial Intelligence, Generative AI, Predictive Analytics, Automation
Intermediate · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Data-Driven Decision-Making, Descriptive Statistics, Data Literacy, Data Analysis, Plot (Graphics), Probability Distribution, Statistical Software, Statistics, Statistical Visualization, R (Software), Data Visualization, Statistical Analysis, Probability, R Programming, Probability & Statistics, Statistical Programming, Descriptive Analytics, Statistical Hypothesis Testing, Data Manipulation, Histogram
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Customer experience improvement, Journey Mapping, Generative AI, Customer Insights, AI Personalization, Customer Analysis, ChatGPT, Customer experience strategy (CX), Data-Driven Marketing, Real Time Data, AI Integrations, Analysis, Design
Intermediate · Course · 1 - 4 Weeks