IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

LearnQuest
Skills you'll gain: Dashboard Creation, Data Ethics, Predictive Modeling, No-Code Development, Model Deployment, Data Visualization, Data Presentation, Responsible AI, Data-Driven Decision-Making, Interactive Data Visualization, Advanced Analytics, Product Improvement, Business Intelligence, Artificial Intelligence and Machine Learning (AI/ML), Business Analytics, Data Cleansing, Data Preprocessing, Business Metrics, Predictive Analytics, Data Architecture
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: ChatGPT, AI Enablement, AI Product Strategy, Market Research, Financial Forecasting, AI Personalization, Strategic Thinking, Market Analysis, Generative AI Agents, Market Intelligence, Supply Chain, LLM Application, Generative AI, Supply Chain Planning, Strategic Decision-Making, Supply Chain Management, Digital Transformation, Innovation, AI Integrations, Forecasting
Intermediate · Course · 1 - 4 Weeks

University of Colorado System
Skills you'll gain: Bayesian Network, Numerical Analysis, Markov Model, Estimation, Simulations, Integral Calculus, Matlab, Mathematical Modeling, Applied Mathematics, Engineering Analysis, Algorithms
Intermediate · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Unsupervised Learning, Anomaly Detection, Data Preprocessing, Machine Learning Methods, Data Mining, Applied Machine Learning, Feature Engineering, Data Analysis, Correlation Analysis, Algorithms
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Retrieval-Augmented Generation, Vector Databases, LLM Application, Embeddings, AI Integrations, Large Language Modeling, Data Integration, Graph Theory, Query Languages, Interactive Data Visualization, Development Environment
Intermediate · Course · 1 - 3 Months
University of Illinois Urbana-Champaign
Skills you'll gain: Culture, Cultural Diversity, Cultural Sensitivity, Intercultural Competence, Diversity Marketing, Global Marketing, Diversity Awareness, Consumer Behaviour, Brand Management, Human Resource Management, Coordination
Build toward a degree
Beginner · Course · 1 - 3 Months
Starweaver
Skills you'll gain: Responsible AI, Stakeholder Engagement, Organizational Change, Change Management, Innovation, Business Transformation, Stakeholder Management, AI Integrations, Digital Transformation, Generative AI, Culture Transformation, Artificial Intelligence, Performance Metric, Leadership, Organizational Strategy, Key Performance Indicators (KPIs), Employee Engagement, Business Strategy, Communication Strategies
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Embedded Software, Real-Time Operating Systems, Embedded Systems, Software Architecture, Code Reusability, Pseudocode, Microarchitecture, Memory Management, Systems Architecture, Computer Hardware, System Programming, Computer Architecture, Software Design, Cross Platform Development, Software Systems, Hardware Architecture, Systems Design, Software Design Patterns, Internet Of Things, Hardware Troubleshooting
Intermediate · Specialization · 1 - 3 Months

Johns Hopkins University
Skills you'll gain: Surveys, Survey Creation, Sampling (Statistics), Program Evaluation, Data Management, Data Collection, Data Analysis, Data Cleansing, Quantitative Research, Data Quality, Research Design, Sample Size Determination, Interviewing Skills, Data Presentation, Data Mapping, Data Ethics
Intermediate · Course · 1 - 3 Months

Alex Genadinik
Skills you'll gain: Verbal Communication Skills, Customer Complaint Resolution, De-escalation Techniques, Customer Service, Communication, Customer Retention, Emotional Intelligence, Empathy & Emotional Intelligence, Customer Relationship Building, Service Recovery, Communication Strategies, Customer Support, Customer experience improvement, Conflict Management, Empathy
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Continuous Integration, CI/CD, Application Deployment, Node.JS, Continuous Delivery, Test Automation, Git (Version Control System), Software Development, Continuous Deployment, GitHub, Javascript
Intermediate · Guided Project · Less Than 2 Hours

University of Colorado Boulder
Skills you'll gain: Materials science, Advanced Mathematics, Physics, Physical Science, Mathematical Modeling
Beginner · Course · 1 - 4 Weeks