IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Prompt Engineering, Generative AI Agents, Responsible AI, Generative AI, Data Ethics, No-Code Development, ChatGPT, Workflow Management, Email Automation, Process Design, Business Process Automation, Customer Analysis, Prompt Patterns, Customer Data Management, Customer and Client Support, Customer Relationship Management (CRM) Software, Emotional Intelligence, Customer Success Management, OpenAI, Salesforce
Beginner · Specialization · 1 - 3 Months

Vanderbilt University
Skills you'll gain: Data Storytelling, Prompt Engineering, ChatGPT, Prompt Patterns, Excel Macros, Excel Formulas, Microsoft Excel, LLM Application, Productivity, OpenAI, Data Visualization, Data Analysis, Generative AI, Artificial Intelligence, Data Cleansing, Large Language Modeling, Data Integration, Data Transformation, Data Validation, Artificial Intelligence and Machine Learning (AI/ML)
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Agile Project Management, Backlogs, Agile Methodology, User Story, Sprint Planning, Agile Product Development, Product Roadmaps, Sprint Retrospectives, Kanban Principles, Coaching, Team Management, Organizational Change, Prioritization, Problem Solving, Influencing
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Linux, Scripting, Linux Administration, Linux Commands, Scripting Languages, Operating System Administration, Bash (Scripting Language), Shell Script, Unix Shell, Systems Administration, IT Automation, Software Installation, Command-Line Interface, Cloud Hosting, Object-Relational Mapping, YAML, Python Programming, Databases, File Transfer Protocol (FTP), Network Administration
Mixed · Course · 1 - 3 Months

Skills you'll gain: Embedded Software, Application Security, Embedded Systems, Software Design, DevSecOps, Internet Of Things, Security Testing, User Interface and User Experience (UI/UX) Design, Cybersecurity, Systems Architecture, IT Security Architecture, Development Environment, Cyber Security Strategy, Design Strategies, Software Architecture, CI/CD, Functional Testing, Open Source Technology
Beginner · Course · 3 - 6 Months

Skills you'll gain: MySQL, Database Management, Database Administration, Data Warehousing, Linux Commands, Data Integrity, Unit Testing, Algorithms, Software Versioning, Command-Line Interface, Software Visualization, Linux, Pseudocode, NoSQL, Collaborative Software, Django (Web Framework), Database Architecture and Administration, Computational Thinking, Test Driven Development (TDD), File Management
Beginner · Professional Certificate · 3 - 6 Months

Skills you'll gain: NoSQL, Data Warehousing, Extract, Transform, Load, SQL, Apache Hadoop, Data Security, Linux Commands, Data Migration, Database Design, Apache Kafka, Apache Airflow, Data Governance, MySQL, Database Administration, Apache Spark, Database Management, Bash (Scripting Language), Data Pipelines, Data Store, Data Architecture
Beginner · Professional Certificate · 3 - 6 Months

Imperial College London
Skills you'll gain: Linear Algebra, Dimensionality Reduction, NumPy, Regression Analysis, Calculus, Applied Mathematics, Probability & Statistics, Machine Learning Algorithms, Jupyter, Data Science, Advanced Mathematics, Statistics, Statistical Analysis, Artificial Neural Networks, Algorithms, Data Manipulation, Python Programming, Machine Learning, Derivatives
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Prompt Engineering, Prompt Patterns, ChatGPT, Generative AI, Responsible AI, HR Tech, Human Resources Management and Planning, Human Resources, Workforce Planning, Human Resource Strategy, Data Ethics, LLM Application, AI Product Strategy, Artificial Intelligence and Machine Learning (AI/ML), Artificial Intelligence, Deep Learning, Data-Driven Decision-Making, Employee Engagement, Recruitment, Machine Learning
Intermediate · Specialization · 1 - 3 Months

Skills you'll gain: Unsupervised Learning, Supervised Learning, Regression Analysis, Scikit Learn (Machine Learning Library), Applied Machine Learning, Predictive Modeling, Machine Learning Algorithms, Machine Learning, Dimensionality Reduction, Python Programming, Statistical Analysis, Classification And Regression Tree (CART), Feature Engineering
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Bash (Scripting Language), Shell Script, Linux Commands, Unix Shell, Linux, Scripting, Unix Commands, Command-Line Interface, Unix, Linux Servers, IT Automation, Debugging, Development Environment, System Configuration, Configuration Management, File Management
Mixed · Course · 1 - 4 Weeks

Multiple educators
Skills you'll gain: Incident Response, Network Security, Computer Security Incident Management, Cloud Computing Architecture, Penetration Testing, Cloud Services, Business Continuity, Disaster Recovery, Security Controls, Generative AI, Configuration Management, Governance, Cloud Security, Cloud Infrastructure, Cybersecurity, Data Storage, Peripheral Devices, Application Security, Information Technology, Cryptography
Beginner · Professional Certificate · 3 - 6 Months