• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Customer Analytics

Customer Analytics Courses

Customer analytics courses can help you learn data collection techniques, customer segmentation, predictive modeling, and performance measurement. You can build skills in interpreting customer behavior, optimizing marketing strategies, and enhancing customer experience through data-driven insights. Many courses introduce tools like Google Analytics, Tableau, and SQL, that support analyzing data and visualizing trends to inform business decisions.

Popular Customer Analytics Courses and Certifications


  • P

    Packt

    Deep Learning - Recurrent Neural Networks with TensorFlow

    Skills you'll gain: Recurrent Neural Networks (RNNs), Embeddings, Time Series Analysis and Forecasting, Tensorflow, Natural Language Processing, Forecasting, Image Analysis, Deep Learning, Text Mining, Artificial Neural Networks, Predictive Analytics, Predictive Modeling, Data Preprocessing, Supervised Learning, Model Training, Data Science, Machine Learning, Classification Algorithms

    Intermediate · Course · 1 - 4 Weeks

  • C

    Corporate Finance Institute

    Analyzing Growth Drivers & Business Risks

    Skills you'll gain: Financial Analysis, Risk Analysis, Competitive Analysis, Market Analysis, Business Strategy, Growth Strategies, Business Strategies, Business Analysis, Analysis, Business Risk Management, Case Studies

    Beginner · Course · 1 - 3 Months

  • E

    Edureka

    Salesforce Agentforce Specialist (AI-201) Certification Prep

    Skills you'll gain: Prompt Engineering, Prompt Patterns, Prompt Engineering Tools, AI Orchestration, Salesforce Development, Salesforce, Agentic Workflows, Generative AI Agents, AI Integrations, Coordinating, Enterprise Application Management, Context Engineering, Agentic systems, Coordination, Generative AI, Software Testing, Performance Testing, Enterprise Architecture, Data Architecture, Model Evaluation

    Intermediate · Specialization · 1 - 3 Months

  • U

    University of Virginia

    Agiles Arbeiten trifft auf Design Thinking

    Skills you'll gain: User Story, Persona (User Experience), Design Thinking, Agile Product Development, Solution Design, Agile Methodology, Interviewing Skills, User Research, Persona Development, Product Development, User Feedback, Innovation, User Centered Design, Storytelling

    Beginner · Course · 1 - 4 Weeks

  • S

    Simplilearn

    Azure Cloud Computing Training for Beginners

    Skills you'll gain: Microsoft Azure, Azure Active Directory, Virtual Machines, Azure DevOps, Azure DevOps Pipelines, Cloud Computing, Cloud Services, DevOps, Cloud Infrastructure, Data Integration, Infrastructure As A Service (IaaS), Cloud Platforms, Virtualization and Virtual Machines, Cloud Computing Architecture, Application Development, Cloud Technologies, Identity and Access Management, Virtual Networking, Devops Tools, Network Planning And Design

    Beginner · Course · 1 - 4 Weeks

  • L

    LearnQuest

    Advanced Lead Qualification and Pipeline Management

    Skills you'll gain: Sales Pipelines, Closing (Sales), Sales Process, Prospecting and Qualification, Price Negotiation, Sales Development, Sales Management, Negotiation, Selling Techniques, Sales Strategy, Enterprise Sales, Customer Analysis, Sales Enablement, Marketing Analytics, Customer Relationship Management (CRM) Software, Account Management, Customer Success Management, AI Personalization, Prioritization, Relationship Building

    Beginner · Course · 1 - 4 Weeks

  • C

    Coursera

    Campaign Execution, SEO & Social Media at Scale

    Skills you'll gain: Data Storytelling, Search Engine Optimization, Content Scheduling, Content Optimization, Blogs, Web Analytics and SEO, TikTok, Social Media Content, Campaign Management, Social Media Management, Content Development and Management, Content Performance Analysis, Digital Advertising, Google Ads, Email Marketing, Email Automation, Constructive Feedback, Content Management, Project Management, Performance Reporting

