
Skills you'll gain: ServiceNow, Information Technology Infrastructure Library, IT Service Management, Problem Management, Service Management, Information Technology Operations, Digital Transformation, Change Control, Configuration Management, IT Management, IT Automation, Change Requests, Automation, Problem Solving, Data Integration, Design, Order Fulfillment
★ 4.3 (11) · Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: End User Training and Support, Product Support, Technical Support, Technical Documentation, Collaborative Software, Self Service Technologies, Software Documentation, Product Knowledge, Technical Communication, Scalability, Information Management, Product Development, Search Engine Optimization
Intermediate · Course · 1 - 4 Weeks

Akamai Technologies, Inc.
Skills you'll gain: Linux, Linux Administration, File Systems, Operating System Administration, Linux Commands, Operating Systems, User Accounts, OS Process Management, User Provisioning, File Management, Unix Shell, System Configuration, Authorization (Computing), Command-Line Interface, Open Source Technology, grep, Virtualization, Virtual Machines
★ 4.7 (154) · Beginner · Course · 1 - 3 Months

Skills you'll gain: Standard Operating Procedure, Operational Efficiency, Lean Methodologies, Quality Assurance, Procedure Development, Lean Manufacturing, Business Process, Operations Management, Safety Standards, Occupational Safety And Health, Process Management, Process Optimization, Workforce Management, Continuous Improvement Process, Risk Management
★ 4.7 (42) · Beginner · Course · 1 - 4 Weeks

National Taiwan University
Skills you'll gain: Operations Research, Mathematical Modeling, Applied Mathematics, Business Modeling, Industrial Engineering, Model Optimization, Operations Management, Business Analytics, Inventory Management System, Case Studies, Microsoft Excel, Scheduling, Linear Algebra, Portfolio Management, Facility Management
★ 4.8 (586) · Beginner · Course · 1 - 3 Months

Skills you'll gain: IT Service Management, Information Technology Infrastructure Library, Change Control, IT Management, Information Technology Architecture, Service Management, Security Management, Technical Services, Infrastructure Architecture, Enterprise Architecture, Risk Management Framework, IT Infrastructure, IT Security Architecture, Computing Platforms
★ 4.8 (163) · Intermediate · Course · 1 - 4 Weeks

Northwestern University
Skills you'll gain: Data-Driven Decision-Making, Strategic Sourcing, Operations, Operational Analysis, Organizational Strategy, Operations Management, Procurement, Business Operations, Capacity Planning, Supply Chain, Competitive Analysis, Asset Management, Supply Management, Strategic Decision-Making, Business Strategy, Business Metrics, Supplier Relationship Management, Investment Management, Capacity Management, Planning
★ 4.6 (264) · Mixed · Course · 1 - 3 Months

Illinois Tech
Skills you'll gain: Microsoft Windows, Operating System Administration, Command-Line Interface, Operating Systems, Desktop Support, System Configuration, Systems Administration, IT Automation, OS Process Management, General Networking, Graphical Tools
★ 4.5 (88) · Intermediate · Course · 1 - 4 Weeks
Skills you'll gain: Resource Utilization, Lean Methodologies, Operational Efficiency, Health Care Administration, Operations Management, Operational Excellence, Health Care Procedure and Regulation, Process Improvement, Systems Thinking, Health Technology, Care Coordination, Process Optimization, Resource Allocation, Regulatory Requirements, Healthcare Industry Knowledge, Health Informatics, Continuous Improvement Process, Coordination, Systems Integration, Internal Communications
Intermediate · Course · 1 - 4 Weeks

Northeastern University
Skills you'll gain: Process Mapping, Cross-Functional Team Leadership, Business Process, Process Design, Team Management, Agile Project Management, Lean Methodologies, Innovation, Business Process Modeling, Agile Methodology, Team Performance Management, Team Building, Project Management, Business Process Improvement, Business Process Management, Process Analysis, Business Process Reengineering, Process Flow Diagrams, Lean Manufacturing, Business Systems
Mixed · Course · 1 - 3 Months

Fundação Instituto de Administração
Skills you'll gain: Operations Management, Process Improvement, Operations, Revenue Management, Quality Improvement, Process Improvement and Optimization, Process Analysis, Business Operations, Lean Six Sigma, Lean Methodologies, Operational Efficiency, Performance Improvement, Lean Manufacturing, Continuous Improvement Process, Operational Excellence, Process Optimization, Organizational Strategy, Service Management, Service Level, Quality Management
★ 4.8 (41) · Intermediate · Course · 1 - 3 Months

Northeastern University
Skills you'll gain: Process Mapping, Stakeholder Engagement, Business Process, Process Design, Stakeholder Management, Process Analysis, Business Process Improvement, Business Process Modeling, Design Thinking, Business Workflow Analysis, Business Process Management, Business Systems Analysis, Stakeholder Analysis, Process Optimization, Business Transformation, Stakeholder Communications, Business Analysis, Business Requirements, Requirements Elicitation, Requirements Analysis
Mixed · Course · 1 - 3 Months