IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: User Accounts, Collaborative Software, Telecommuting, Telecommunications
★ 4.2 (25) · Beginner · Guided Project · Less Than 2 Hours
Duke University
Skills you'll gain: Responsible AI, Large Language Modeling, Generative AI, Data Ethics, Artificial Intelligence, Generative Model Architectures, Model Evaluation, Python Programming, Applied Machine Learning, Image Analysis, Machine Learning Methods, Machine Learning, Scientific Visualization, Deep Learning, Artificial Neural Networks
★ 4.7 (27) · Intermediate · Course · 1 - 4 Weeks

L&T EduTech
Skills you'll gain: Electrical Substation, Electrical Systems, Electrical Wiring, Electrical Equipment, Electric Power Systems, Electrical Safety, Electrical Power, High Voltage, Building Services Engineering, HVAC, Mechanical Design, Construction, Civil Engineering, Safety Standards, Building Design, Schematic Diagrams, Engineering Calculations
★ 4.8 (36) · Intermediate · Course · 1 - 3 Months

Northeastern University
Skills you'll gain: Responsible AI, Generative Model Architectures, Generative AI, AI Workflows, Data Ethics, Model Evaluation, Data Governance, AI literacy, Governance, Artificial Intelligence, Ethical Standards And Conduct, Organizational Strategy, Social Impact, Benchmarking, Emerging Technologies
★ 4.5 (6) · Beginner · Course · 1 - 3 Months

Skills you'll gain: Information Privacy, General Data Protection Regulation (GDPR), Personally Identifiable Information, Data Security, Data Governance, Data Ethics, Law, Regulation, and Compliance, Data Loss Prevention, Data Management, Security Controls, Regulatory Compliance, Compliance Management, Compliance Training, Data Integrity, Security Strategy, Safety Culture, Data Processing, Incident Response, Employee Training
★ 4.6 (39) · Beginner · Course · 1 - 4 Weeks
Skills you'll gain: Model Context Protocol, AI Workflows, AI Integrations, Generative AI Agents, Tool Calling, OpenAI API, Agentic Workflows, Anthropic Claude, Context Management, Real Time Data, Debugging, Artificial Intelligence and Machine Learning (AI/ML), Servers, Artificial Intelligence, Data Access, Generative AI, Interoperability, Server Administration
★ 3.1 (16) · Intermediate · Course · 1 - 4 Weeks
Skills you'll gain: Quantitative Research, Data-Driven Decision-Making, Descriptive Statistics, Data Analysis, Statistical Reporting, Statistics, Research Design, Statistical Analysis, Microsoft Excel, Descriptive Analytics, Research Methodologies, Statistical Methods, R (Software), Research, R Programming, Data Collection, Research Reports, Correlation Analysis, Data Ethics
★ 4.5 (17) · Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: C++ (Programming Language), Data Structures, File I/O, Data Cleansing, Data Storage, Data Integrity
★ 4.6 (49) · Intermediate · Guided Project · Less Than 2 Hours

Coursera
Skills you'll gain: Competitive Analysis, Market Research, Market Analysis, Customer Analysis, Competitive Intelligence, Responsible AI, Generative AI, Market Intelligence, Marketing Analytics, Market Opportunities, Customer Insights, Market Trend, Persona Development, Prompt Patterns, Trend Analysis, Analytics, Data Analysis, Data Synthesis, Data Ethics
★ 4.6 (38) · Intermediate · Course · 1 - 4 Weeks

Logical Operations
Skills you'll gain: Power BI, Data Analysis Expressions (DAX), Dashboard Creation, Business Reporting, Data Transformation, Business Intelligence, Data Visualization Software, Business Intelligence Software, Dashboard, Data Analysis, Microsoft Excel, Data Visualization, Data Cleansing, Data Modeling, Data Analysis Software, Microsoft PowerPoint, Microsoft 365, Microsoft Office, Collaboration, Data Import/Export
★ 4.7 (15) · Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: ISO 9000 Series, Governance Risk Management and Compliance, Quality Management Systems, Quality Improvement, Program Implementation, Audit Planning, Quality Management, Continuous Quality Improvement (CQI), Operational Risk, Risk Control, Continuous Improvement Process, Risk Management, Risk Management Framework, Risk Analysis, Risk Mitigation, Technical Standard, Internal Controls, Compliance Management, Corrective and Preventive Action (CAPA), Governance
★ 4.4 (31) · Mixed · Course · 1 - 4 Weeks
University of Maryland, College Park
Skills you'll gain: Unstructured Data, Applied Machine Learning, Financial Data, Financial Statement Analysis, Image Analysis, Finance, Financial Analysis, Accounting, Emerging Technologies, Artificial Intelligence, Text Mining, Machine Learning, Social Media Analytics, AI Integrations, Data-Driven Decision-Making, Natural Language Processing, Model Evaluation
★ 4.5 (8) · Beginner · Course · 1 - 4 Weeks