    Intermediate · Specialization · 3 - 6 Months

  • E

    EDUCBA

    AI Technologies, Tools & Cloud Certification Specialization

    Skills you'll gain: Model Training, Artificial Intelligence and Machine Learning (AI/ML), Computer Vision, Artificial Intelligence, Image Analysis, Machine Learning Methods, Machine Learning Algorithms, AI powered creativity, AWS SageMaker, Responsible AI, Applied Machine Learning, Model Optimization, Natural Language Processing, Generative AI, Machine Learning, Prompt Engineering Tools, Prompt Engineering, Cloud Deployment, Customer experience improvement, AI Integrations

    ★ 4.8 (13) · Beginner · Specialization · 1 - 3 Months

  • C

    Coursera

    Asana Advanced: Portfolio, Dashboards & Planning at Scale

    Skills you'll gain: Resource Allocation, Timelines, Project Performance, Project Portfolio Management, Resource Utilization, Risk Analysis, Goal Setting, Resource Planning, Root Cause Analysis, Resource Management, Team Performance Management, Performance Analysis, Process Improvement and Optimization, Scheduling, Dashboard, Project Management Software, Capacity Planning, Portfolio Management, Power BI, Strategic Planning

    Intermediate · Specialization · 3 - 6 Months

  • C

    Coursera

    Advanced Selling with AI & Emotional Intelligence

    Skills you'll gain: Sales Presentation, B2B Sales, Overcoming Objections, Sales Presentations, Dashboard, Dashboard Creation, Root Cause Analysis, Rapport Building, User Feedback, Strategic Partnership, Empathy & Emotional Intelligence, Selling Techniques, Sales Process, Sales Development, Customer Relationship Management (CRM) Software, Oral Comprehension, Composure, Emotional Intelligence, Responsible AI, Negotiation

    Intermediate · Specialization · 3 - 6 Months

  • I

    IE Business School

    Market Research Essentials for Marketing Management

    Skills you'll gain: Market Research, Business Research, Market Data, Customer Insights, Data-Driven Decision-Making, Quantitative Research, Market Analysis, Data Strategy, Marketing, Data Literacy, Data Collection, Ideation

    Beginner · Course · 1 - 4 Weeks

  • C

    Coursera

    GenAI for Risk Managers: Advanced Risk Analysis Techniques

    Skills you'll gain: Prompt Engineering, Risk Modeling, Risk Analysis, Continuous Monitoring, Data Synthesis, Decision Intelligence, Generative AI, Risk Management Framework, Risk Management, Data-Driven Decision-Making, Data Integration, AI Integrations, Automation

    Advanced · Course · 1 - 4 Weeks

1…365366367…494

In summary, here are 10 of our most popular customer analytics courses

  • Deep Learning - Recurrent Neural Networks with TensorFlow: Packt
  • Analyzing Growth Drivers & Business Risks: Corporate Finance Institute
  • Salesforce Agentforce Specialist (AI-201) Certification Prep: Edureka
  • Agiles Arbeiten trifft auf Design Thinking: University of Virginia
  • Azure Cloud Computing Training for Beginners: Simplilearn
  • Advanced Lead Qualification and Pipeline Management: LearnQuest
  • Campaign Execution, SEO & Social Media at Scale: Coursera
  • AI Technologies, Tools & Cloud Certification Specialization: EDUCBA
  • Asana Advanced: Portfolio, Dashboards & Planning at Scale: Coursera
  • Advanced Selling with AI & Emotional Intelligence: Coursera

Skills you can learn in Marketing

Market (economics) (28)
Social Media (15)
Marketing Strategy (14)
Analytics (13)
Brand (13)
Digital Marketing (13)
Marketing Analytics (11)
Plan (11)
Advertising (9)
Modeling (9)
Social Media Marketing (9)
Brand Management (7)

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications
  • Share your Coursera learning story

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Udemy

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok