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Customer Experience Courses

Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.


Popular Customer Experience Courses and Certifications


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    Edureka

    Generative AI Essentials for Finance and Accounting

    Skills you'll gain: Prompt Engineering, Generative AI, Prompt Engineering Tools, Miro AI, Financial Accounting, Cash Flow Forecasting, Accounting, Risk Analysis, Cash Flows, Data Processing

    Beginner · Course · 1 - 4 Weeks

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    Packt

    ASP.NET Core MVC - Up and Running (.NET 5)

    Skills you'll gain: .NET Framework, Application Deployment, Bootstrap (Front-End Framework), Full-Stack Web Development, Database Management, User Accounts, Payment Systems, Authentications, Role-Based Access Control (RBAC), Data Modeling, Transaction Processing

    Intermediate · Course · 3 - 6 Months

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    Coursera

    AppDynamics Monitoring

    Skills you'll gain: MLOps (Machine Learning Operations), Application Performance Management, System Monitoring, Model Deployment, Model Evaluation, Continuous Monitoring, Performance Tuning, Process Optimization, Anomaly Detection, Artificial Intelligence and Machine Learning (AI/ML), Root Cause Analysis, Performance Metric, Performance Analysis

    Beginner · Course · 1 - 4 Weeks

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    Università Bocconi

    Startup Calling: dall'idea all'impatto

    Skills you'll gain: Go To Market Strategy, Business Modeling, Entrepreneurship, Fundraising, Sales Presentations, User Research, Problem Management, Customer Insights, New Product Development, Market Opportunities, Value Propositions, Market Analysis, Competitive Analysis

    Beginner · Course · 1 - 4 Weeks

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    Logical Operations

    Project Management: Managing Uncertainty and Risks

    Skills you'll gain: Risk Analysis, Project Risk Management, User Story, Communication Planning, Sprint Planning, Agile Project Management, Change Control, Project Management, Project Planning, Backlogs, Release Management, Stakeholder Communications, Team Leadership, Leadership, Microsoft Excel, Leadership Development, Microsoft Word, Microsoft Office

    Mixed · Course · 1 - 4 Weeks

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    EDUCBA

    Build a C# .NET Kids Play Zone App from Scratch

    Skills you'll gain: Database Application, Application Design, SQL, User Interface (UI), User Requirements Documents

    Beginner · Course · 1 - 4 Weeks

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    Coursera

    Managing AI Projects That Ship and Scale

    Skills you'll gain: Milestones (Project Management), Acceptance Testing, CI/CD, Scope Management, MLOps (Machine Learning Operations), Feature Engineering, Governance Risk Management and Compliance, Capacity Management, Responsible AI, Smart Goals, Project Risk Management, Compliance Management, Stakeholder Communications, Data Governance, Risk Analysis, Model Evaluation, Applied Machine Learning, Project Planning, Risk Management, Mitigation

    Intermediate · Specialization · 3 - 6 Months

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    Coursera

    Measure and Monitor Brand Presence Online

    Skills you'll gain: Marketing Automation, Lead Generation, Customer Relationship Management (CRM) Software, Brand Awareness, Sales Pipelines, Customer Acquisition Management, Marketing Operations, Marketing Effectiveness, Social Media, Branding, Performance Analysis, Social Media Management, Brand Management, Business Metrics, Data Capture, Data-Driven Decision-Making, Market Research

    Beginner · Course · 1 - 4 Weeks

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    Duke University

    Theology for Personal Spiritual Growth

    Skills you'll gain: Storytelling, Aesthetics, Compassion, Art History, Liberal Arts, Performing Arts, Teaching, Community Development, Creativity, Discussion Facilitation, Music, Research, Personal Integrity, Leadership, Self-Awareness, Cultural Diversity, Growth Mindedness, Ethical Standards And Conduct

    4.5
    Rating, 4.5 out of 5 stars
    ·
    30 reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: New
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    EDUCBA

    Build & Deploy Serverless Apps on AWS: Design and Secure

    Skills you'll gain: Serverless Computing, Image Analysis, API Gateway, Computer Vision, Event-Driven Programming, Amazon S3, Microservices, Amazon Web Services, Authentications, Cloud Computing Architecture, Amazon DynamoDB, API Design, Application Development

    Intermediate · Course · 1 - 4 Weeks

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    Microsoft

    Microsoft Azure AI in Healthcare

    Skills you'll gain: Cloud Security, Data Management, Patient Education and Support, Data Security, Clinical Data Management, Microsoft Azure, Health Technology, IT Security Architecture, AI Enablement, Image Analysis, Data Visualization Software, Personally Identifiable Information, Generative AI, Microsoft Teams, Machine Learning, Clinical Monitoring, General Data Protection Regulation (GDPR), Information Privacy, Health Informatics, AI Security

    Beginner · Professional Certificate · 3 - 6 Months

  • Status: New
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    LearnKartS

    AI Marketing Automation

    Skills you'll gain: Retrieval-Augmented Generation, Marketing Automation, Email Automation, AI Product Strategy, Make.com, Generative AI Agents, MarTech, Email Marketing, LLM Application, AI Workflows, AI Personalization, AI Enablement, Business Process Automation, OpenAI API, ChatGPT, Data-Driven Decision-Making, Business Analysis, Prompt Engineering, Generative AI, Product Automation

    Beginner · Course · 1 - 4 Weeks

Searches related to customer experience

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In summary, here are 10 of our most popular customer experience courses

  • Generative AI Essentials for Finance and Accounting: Edureka
  • ASP.NET Core MVC - Up and Running (.NET 5): Packt
  • AppDynamics Monitoring: Coursera
  • Startup Calling: dall'idea all'impatto: Università Bocconi
  • Project Management: Managing Uncertainty and Risks: Logical Operations
  • Build a C# .NET Kids Play Zone App from Scratch: EDUCBA
  • Managing AI Projects That Ship and Scale: Coursera
  • Measure and Monitor Brand Presence Online: Coursera
  • Theology for Personal Spiritual Growth: Duke University
  • Build & Deploy Serverless Apps on AWS: Design and Secure: EDUCBA

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