Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

University of Colorado Boulder
Skills you'll gain: Computational Logic, Mathematical Modeling, Model Based Systems Engineering, Systems Design, Theoretical Computer Science, Verification And Validation, System Requirements, Engineering Analysis, Functional Requirement, Automation Engineering, Functional Specification, Control Systems, Mechanics, Requirements Analysis, Systems Analysis, Safety Assurance, Linear Algebra, Differential Equations, Algorithms, Applied Mathematics
Build toward a degree
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Routing Protocols, TCP/IP, Network Switches, Network Routers, Virtual Local Area Network (VLAN), Network Protocols, Network Security, General Networking, Network Routing, Network Troubleshooting, Network Administration, Computer Networking, Open Shortest Path First (OSPF), Network Monitoring, Dynamic Host Configuration Protocol (DHCP), Local Area Networks, Network Planning And Design, Border Gateway Protocol, Network Performance Management, Proxy Servers
Intermediate · Course · 1 - 3 Months

Fundação Instituto de Administração
Skills you'll gain: Logistics Management, Logistics, Transportation, Supply Chain, and Logistics, Transportation Management, Inventory and Warehousing, Supply Chain Management, Supply Chain Systems, Supply Chain Planning, Supply Chain, Warehousing, Strategic Planning, Order Delivery, Warehouse Management, Internet Of Things, Service Level, Automation, Artificial Intelligence
Beginner · Course · 1 - 4 Weeks

Fundação Instituto de Administração
Skills you'll gain: Virtual Teams, Team Building, Drive Engagement, Teamwork, Team Management, Conflict Management, Team Collaboration, Team Leadership, Collaboration, Virtual Environment, Team Motivation, Storytelling, Leadership, Employee Engagement, Diversity and Inclusion, Willingness To Learn, Lifelong Learning, Communication Strategies, Culture
Beginner · Course · 1 - 4 Weeks

Politecnico di Milano
Skills you'll gain: Application Specific Integrated Circuits, Computer Architecture, Microarchitecture, Hardware Architecture, Cloud Infrastructure, Systems Design, System Configuration, Embedded Systems, Software Architecture, System Design and Implementation, Computing Platforms, Cloud Computing, Design Software
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Canva (Software), Graphic Design, Logo Design, Graphic and Visual Design Software, Graphics Software, Graphic and Visual Design, Creative Design, Multimedia
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Organizational Change, Change Management, Business Transformation, Leadership Studies, Organizational Development, Organizational Leadership, Business Leadership, Organizational Structure, Leadership Development, Case Studies, Industrial and Organizational Psychology, Lifelong Learning, Neurology
Beginner · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Request for Proposal, Presentations, Technical Communication, Persuasive Communication, Proposal Writing, Oral Expression, Proposal Development, Technical Writing, Intercultural Competence, Public Speaking, Verbal Communication Skills, Design Thinking, Communication, Teamwork, Communication Strategies, Concision, Communication Planning, Innovation, Professional Development, Target Audience
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Manufacturing and Production, Manufacturing Operations, Production Process, Manufacturing Processes, Process Control, Production Planning, Lean Manufacturing, Production Management, Lean Methodologies, Operational Efficiency, Continuous Improvement Process, Sustainable Business, Collaboration, Innovation, Adaptability, Communication
Intermediate · Course · 1 - 4 Weeks

Meta
Skills you'll gain: Swift Programming, Apple iOS, iOS Development, User Interface and User Experience (UI/UX) Design, User Interface (UI), Git (Version Control System), User Interface (UI) Design, Version Control, Mobile Development, User Experience, Wireframing, UI Components, Application Development, Application Design, Apple software proficiency, Knowledge of Apple Software, Data Management, Software Architecture
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Routing Protocols, Wide Area Networks, Network Security, Network Routing, Data Centers, Virtual Networking, TCP/IP, Network Administration, Open Shortest Path First (OSPF), Network Protocols, Network Switches, Virtual Machines, Virtual Local Area Network (VLAN), Virtualization, Virtual Private Networks (VPN), Wireless Networks, Network Monitoring, Network Troubleshooting, Network Architecture, Hardware Troubleshooting
Beginner · Specialization · 3 - 6 Months

Amazon Web Services
Skills you'll gain: AWS CloudFormation, Serverless Computing, Infrastructure as Code (IaC), Amazon Web Services, Application Programming Interface (API), Cloud Infrastructure, Event-Driven Programming, Cloud Deployment, Cloud Management, Authentications, Amazon S3, Application Deployment, Automation, Amazon DynamoDB, Scalability, Authorization (Computing)
Beginner · Course · 1 - 4 Weeks