• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Help Desk Support

Results for "help desk support"


  • C

    Coursera

    GenAI for Marketing Analysts: Innovate Marketing Strategies

    Skills you'll gain: Marketing Analytics, Content Performance Analysis, Data-Driven Marketing, Google Analytics, Campaign Management, Generative AI, Responsible AI, Customer Analysis, Marketing Automation, Performance Analysis, Customer Insights, Data Ethics, Artificial Intelligence

    ★ 4.7 (9) · Intermediate · Course · 1 - 4 Weeks

  • P

    Packt

    Project Management Professional Prep

    Skills you'll gain: Team Leadership, Risk Management, Team Performance Management, People Management, Risk Mitigation, Organizational Leadership, Performance Management, Project Risk Management, Stakeholder Analysis, Risk Analysis, Employee Performance Management, Smart Goals, Drive Engagement, Project Scoping, Agile Project Management, Compliance Management, Agile Software Development, Team Collaboration, Project Planning, Backlogs

    ★ 4.9 (8) · Beginner · Specialization · 1 - 3 Months

  • A

    Alex Genadinik

    Dealing With Angry Customers In Customer Service

    Skills you'll gain: Verbal Communication Skills, Customer Complaint Resolution, De-escalation Techniques, Customer Service, Communication, Customer Retention, Emotional Intelligence, Empathy & Emotional Intelligence, Customer Relationship Building, Service Recovery, Communication Strategies, Customer Support, Customer experience improvement, Conflict Management, Empathy

    Mixed · Course · 1 - 4 Weeks

  • C

    Coursera

    Create a Writing Rubric with Microsoft Word

    Skills you'll gain: Writing, Course Development, Developing Training Materials, Microsoft Office, Content Creation

    ★ 4.6 (19) · Beginner · Guided Project · Less Than 2 Hours

  • E

    Edureka

    Gen AI for Code Generation for Python

    Skills you'll gain: Generative AI, ChatGPT

    ★ 4.3 (19) · Beginner · Course · 1 - 4 Weeks

  • N

    National Taiwan University

    Pioneers of Medicine and Medical Breakthroughs in Taiwan

    Skills you'll gain: Nephrology, Dialysis, Critical Care, Intensive Care Medicine, Life Support, Public Health and Disease Prevention, Infectious Diseases, Bloodborne Pathogens, Epidemiology, Medical Equipment and Technology, Chronic Diseases, Infection Control, Public Health, Medical Science and Research, Preventative Care, Health Technology, Surgery, Immunology, Health Policy, Pharmacotherapy

    Intermediate · Course · 1 - 3 Months

  • L

    LearnQuest

    Scrum Master Certification Practice

    Skills you'll gain: Backlogs, Sprint Planning, Test Driven Development (TDD), Sprint Retrospectives, User Story, Scrum (Software Development), Kanban Principles, Agile Methodology, Solution Delivery, Test Planning, Application Deployment, Meeting Facilitation

    ★ 4.4 (22) · Beginner · Course · 1 - 4 Weeks

  • P

    Packt

    GitHub Actions Masterclass: From Beginner to Advanced

    Skills you'll gain: CI/CD, Continuous Integration, GitHub, Continuous Deployment, Git (Version Control System), Secure Coding, Development Environment, Code Reusability, Docker (Software), Automation, YAML, Application Security, Containerization, Event-Driven Programming

    Beginner · Course · 3 - 6 Months

  • M

    Microsoft

    Object Oriented Programming with C++

    Skills you'll gain: Memory Management, Development Testing, Programming Principles, Code Reusability, Generative AI

    Beginner · Course · 1 - 3 Months

  • C

    Coursera

    Financial Mastery with Oracle Hyperion

    Skills you'll gain: Budgeting, Financial Data, Financial Reporting, Accounting and Finance Software, Financial Forecasting, Consolidation, Financial Management, Forecasting, Operational Performance Management, Financial Analysis, Performance Measurement, Financial Planning, Dashboard, Case Studies

    Beginner · Course · 1 - 4 Weeks

  • P

    Packt

    Data Structures Using Python - An Introduction

    Skills you'll gain: Data Structures, Graph Theory, Network Model, Python Programming, Data Manipulation, Memory Management, Algorithms, Debugging

    Intermediate · Course · 1 - 3 Months

  • N

    National Academy of Sports Medicine

    Psychology of Weight Loss

    Skills you'll gain: Stress Management, Cognitive Behavioral Therapy, Nutrition and Diet, Resilience, Overcoming Obstacles, Mental and Behavioral Health, Health And Wellness Coaching, Psychology, Dealing With Ambiguity, Self-Discipline

    ★ 4.8 (6) · Beginner · Course · 1 - 4 Weeks

1…330331332…642

In summary, here are 10 of our most popular help desk support courses

  • GenAI for Marketing Analysts: Innovate Marketing Strategies: Coursera
  • Project Management Professional Prep: Packt
  • Dealing With Angry Customers In Customer Service: Alex Genadinik
  • Create a Writing Rubric with Microsoft Word: Coursera
  • Gen AI for Code Generation for Python: Edureka
  • Pioneers of Medicine and Medical Breakthroughs in Taiwan: National Taiwan University
  • Scrum Master Certification Practice: LearnQuest
  • GitHub Actions Masterclass: From Beginner to Advanced: Packt
  • Object Oriented Programming with C++: Microsoft
  • Financial Mastery with Oracle Hyperion: Coursera

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications
  • Share your Coursera learning story

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Udemy

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok