
Skills you'll gain: Commercial Banking, Banking, Retail Banking, Banking Services, Financial Inclusion, Commercial Lending, Bank Regulations, Customer Relationship Building, Customer Analysis, Consumer Lending, Financial Regulation, Customer Relationship Management, Financial Services, Financial Industry Regulatory Authorities, Case Studies, Customer Complaint Resolution, Competitive Analysis, Relationship Management, Regulatory Compliance, Technology Strategies
★ 4.9 (11) · Mixed · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Theoretical Computer Science, Algorithms, Graph Theory, Data Structures, Operations Research, Quantum computing, Public Key Cryptography Standards (PKCS), Cryptography, Computational Thinking, Design Strategies, Cryptographic Protocols, Tree Maps, Encryption, Network Model, Combinatorics, Data Science, Computer Science, Mathematical Modeling, Mathematical Software, Python Programming
★ 4.7 (962) · Advanced · Specialization · 3 - 6 Months

Skills you'll gain: AI Personalization, Personalized Service, Customer Analysis, Customer Engagement, Customer experience strategy (CX), Customer Insights, Driving engagement, Customer Service, Ethical Standards And Conduct, Customer Retention, Operational Efficiency, Predictive Modeling, Continuous Monitoring
Beginner · Course · 1 - 3 Months

Skills you'll gain: Bookkeeping, Month End Closing, Accounting Software, QuickBooks (Accounting Software), Ledgers (Accounting), Balancing (Ledger/Billing), Data Entry, Accounting, Accounting Records, Accounting Systems, Data Import/Export, General Accounting, Microsoft Excel, Expense Management, General Ledger, Accrual Accounting, Transaction Processing, Financial Data, Data Transformation, Spreadsheet Software
★ 2.8 (9) · Beginner · Course · 1 - 3 Months

University of London
Skills you'll gain: Brand Management, Branding, Brand Marketing, Brand Strategy, Brand Awareness, Brand Loyalty, Culture Transformation, Employee Engagement, Marketing Management, Global Marketing, Internal Communications, Experience Design, Customer experience strategy (CX), Human Resource Strategy, Human Resources, Strategic Marketing, Organizational Change, Organizational Development, Behavior Management, Consumer Behaviour
★ 4.9 (7.8K) · Beginner · Course · 1 - 3 Months

CVS Health
Skills you'll gain: Active Listening, De-escalation Techniques, Greeting Customers, Customer Service, Cashiering, Empathy, Cross Selling, Retail Sales, Call Center Experience, Customer Support, Transaction Processing, Selling Techniques, Upselling, Retail Store Operations, Customer Complaint Resolution, Conflict Management, Product Knowledge, Team Oriented, Communication, Time Management
★ 4.6 (465) · Beginner · Professional Certificate · 3 - 6 Months

Whizlabs
Skills you'll gain: Amazon S3, Amazon Web Services, Cloud Storage, Data Maintenance, Data Storage Technologies, Data Management, Data Storage, Issue Tracking, Disaster Recovery, Data Loss Prevention, Hybrid Cloud Computing
Intermediate · Course · 1 - 4 Weeks

AI CERTs
Skills you'll gain: Customer Analysis, Customer Data Management, Customer Insights, AI Personalization, Customer Service, AI Product Strategy, Responsible AI, AI Enablement, Customer Retention, Personalized Service, Customer Engagement, Customer Support, Customer experience strategy (CX), Customer Relationship Building, Customer and Client Support, Artificial Intelligence and Machine Learning (AI/ML), Generative AI Agents, Customer Success Management, Generative AI, Ethical Standards And Conduct
Beginner · Course · 1 - 3 Months

Google Cloud
Skills you'll gain: Looker (Software), SQL, Data Pipelines, Data Transformation, Extract, Transform, Load, Data Warehousing, Data Cleansing, Dashboard Creation, Data Analysis, Data Visualization Software, Data Processing, Google Sheets, Query Languages, Google Cloud Platform, Data Import/Export, Data Integrity
★ 4.4 (80) · Intermediate · Course · 1 - 3 Months

Dubai College of Tourism
Skills you'll gain: Service Recovery, Emotional Intelligence, Empathy & Emotional Intelligence, Sustainable Business, Loyalty Programs, Brand Loyalty, Hospitality, Customer Complaint Resolution, Hospitality Management, Personalized Service, AI Personalization, Customer Service, Customer experience improvement, Corporate Sustainability, Drive Engagement, Driving engagement, Customer Insights, Customer Relationship Building, Sustainability Standards, Experience Design
Beginner · Course · 1 - 4 Weeks

Microsoft
Skills you'll gain: Power BI, Dashboard Creation, Microsoft Excel, Data Integrity, Data Analysis, Data Visualization, Data Storage, Microsoft Power Platform, Data Quality, Business Intelligence, Advanced Analytics, Generative AI, Data Analysis Software, Business Intelligence Software, Statistical Reporting, Data Integration, Analytics, Timelines, Model Optimization, SQL
★ 4.6 (9.3K) · Beginner · Professional Certificate · 3 - 6 Months

Samsung
Skills you'll gain: Help Desk Support, Technical Support, Technical Support and Services, Hardware Troubleshooting, Customer Service, Product Support, Customer Engagement, Customer Support, Insurance and Warranty Claims Processing, Problem Solving, Company, Product, and Service Knowledge, Android (Operating System), Product Knowledge, Active Listening, Technical Communication, Communication
★ 4.4 (9) · Beginner · Course · 1 - 4 Weeks