
Universidad Nacional Autónoma de México
Skills you'll gain: Spanish Language, Telephone Skills, Meeting Facilitation, Oral Expression, Business Correspondence, Outbound Calls, Verbal Communication Skills, Negotiation, Business Writing, Writing, Business Communication, Inbound Calls, Communication, Grammar, Communication Strategies, Active Listening, Vocabulary
★ 4.6 (10) · Intermediate · Course · 1 - 3 Months

Skills you'll gain: Non-Verbal Communication, Rapport Building, Constructive Feedback, Presentations, Public Speaking, Communication, Virtual Teams, Interpersonal Communications, Professionalism, Composure, Professional Development, Communication Strategies, Greeting Customers, Branding
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Advanced Analytics, Generative AI, Decision Intelligence, Data-Driven Marketing, Marketing Analytics, Analytics, Simulations, Applied Machine Learning, Operations Research, Analytical Skills, Model Optimization, Business Analytics, Risk Analysis, Process Optimization, Return On Investment, Machine Learning, Data Science, Reinforcement Learning, Business Strategy, Statistics
Advanced · Course · 3 - 6 Months

Skills you'll gain: Middleware, React Redux, React.js, Scalability, Application Programming Interface (API), Maintainability, Context Management, Frontend Performance
Intermediate · Course · 1 - 4 Weeks
Universidade de São Paulo
Skills you'll gain: Lead Generation, Sales Presentation, Selling Techniques, B2B Sales, Customer Analysis, General Sales Practices, Customer Insights, Sales Process, Sales Strategy, Sales, Customer Retention, Target Audience, Customer Success Management, Prospecting and Qualification, Marketing, Inside Sales, Customer Relationship Building, Marketing Strategies, Marketing Strategy and Techniques, Persona Development
★ 4.8 (452) · Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Presentations, Canva (Software), Typography, Target Audience, Data Visualization, Visual Storytelling, Communication Strategies, Data Storytelling, Visual Design, Graphic and Visual Design, Communication, Timelines, Style Guides, Graphic Design, Storytelling, Layout Design
Beginner · Course · 1 - 4 Weeks

Amazon Web Services
Skills you'll gain: Inbound Calls, Customer experience improvement, Outbound Calls, Security Controls, Operational Efficiency, Service Level
Beginner · Course · 1 - 4 Weeks

Meta
Skills you'll gain: Restful API, SQL, React Native, Database Management, Databases, Application Programming Interface (API), API Design, Relational Databases, Data Persistence, Mobile Development, Data Storage Technologies, Data Management, Application Development, Authentications
★ 4.8 (67) · Intermediate · Course · 1 - 3 Months

Skills you'll gain: Call Center Experience, Interviewing Skills, De-escalation Techniques, Customer Relationship Building, Customer Complaint Resolution, Customer Engagement, Customer Service, Problem Solving, Conflict Management, Inbound Calls, Telephone Skills, Professionalism, Verbal Communication Skills, Communication
★ 4.8 (65) · Beginner · Course · 1 - 4 Weeks

Alex Genadinik
Skills you'll gain: Lead Generation, Search Engine Optimization, Account Strategy, Keyword Research, Prospecting and Qualification, Sales Prospecting, Upselling, B2B Sales, Sales Strategy, Marketing Strategy and Techniques, Sales Process, Content Marketing, Demand Generation, Personalized Campaigns, Content Creation
Mixed · Course · 1 - 4 Weeks

Amazon Web Services
Skills you'll gain: Amazon Web Services, Call Center Experience, Customer experience improvement, Customer Service, Customer Communications Management, Inbound Calls, Cloud Management, Scalability, Telephone Skills, Network Routing, Real Time Data, Performance Analysis, Cost Reduction, Cost Control, Operational Efficiency, System Implementation
★ 4.6 (7) · Mixed · Course · 1 - 4 Weeks

University of Illinois Urbana-Champaign
Skills you'll gain: Memory Management, C++ (Programming Language)
Intermediate · Course · 1 - 3 Months