IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Coursera
Skills you'll gain: Customer experience improvement, Journey Mapping, Generative AI, Customer Insights, AI Personalization, Customer Analysis, ChatGPT, Customer experience strategy (CX), Data-Driven Marketing, Real Time Data, AI Integrations, Analysis, Design
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Business Modeling, Presentations, Diagram Design, Business Planning, Data Visualization, Entrepreneurship, Value Propositions, Brainstorming, New Business Development, Collaborative Software
Beginner · Guided Project · Less Than 2 Hours

Duke University
Skills you'll gain: LLM Application, Hugging Face, Large Language Modeling, Generative AI, Rust (Programming Language), Model Deployment, Cloud Deployment, PyTorch (Machine Learning Library), Applied Machine Learning, Model Training, Natural Language Processing, DevOps, Amazon Web Services, Machine Learning
★ 4.3 (15) · Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Prompt Engineering, Canva (Software), Social Media Campaigns, Social Media, Instagram, AI powered creativity, Social Media Management, Social Media Marketing, Social Media Content, Social Media Strategy, Content Creation, Branding, ChatGPT, Brand Management, Digital Content, Campaign Planning, Design Elements And Principles, Data Import/Export
★ 4.7 (9) · Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Kubernetes, CI/CD, Application Deployment, DevOps, Continuous Integration, Containerization, Continuous Delivery, Continuous Deployment, Package and Software Management, IT Automation, Git (Version Control System)
★ 4.4 (11) · Advanced · Course · 1 - 4 Weeks

Skills you'll gain: Market Research, Business Research, Market Analysis, Marketing, Research Methodologies, Research, Demand Planning, Research Reports, Research Design, Competitive Analysis, Market Intelligence, Consumer Behaviour, Global Marketing, Market Trend, Customer Analysis, Analytical Skills, Case Studies, Customer Insights, Report Writing, Company, Product, and Service Knowledge
★ 4.6 (15) · Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Marketing Analytics, Dashboard, Dashboard Creation, Data-Driven Marketing, Data Presentation, Data Visualization, Predictive Modeling, Data-Driven Decision-Making, Marketing Strategies, Predictive Analytics, Marketing, Data Visualization Software, Market Data, Data Analysis, Forecasting, Data Collection, Strategic Decision-Making
★ 3.8 (13) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Network Troubleshooting, Network Monitoring, Network Security, Firewall, Ansible, Network Performance Management, Network Infrastructure, Network Protocols, Security Controls, Event Monitoring, Puppet (Configuration Management Tool), IT Automation, Chef (Configuration Management Tool), Real Time Data, JSON, Automation, Identity and Access Management, Restful API, Application Programming Interface (API)
★ 4.7 (6) · Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Data Visualization, Microsoft Office, Data Literacy, Communication, Business Strategy
★ 4.6 (15) · Intermediate · Guided Project · Less Than 2 Hours

Universidad Nacional de Colombia
Skills you'll gain: Caregiving, Care Management, Health Care, Family Support, Preventative Care, Chronic Diseases, Stress Management, Adaptability, Critical Thinking
★ 5 (24) · Beginner · Course · 1 - 3 Months

Logical Operations
Skills you'll gain: Object Oriented Programming (OOP), Object Oriented Design, Data Structures, File I/O, Debugging, Data Processing, Application Development, Code Reusability, Maintainability, File Management, File Systems, Programming Principles, Computer Programming, Python Programming, System Configuration, Operating Systems, Software Development, Virtual Machines, Cross Platform Development
★ 4.6 (14) · Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Large Language Modeling, Generative AI, LLM Application, Generative Model Architectures, Model Deployment, Fine-tuning, Model Optimization, Model Training, Natural Language Processing, Prompt Engineering, Deep Learning, MLOps (Machine Learning Operations), Model Evaluation, Data Cleansing, Machine Learning, Data Quality
★ 3.9 (9) · Intermediate · Course · 1 - 4 Weeks